Kia Delray - Service Center

Good initial experience. If This was my first time at this facility for a routine oil change on my new vehicle . Al Dopman was friendly and courteous. The waiting area was very c This was my first time at this facility for a routine oil change on my new vehicle . Al Dopman was friendly and courteous. The waiting area was very comfortable compared to others I have visited. The work was completed in a timely manner. More

review Bob was very nice and informative. Took care of me right away. I would recommend him to other kia owners. Very happy with my service. Bob was very nice and informative. Took care of me right away. I would recommend him to other kia owners. Very happy with my service. More

Awesome visit I arrived to the service very disappointed that I had to wait so long for my service and that the car wash took too long. Debbie turned the entire exp I arrived to the service very disappointed that I had to wait so long for my service and that the car wash took too long. Debbie turned the entire experience around. She offered me a different place for wash next time. She also was very apologetic to my experience. I will continue to visit the dealership only because of how Debbie changed it for me. Thank you More

Oil Change Came into the dealer , a day after Matthew, no appointment for an oil change. Not a problem. Thank you,Kia . After about 1 hour the receptionist rec Came into the dealer , a day after Matthew, no appointment for an oil change. Not a problem. Thank you,Kia . After about 1 hour the receptionist recommended an AC filter change , didn't make clear how much that part would add to the final cost, not a problem, I authorized replacing it. All was done , vehicle delivered . Problem. A Humming noise coming from the AC vent , the noise was not there before and now is. Drove right back to the dealership, to learn that may take another hour from the 2 hours I have already waited for the oil change, to verify what happened. Since I could not wait for, I made arrangements with the receptionist to came back on the next business day. Came back today , waited about an hour and learned that I will get a call when a new AC Blower arrives ordered to replace the noisy one that was not broken before. Why didn't the mechanic check the work prior to delivering the car puzzled me since he replaced the filter in the first place? Oh... by the way ..today the driver seat came back badly stained ... the stain was not there before either. I will have to return to the dealer one more time and have this AC blower replaced . Is there going to be a cost? It was not very clear . The coffee at the waiting room is fantastic, so are the pastries but I was not really looking forward to returning for the third time. More

Needed new battery I had an emergency on a Saturday and they took me right in no questions. I was in and out within an hour and still made my starting time. Great plac I had an emergency on a Saturday and they took me right in no questions. I was in and out within an hour and still made my starting time. Great place for service. More

excellent service Mr. Cooklin was a pleasure to talk to. Excellent customer service, very easy to talk to and ask questions. I was very please with his customer service Mr. Cooklin was a pleasure to talk to. Excellent customer service, very easy to talk to and ask questions. I was very please with his customer service. More

very helpful Robert was so helpful and knowledgeable , very professional and pleasant. I definitely recommend this center. I have been going to this center since 2 Robert was so helpful and knowledgeable , very professional and pleasant. I definitely recommend this center. I have been going to this center since 2 years ago More

Great customer seevice Thank you to Al again for taking care of my car, I am so happy to have found this dealer and Al, I would recommended to everybody. And Rose is very fr Thank you to Al again for taking care of my car, I am so happy to have found this dealer and Al, I would recommended to everybody. And Rose is very friendly and also extremely helpful!! More

Great Service New service advisor, Josh Fifi, took care of my service needs in the great Grieco style. I did not purchase my Sorento at this dealership, but beacus New service advisor, Josh Fifi, took care of my service needs in the great Grieco style. I did not purchase my Sorento at this dealership, but beacuse of the experiences I've had with the service department since 2013, I will definitely look to Grieco for a future purchase. Thanks for the great service, Josh. More

Service Courteous, reasonable wait in comfortable area (great coffee) and easy checkout. Always helpful and will take the time to show me anything I may have Courteous, reasonable wait in comfortable area (great coffee) and easy checkout. Always helpful and will take the time to show me anything I may have a problem understanding More