1,638 Reviews of Kia Delray - Service Center
Awesome Customer Service!!!!!!!!!! Al took such excellent care of my wife and I. He was extremely professional and assured that we truly understood all the aspects as in pertained to t Al took such excellent care of my wife and I. He was extremely professional and assured that we truly understood all the aspects as in pertained to the repair of our vehicle. Our car was in and out in record time. We truly appreciate the level of service and professionalism. More
Good service Although I bought the Kia Sportage from another dealership, which I found lacking politeness and definitely rude, I was happy with Grieco dealership s Although I bought the Kia Sportage from another dealership, which I found lacking politeness and definitely rude, I was happy with Grieco dealership service . Would recommend Grieco to anyone. Thank you Josh for being polite and knowledgeable. More
Keep up the good work The staff are very efficient and courteous. I brought my car in for it's oil change and it was done in just about an hour, even with an appointment. N The staff are very efficient and courteous. I brought my car in for it's oil change and it was done in just about an hour, even with an appointment. Not bad. Artie Rosenthal is a wonderful employee. He seems to have a lot of patience. I'm sure you need it in his line of work. Overall, Grieco is a very accommodating service dept. I highly recommend their sales and service dept. Thank you! More
Great work I had a recall on the steering wheel and they took care of me under the warrantee. They told me it would take a maximum of 3 hours and they were just I had a recall on the steering wheel and they took care of me under the warrantee. They told me it would take a maximum of 3 hours and they were just on time. Very friendly and helpful! More
Hopefully it's Fixed We have a problem with the cruise control in our 2017 Sorrento with Both safety and tech package. Unfortunately after the cruise goes for 250-300mile We have a problem with the cruise control in our 2017 Sorrento with Both safety and tech package. Unfortunately after the cruise goes for 250-300miled it cuts off. Our kis dealership back east supposedly fixed it. Sadly to say it wasn't. According to Al the Kia support told him that the fix they did should work. More
Quick attention from service tech. I told them it was imortant that i be out within an hour . I was out by less than 40 min.And that included a repair of a tire along with an oil change I told them it was imortant that i be out within an hour . I was out by less than 40 min.And that included a repair of a tire along with an oil change and rotation of tires. GREAT JOB More
Always Great Had Arthur as usual. He was great as always, informative, polite and helpful. Also took care of another issue I was having that wasn't the main reason Had Arthur as usual. He was great as always, informative, polite and helpful. Also took care of another issue I was having that wasn't the main reason I was there, no questions asked. Can't remember her name (Debbie) but the service cashier is also great, and used my Oil rebate she always sends me after my visits. And I always appreciate their complimentary coffee/cappuccino machine, and this time they had a newer better machine that also has other drinks for none coffee drinkers (hot chocolate). Waiting area is great and also has water bottles and pastries/cookies. The actual auto service was great as always. Unlike most places, I do not dread getting my cars services at Grieco. More
Oil change Great service we have 2cars we purchased from Kia and we like being able to get service on them at the same place at the same time. It makes life easi Great service we have 2cars we purchased from Kia and we like being able to get service on them at the same place at the same time. It makes life easier when your in a tight schedule. Robert made that possible for us. More
I had an oil chng and my vehicle cleaned. The amount of time quoted was rt on target. Staff was courteous and very helpful. Vehicle owners as returned cleaned and completed. Even the service The amount of time quoted was rt on target. Staff was courteous and very helpful. Vehicle owners as returned cleaned and completed. Even the service reminder beer was updated. More
Best service experience After an excellent experience with my car purchase here years ago, this dealership continues to impress with it's impeccably run service department. V After an excellent experience with my car purchase here years ago, this dealership continues to impress with it's impeccably run service department. Vince Cajano the Service Manager runs an excellent shop, making sure his department services are kept to the highest automotive standards. Both he and Bob my Service Advisor are both very courteous highly skilled professionals, and have the patience needed to deal with a very demanding consumer. The service technicians at Grieco Kia are knowledgeable of their product line and are up to date with the equipment and vehicle certifications which are needed to successfully work in this environment. The entire operation is very smooth and clean. There was fresh coffee and pastries in the waiting area which was a plus considering I had an early morning appointment...all free. The entire waiting area and bathroom was spotless!! My car was fixed in such a timely manner, and my repairs were explained in detail. It was a wonderful experience to have; something that I know many people cannot usually say for going to a dealership. I definitely recommended anyone to come here if you are looking for excellent service. More