Kia Country of Savannah

I was very pleased with my purchase at Kia Savannah. Margaret was friendly and knowledgeable about the car I was looking at (Optima SXL), if there was something she did not know about the car, she found Margaret was friendly and knowledgeable about the car I was looking at (Optima SXL), if there was something she did not know about the car, she found out, she did not make anything up. She really listened and tried to find the best car for my needs. Once I stumbled on the SXL, the car sold itself. I felt comfortable during the test drive and knew I could walk away if I wanted to without that negative energy you get with a lot of dealers. If you are looking at Kia, see Margaret. Very pleased overall! More

Staff was very friendly. Brian was an awesome sales person and did whatever was needed to make the sale as easy as possible. They didn't have the vehicle we wanted on their lot but was more than willin person and did whatever was needed to make the sale as easy as possible. They didn't have the vehicle we wanted on their lot but was more than willing to locate what we wanted and get it to us within 3 days. We are repeat Kia customers and love the brand and this dealership. More

I just purchased my 2nd vehicle from Kia. I had such a wonderful experience in December, which is what prompted me to return when it was time for my daughter to get a car. Both times that I came in, I w wonderful experience in December, which is what prompted me to return when it was time for my daughter to get a car. Both times that I came in, I was greeted with smiles and courtesy. I felt like a valued customer immediately. I highly recommend Kia Country of Savannah, as the car buying experience is painless and quick (which is more than I can say for other dealerships in the area). If you want a great deal with friendly service, do yourself a favor and go to Kia. More

our experience was great Jack did a very good job and we are satisfied with our purchase. we will gladly send others to yall.and if we need another car in the future we will most likely come back to yall are satisfied with our purchase. we will gladly send others to yall.and if we need another car in the future we will most likely come back to yall More

We had already decided to by a kia based on our internet shopping. I called the internet sales rep and told them that our credit union would only finance 80% of MSRP. I was told by Darrell that, that was shopping. I called the internet sales rep and told them that our credit union would only finance 80% of MSRP. I was told by Darrell that, that was not possible but he could possibly get me 92% of MSRP. When I got to dealership we were helped by Brian who was VERY nice and knowledgeable about the car. When we told him we had been quoted 92% MSRP he said that was not a problem and showed us the cars. We were also told that we would go by internet price which was significantly lower than the price on the sticker. During the conversation with our sales person, We were told that he could probably make us a good price on a standard transmission because they were harder to move. We decided to look at a standard thinking that we would get at least 92% MSRP and possibly even better since they were hard to move. When we got down to the cost we found out that basically we were just told we could get the car at 92% of MSRP but in reality the internet price was the best we could get. Darrell said that he only told me that to let me know that there was no way he could do 80%. Since we were not eligible for the military discount, and after adding in $750 standard shipping price the internet price was only $20 cheaper than the sticker price. Also we had to pay an additional 40 for a cord to hook up the ipod to the stereo system. This would not have been so bad if we had known before we were trying to set up the ipod before driving off the lot with our car. We had to go back and get the cord after telling our sales rep how important the music was. We didn't make a stink at the dealership. We already knew we wanted the kia. We felt like the payments were in our price range and we got a fair % rate on our loan. We are happy with the Kia and look forward to driving it but feel very let down by what felt like a shady car sales experience. More

As soon as I arrived at the dealership, I was greeted by employees in a very friendly manner. Jack was attentive without being pushy and I drove away the same day in a car that I really enjoy at a price th employees in a very friendly manner. Jack was attentive without being pushy and I drove away the same day in a car that I really enjoy at a price that fits my budget. More

I really enjoyed working with Scott and Bryan. They both offered excellent customer service and honest business dealings. I actually live 15 minutes from Columbus Kia Auto Sport and test drove my first Kia offered excellent customer service and honest business dealings. I actually live 15 minutes from Columbus Kia Auto Sport and test drove my first Kia there. The salesman was friendly but the price was far more than I was ready to pay. After speaking to Scott in Savannah, I realized that the Optima was in my price range afterall. When I spoke to my Columbus salesman, he wanted me to give him the price Savannah was offering as he did not want to lose me. It was at that point that I decided, if I was going to buy, I was going to buy from Scott. His integrity sold me... so I bought two Kias from Scott on July 4th! More

Just wanted to shoot you guys a huge thank you! I had an amazing experience working with you and your dealership. That's saying a lot with the negative reputation car buying, dealerships and sales persons h amazing experience working with you and your dealership. That's saying a lot with the negative reputation car buying, dealerships and sales persons have received over the years. To have a smooth, honest and fair transaction from over 100 miles away was all I could have asked for. I will be sending many Charleston customers your way! Have a great day and thanks again! More

On February 10th 2012 I purchased a 2012 Kia Optima from Kia Country, 1 Park of Commerce Blvd. Savannah, GA 31405, for $28,450.80 at 2.9% interest ($2366.78) for $395.15 per month for 72 months. On June 25 Kia Country, 1 Park of Commerce Blvd. Savannah, GA 31405, for $28,450.80 at 2.9% interest ($2366.78) for $395.15 per month for 72 months. On June 25th 2012 I took my Kia Optima in to Kia Country for service (oil change, tire rotation and detailing(wash, wax and vacuum) whereas I was told it would take about 3 hrs and they would call me when it was ready to be picked up. They called about 11am and I had my friend drop me off to pick up my car, went in and paid approximately $30.00 for the detailing and when I went to get in my car I noticed mud and dirt still on the outside of the vehicle and when I got inside the vehicle I looked in the back seat and noticed that there was what appeared to be water and grease/dirt on the back passenger seat and floorboard. So I went back inside to the Service Department counter and told them that I wasn’t pleased with the detailing and was wondering if they even waxed my car due to the fact there was still mud and dirt on it to which she replied “I know for a fact they waxed it“. She then called the detailer to the Service Department so he could “Fix” my car, upon waiting for him to come to the Service Department I went out to look at my car and opened the back passenger door and that’s when I noticed grease/dirt along the bottom side of the seat, so I opened the front passenger door and also found grease/dirt on the seat as well. So, after waiting approximately 30 minutes the detailer brought me my car and showed me the seats as well as the back floorboard and I asked him how did the black grease/dirt get on my seats and he stated “The vacuum hose is very dirty and must have gotten on the seat when they reached over to vacuum the driver’s side”, he then proceeded to hand me a can of upholstery cleaner “in case he missed some spots”. On June 26th 2012 a co-worker, customer and myself were outside when we noticed scratches and swirl marks all over my car. On June 27th I took my car back to the Service Department and spoke with the Service Manager about the scratches and swirl marks and he stated they would “Fix” them and to bring it back at my convience, I told him I would bring it back 1st thing Monday morning July 2nd and asked about getting a loner vehicle and he said that wouldn’t be a problem. On July 2nd I went back to the Service Department and talked with the Service Manager he sent Brian out to view the scratches/swirl marks then we went back in and signed a loner agreement and they told me I should be able to pick it up that evening, however they called and stated “they needed to send it to a body shop to repair the scratch on the passenger back door” so I needed to come back in and resign another loner agreement and due to fact that July 4th was a holiday it may not be ready till Friday. On July 6th the Service Manager called about 3:40pm to tell me my car was ready for pickup however, I didn’t receive the message until 7pm when I woke up to get ready for work. On July 7th at 7:30am I went to the Service Department and picked up my car then went to a friends house so he could look at it and again we noticed that the scratch marks and swirl marks were still all over the car. So I went back to Kia Country only this time I figured I needed to talk to someone else so I went to the front Sales Manager and explained the situation to him and he told me to take my car to the corner of Hway 80 and Alford Street to Mike’s Detailing because he was really good. Upon arriving to Mike’s I explained the situation to him, he looked at the car saw the swirl and scratch marks and he stated that “he may or may not be able to fix it but he would try, but it would be very tedious work and he would need to keep it all day” but there was no guarantee. So I went back to Kia and explained what Mike said to the Sales Manager and the sales manager stated “he said that so you wouldn’t get your hopes up and just in case he couldn’t “Fix” it“. By this time I was crying, stressed out and in emotional turmoil over the situation I didn’t know what to do I just knew I couldn’t see paying $395.15 a month for a car that the Service Department scratched up and put swirl marks on. So I decided to trade the vehicle in but lost out in the process because as of June 7th I purchased a 2013 Kia Optima for $31,286.88 at 3.9% interest ($3474.07) for $434.54 per month for 72 months, so I basically lost the 6 payments I had already made, have a higher car payment, accrued a higher interest rate and a increase in my insurance premium all due to the fact of negligence on the Service Departments behalf when their Mission Statement is Quality Vehicles, for a Quality Price, and Quality Service. I am very disappointed in the Service Department at Kia Country of Savannah Georgia. More

Choosing a company we wanted most to go with was difficult at best. When we got to Kia we found your prices to be more than reasonable and your salesman Eric Mills made us feel very welcomed. He was difficult at best. When we got to Kia we found your prices to be more than reasonable and your salesman Eric Mills made us feel very welcomed. He was helpful and honest and more than willing to get us the car that we needed. We appreciate service like this and because of that we plan to stick with Kia in the future. Also, my husband and I have told many family and friends of your wonderful service and excellent prices. Thank you all!!! More