
Kia Country of Savannah
Savannah, GA
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It started with Scott Downer on the Internet .Who was very timely answering any questions I had online. Then finished with Jack, who was very helpful and it did not matter how long it took for him to exp very timely answering any questions I had online. Then finished with Jack, who was very helpful and it did not matter how long it took for him to explain the car to me and then the manual etc. If all sales people would take the time and have the patience he has it would be wonderful! All the staff I dealt with were great! You really need more people like Scott and Jack. What great assets they are to Kia. Dede Splitt More
Jack went above and beyond in helping our family select a car that fit our budget. We tried several different models and trim levels before finding the perfect car. He also gave us a great price on our trade car that fit our budget. We tried several different models and trim levels before finding the perfect car. He also gave us a great price on our trade in. Very professional and attentive service from everyone at this dealership. More
I was very pleased with my purchase at Kia Savannah. Margaret was friendly and knowledgeable about the car I was looking at (Optima SXL), if there was something she did not know about the car, she found Margaret was friendly and knowledgeable about the car I was looking at (Optima SXL), if there was something she did not know about the car, she found out, she did not make anything up. She really listened and tried to find the best car for my needs. Once I stumbled on the SXL, the car sold itself. I felt comfortable during the test drive and knew I could walk away if I wanted to without that negative energy you get with a lot of dealers. If you are looking at Kia, see Margaret. Very pleased overall! More
Staff was very friendly. Brian was an awesome sales person and did whatever was needed to make the sale as easy as possible. They didn't have the vehicle we wanted on their lot but was more than willin person and did whatever was needed to make the sale as easy as possible. They didn't have the vehicle we wanted on their lot but was more than willing to locate what we wanted and get it to us within 3 days. We are repeat Kia customers and love the brand and this dealership. More
I just purchased my 2nd vehicle from Kia. I had such a wonderful experience in December, which is what prompted me to return when it was time for my daughter to get a car. Both times that I came in, I w wonderful experience in December, which is what prompted me to return when it was time for my daughter to get a car. Both times that I came in, I was greeted with smiles and courtesy. I felt like a valued customer immediately. I highly recommend Kia Country of Savannah, as the car buying experience is painless and quick (which is more than I can say for other dealerships in the area). If you want a great deal with friendly service, do yourself a favor and go to Kia. More
our experience was great Jack did a very good job and we are satisfied with our purchase. we will gladly send others to yall.and if we need another car in the future we will most likely come back to yall are satisfied with our purchase. we will gladly send others to yall.and if we need another car in the future we will most likely come back to yall More
We had already decided to by a kia based on our internet shopping. I called the internet sales rep and told them that our credit union would only finance 80% of MSRP. I was told by Darrell that, that was shopping. I called the internet sales rep and told them that our credit union would only finance 80% of MSRP. I was told by Darrell that, that was not possible but he could possibly get me 92% of MSRP. When I got to dealership we were helped by Brian who was VERY nice and knowledgeable about the car. When we told him we had been quoted 92% MSRP he said that was not a problem and showed us the cars. We were also told that we would go by internet price which was significantly lower than the price on the sticker. During the conversation with our sales person, We were told that he could probably make us a good price on a standard transmission because they were harder to move. We decided to look at a standard thinking that we would get at least 92% MSRP and possibly even better since they were hard to move. When we got down to the cost we found out that basically we were just told we could get the car at 92% of MSRP but in reality the internet price was the best we could get. Darrell said that he only told me that to let me know that there was no way he could do 80%. Since we were not eligible for the military discount, and after adding in $750 standard shipping price the internet price was only $20 cheaper than the sticker price. Also we had to pay an additional 40 for a cord to hook up the ipod to the stereo system. This would not have been so bad if we had known before we were trying to set up the ipod before driving off the lot with our car. We had to go back and get the cord after telling our sales rep how important the music was. We didn't make a stink at the dealership. We already knew we wanted the kia. We felt like the payments were in our price range and we got a fair % rate on our loan. We are happy with the Kia and look forward to driving it but feel very let down by what felt like a shady car sales experience. More
As soon as I arrived at the dealership, I was greeted by employees in a very friendly manner. Jack was attentive without being pushy and I drove away the same day in a car that I really enjoy at a price th employees in a very friendly manner. Jack was attentive without being pushy and I drove away the same day in a car that I really enjoy at a price that fits my budget. More
I really enjoyed working with Scott and Bryan. They both offered excellent customer service and honest business dealings. I actually live 15 minutes from Columbus Kia Auto Sport and test drove my first Kia offered excellent customer service and honest business dealings. I actually live 15 minutes from Columbus Kia Auto Sport and test drove my first Kia there. The salesman was friendly but the price was far more than I was ready to pay. After speaking to Scott in Savannah, I realized that the Optima was in my price range afterall. When I spoke to my Columbus salesman, he wanted me to give him the price Savannah was offering as he did not want to lose me. It was at that point that I decided, if I was going to buy, I was going to buy from Scott. His integrity sold me... so I bought two Kias from Scott on July 4th! More
Just wanted to shoot you guys a huge thank you! I had an amazing experience working with you and your dealership. That's saying a lot with the negative reputation car buying, dealerships and sales persons h amazing experience working with you and your dealership. That's saying a lot with the negative reputation car buying, dealerships and sales persons have received over the years. To have a smooth, honest and fair transaction from over 100 miles away was all I could have asked for. I will be sending many Charleston customers your way! Have a great day and thanks again! More