Kia Country of Savannah

Great Customer Service I had an issue with my Sorento this morning. Although, I did not have an appointment...They sent my car straight to the bay, put it on the lift and as I had an issue with my Sorento this morning. Although, I did not have an appointment...They sent my car straight to the bay, put it on the lift and assured me that the issue being taken care of. To make a long story short....they fixed my truck. It only took an hour...if that. Very professional! I would like to thank Kevin, Mr. Pat, Mike and Mr. Reggie. Mr. Reggie went above & beyond to make sure that my service needs were met. Thanks in Advance A. Weaver More

love my kia and Carol was great!! I purchased a 2015 kia optima a few months ago. It is a beautiful car and I love it!! I dont exactly have the greatest of credit as my husband has bee I purchased a 2015 kia optima a few months ago. It is a beautiful car and I love it!! I dont exactly have the greatest of credit as my husband has been dealing with serious health problems over the past couple of years which has weighed heavily on our family but carol tried her hardest to get me into my dream car and I have not been happier. She has continued to keep in contact with me and answer all my questions. Will definitely purchase from them again! Thanks! More

Good, helpful, nice I went in looking for a vehicle that was in my budget and I got it. I tried to deal a slight bit but there was no dealing done was the only part that I went in looking for a vehicle that was in my budget and I got it. I tried to deal a slight bit but there was no dealing done was the only part that I didn't like much. But other then that I still love my car that I purchased through KIA country ! My salesman was also very good and extremely nice and easy to talk to about everything that I had questions about! Would definitely recommend! More

the worst service I'll NEVER buy another car in this dealer. EVEN the Brand Kia. Was the worst experience ever. ones you buy the car no one knows anything about Anythin I'll NEVER buy another car in this dealer. EVEN the Brand Kia. Was the worst experience ever. ones you buy the car no one knows anything about Anything. More

Basically a lie Well let's see I got a call from a gentleman named oveigh who said yes we ran your credit application and to come in to talk numbers well I went in di Well let's see I got a call from a gentleman named oveigh who said yes we ran your credit application and to come in to talk numbers well I went in didn't talk to the salesman I was talking on the phone with they had to run my credit a second time while I was there and basically told me the complete opposite of what I was told on the phone that they had not secured financing and money down. If I had known this prior to coming in I wouldn't have had a problem but I was told the complete opposite of what I was told on he phone so I don't like lies just to get a customer in More

Terrible Service department. I got a flat tire while in Savannah. I take it to them to have it replaced because they don't give you a free spare. I give it to them on Sunday. They I got a flat tire while in Savannah. I take it to them to have it replaced because they don't give you a free spare. I give it to them on Sunday. They tell me that they will have it done by Tuesday. I come in on Saturday and they forgot to put the tire on the car. I had to wait for 30 minutes to find out the tech didn't put it on. They finnaly get it done that day and they decide a 10 dollar "customer discount" is good enough for what they did! They were 4 days late!! To just change a flat tire!! More

As long as I live in the "low Country" I will buy from them! Long Story Short: I went to a Toyota Dealership near me … pushy Salesman and I hate that, then to a Hyundai Dealership elsewhere. I liked their cars Long Story Short: I went to a Toyota Dealership near me … pushy Salesman and I hate that, then to a Hyundai Dealership elsewhere. I liked their cars but wasn’t impressed with their Salespeople. I decided I’d visit Kia of Savannah. I previously owned a Kia and love that car. There I met Darren. I wasn’t sure how to take him as he wasn’t ‘pushy’ just knowledgeable. He showed me several cars both in and out of my price range then asked if he could show me used. I said yes knowing that I really wasn’t in the market for new anyway. He showed me about 4 then he showed me my “Sophia” (Kia Sorento). She was a 2014 model, low mileage and my ‘dream SUV’ … I admit I was concerned to drive her as I felt I probably couldn’t afford her, but we drove her anyway. I was in love but KNEW it was a Car Dealership after all and I thought I had to play hard to get. It was late on a Saturday afternoon (like close to 6PM … their closing time). I was introduced Bob the new General Manager. He personally took the time to meet with me and talk … for like an hour in his office. I was further impressed. He asked me what I liked about the car and what I didn’t. He explained financing options and we talked pricing. I told him a number I wanted to pay monthly and he said let’s see. (I’m pretty sure he knew I’d budge and I knew he would). I told him I wanted Sunday to think on it and he didn’t push back hard. Trust me, the first person at the first dealership (Toyota) has called me 5 times today … I didn’t take any of the calls INCLUDING the one’s to my Work number. Instead, on Monday, I called Bob the General Manager at Kia and said, “I’ll take it”. I reiterated my monthly requirements and he said, “I got this” … What SOLD ME initially is that I told Bob I liked the car and said, here, here’s my Business Card which has ALL my contact info. While I was sitting there he typed me an email with his own Contact Information … including Home Phone and all. He smiled and said if you have any questions tomorrow call me … I was impressed. I SO wanted to ask him “stuff” on Sunday but I didn’t … I played Golf instead and on around hole 17 I decided to BUY the car … in 2 parts … 1] he wasn’t pushy (I had had 2 calls during Golf from Toyota Rep (none from Bob) and 2] I realized if I had called him he would have picked up. (THAT ALONE SOLD ME ON THE DEALERSHIP). I called Bob around 9 something Monday morning and got his Voice Mail [understandable] and left the message “It is sold … I just bought it”. He immediately called me back, said let me work on it and I’ll see you around 4PM. I got the CAR I REALLY WANTED but wasn’t even looking for at almost my monthly request … YES I had to give some … and KNEW I was going too … but in my “giving some” it was because Bob said he WOULDN’T let me get the car without the Gap Insurance … that I NEVER knew existed. Since it was used I did take additional coverage so I went from my original “I’ll pay THIS ONLY price” to my “Yep, I had planned on going there … not ONLY because we agreed on my terms but because I wouldn’t turn down the added protection I got”. I love this place and WILL ALWAYS be their Customer. Chip More