Kia Delray - Service Center

Always Great Had Arthur as usual. He was great as always, informative, polite and helpful. Also took care of another issue I was having that wasn't the main reason Had Arthur as usual. He was great as always, informative, polite and helpful. Also took care of another issue I was having that wasn't the main reason I was there, no questions asked. Can't remember her name (Debbie) but the service cashier is also great, and used my Oil rebate she always sends me after my visits. And I always appreciate their complimentary coffee/cappuccino machine, and this time they had a newer better machine that also has other drinks for none coffee drinkers (hot chocolate). Waiting area is great and also has water bottles and pastries/cookies. The actual auto service was great as always. Unlike most places, I do not dread getting my cars services at Grieco. More

Oil change Great service we have 2cars we purchased from Kia and we like being able to get service on them at the same place at the same time. It makes life easi Great service we have 2cars we purchased from Kia and we like being able to get service on them at the same place at the same time. It makes life easier when your in a tight schedule. Robert made that possible for us. More

I had an oil chng and my vehicle cleaned. The amount of time quoted was rt on target. Staff was courteous and very helpful. Vehicle owners as returned cleaned and completed. Even the service The amount of time quoted was rt on target. Staff was courteous and very helpful. Vehicle owners as returned cleaned and completed. Even the service reminder beer was updated. More

Best service experience After an excellent experience with my car purchase here years ago, this dealership continues to impress with it's impeccably run service department. V After an excellent experience with my car purchase here years ago, this dealership continues to impress with it's impeccably run service department. Vince Cajano the Service Manager runs an excellent shop, making sure his department services are kept to the highest automotive standards. Both he and Bob my Service Advisor are both very courteous highly skilled professionals, and have the patience needed to deal with a very demanding consumer. The service technicians at Grieco Kia are knowledgeable of their product line and are up to date with the equipment and vehicle certifications which are needed to successfully work in this environment. The entire operation is very smooth and clean. There was fresh coffee and pastries in the waiting area which was a plus considering I had an early morning appointment...all free. The entire waiting area and bathroom was spotless!! My car was fixed in such a timely manner, and my repairs were explained in detail. It was a wonderful experience to have; something that I know many people cannot usually say for going to a dealership. I definitely recommended anyone to come here if you are looking for excellent service. More

Very happy customer! When I was having a problem they took me just 2 and a half hours after I called and not only took care of the problem but completed the service I was When I was having a problem they took me just 2 and a half hours after I called and not only took care of the problem but completed the service I was going to have done the following week at another dealership. They not only relieved my anxiety about a potential problem but also saved me an extra trip for the following weekend! They were polite, efficient, accommodating and I am very pleased!!! More

Grieco kia Great staff, friendly family oriented Bob apologized because he had to ask me to come back next week for he had to order a part Bob even offered t Great staff, friendly family oriented Bob apologized because he had to ask me to come back next week for he had to order a part Bob even offered to have my vehicle washed More

the service department is wonderful When I bought my car I had some repairs which I was very pleased Al Dopman went above and beyond to make it alright. Debbie has always made sure I had When I bought my car I had some repairs which I was very pleased Al Dopman went above and beyond to make it alright. Debbie has always made sure I had a loaner because I work so many jobs I need to have transportation. I would highly recommend Grieco Kia in Delray. I am grateful for the service as a new customer and the detail but they take time to provide More

AL Dopman Just found survey from a past visit: Anyway was wearing an Ortho-Foot -Cast, AL Doman was so warm and accommodating. Very professional, knowledgeable Just found survey from a past visit: Anyway was wearing an Ortho-Foot -Cast, AL Doman was so warm and accommodating. Very professional, knowledgeable about products/services. Excellent customer service don't mind driving 30 miles for sterling service. The shuttle driver was also a full 10 in his customer service. As a Customer Service Training Specialis from 1993 - present I was extremely appeased. Thank you to your Team. More

No pressure & informative experience. Grieco KIA professional team goes the extra mile in customer service. Treated like a valued customer even if I am there for warranty work or air in my Grieco KIA professional team goes the extra mile in customer service. Treated like a valued customer even if I am there for warranty work or air in my tire. More

everything went smoothly Our service rep.Robert was very professional and courteous. Would recommend this service dealership. Robert was very knowledgeable and went out of his Our service rep.Robert was very professional and courteous. Would recommend this service dealership. Robert was very knowledgeable and went out of his way to help us. More