Kia Country of Savannah

I went to the dealership twice before I bought my new Sorento. Each time I went, I was always approached like I did not belong or was a waiste of time to "help" look at vehicles. I am a 26 year old nurse Sorento. Each time I went, I was always approached like I did not belong or was a waiste of time to "help" look at vehicles. I am a 26 year old nurse, who would show up in scrubs, who does have a tendancy to look younger than I am. I was driving a 2010 GMC Terrain, fully loaded, and wanted to trade my "practically" new vehicle in but seemed to feel like more of a pain. Not one single employee spoke to me nor looked at me and smiled as I sat there and waited to sign papers, as I sat there and waited to have the car "detailed" the following day. By the way, mentioning detailing, I FINALLY left the dealership around 9:45pm after I purchased the vehicle around 6pm, and when I had to return the next afternoon, WITH A SCHEDULED APPOINTMENT TO HAVE MY NEW VEHICLE DETAILED AND LUGGAGE RACKS PUT ON, I was told it would be 30-60 minutes and it took THREE+ hours! my car was vacuumed out and run through a "carwash". the interior was still dirty and there was a scratch on the exterior of the vehicle that was not there before. I thought James was a nice man and did help us. I thought he was a little too eager and desperate to sell a car though. We did not feel welcome by any means, and when my husband arrived to purchase the vehicle, he was not even helped AT ALL to find me. I still love LOVE my Sorento, more than anything I have ever owned!! I am just confused by the team work and loyalship that is going on at this dealership. More

I have always had great service at Kia Country. Over the years I have bought 3 new cars and 1 used truck from them and have 2 sitting in the driveway now. I have always had great customer service both befor years I have bought 3 new cars and 1 used truck from them and have 2 sitting in the driveway now. I have always had great customer service both before and after the purchase. More

The first team member, Margaret, was not so helpful however she did come outside right away and checked back on me later. Mr. Rivers was very nice and showed me the inside of the car but Mr. Diggs gave however she did come outside right away and checked back on me later. Mr. Rivers was very nice and showed me the inside of the car but Mr. Diggs gave me more information than any other employee. Mr. Downer helped me with my USAA savings and any other questions I had. This dealership has a decent team and I'd go back again. More

I went in looking for a new car was looking at a sportage but they didn't have one that I liked showed me the sontero it was better for me. Everyone was friendly and quick with the process. but they didn't have one that I liked showed me the sontero it was better for me. Everyone was friendly and quick with the process. More

We had an incredible experience with Jack and the Kia Team. We will recommend Kia of Savannah to everyone we can! The car runs great and we're so happy with our new purchase. Thanks, Kia!!!! J Team. We will recommend Kia of Savannah to everyone we can! The car runs great and we're so happy with our new purchase. Thanks, Kia!!!! Jessica Pope and Trae Gurley More

Jack is great he worked with me over the phone because i live in nashville tn now got the deal signed and the car was waiting on me to pick when i got in town! Thank you so much i love my new Kia Soul Plus! live in nashville tn now got the deal signed and the car was waiting on me to pick when i got in town! Thank you so much i love my new Kia Soul Plus!!!! More

Love, love, LOVE my new Kia Sportage EX!! Brian was a pleasure to deal with and really knew the product he was selling. I wouldn't hesitate to recommend a Kia product and this dealership to anyone. In pleasure to deal with and really knew the product he was selling. I wouldn't hesitate to recommend a Kia product and this dealership to anyone. In fact, we came back within a week to buy a Kia Soul for our daughter! More

I could not be happier with my new Forte. A great car at a great price and the buying experience was made very very easy. a great price and the buying experience was made very very easy. More

When I walked I was very surprized with the wonderful customer service received. At no time was I left alone without knowing that I was being helped. Josh was awesome and would recommend for friends to customer service received. At no time was I left alone without knowing that I was being helped. Josh was awesome and would recommend for friends to see him if they are interested in buying a KIA. Thank you for the enjoyable experience and thank you for my new KIA. More

Margaret was very personable and gave us her full attention while we were there. (Can't say the same for the Chatham Pkwy Toyota salesperson!)She knew what we wanted and she made sure we received it attention while we were there. (Can't say the same for the Chatham Pkwy Toyota salesperson!)She knew what we wanted and she made sure we received it and at the price we were willing to pay. We knew this would be difficult as we were comparing the Sorento to the Toyota Rav4. But she did it and we are very happy with our Sorento. Also, the tech person who programmed our phones into the Sorento (can't remember his name, late 50s? Wore hearing aide)was super nice and very helpful in explaining how to use the car's digital equipment. More