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Kia Country of Savannah
Savannah, GA
Hours
Sales/Showroom
Monday 8:30 AM - 8:00 PM
Tuesday 8:30 AM - 8:00 PM
Wednesday 8:30 AM - 8:00 PM
Thursday 8:30 AM - 8:00 PM
Friday 8:30 AM - 8:00 PM
Saturday 9:00 AM - 7:00 PM
Sunday Closed
Service
Monday 8:00 AM - 6:00 PM
Tuesday 8:00 AM - 6:00 PM
Wednesday 8:00 AM - 6:00 PM
Thursday 8:00 AM - 6:00 PM
Friday 8:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 8:00 AM - 6:00 PM
Tuesday 8:00 AM - 6:00 PM
Wednesday 8:00 AM - 6:00 PM
Thursday 8:00 AM - 6:00 PM
Friday 8:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
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Don't waste your time Horrible experience! I felt sorry for the sales guy. We walked in their with loan approval in hand and no trade in. We were told the car was in one ac Horrible experience! I felt sorry for the sales guy. We walked in their with loan approval in hand and no trade in. We were told the car was in one accident when the CarFax said it had two. I was told to travel over 1 hour to Savannah because we could make a deal work at a price point I made clear but got there and they couldn't even get close to it. Sales manager talked down to us as if we didn't know what we were talking about. The car had so many issues with it and they wouldn't even cut us a deal on pricing at all. Bubbling paint, rust, oil leak, Squeaking engine, dents, scratches, etc. Ended up getting in an an arguing match over features vs another car we were looking at. Paying over $30,000for a 2012 with so many problems is ridiculous. Apparently they don't care about getting used cars sold. Good luck selling it at that price. No wonder it's been on the lot so long! We are buying the same year, make, model vehicle with NO accidents, NO rust/body/paint issues, 2k less miles and all the same features but navigation for 5k less elsewhere. All they care about selling are new Kia's. My advice? Shop around and make a deal elsewhere or overpay and be disrespected here. Not only did they lose this deal, they gave lost this and any future deals from us as well as from friends or family. My positive review is reserved for the dealer that knows how to treat potential customers. More
the worst service I'll NEVER buy another car in this dealer. EVEN the Brand Kia. Was the worst experience ever. ones you buy the car no one knows anything about Anythin I'll NEVER buy another car in this dealer. EVEN the Brand Kia. Was the worst experience ever. ones you buy the car no one knows anything about Anything. More
Basically a lie Well let's see I got a call from a gentleman named oveigh who said yes we ran your credit application and to come in to talk numbers well I went in di Well let's see I got a call from a gentleman named oveigh who said yes we ran your credit application and to come in to talk numbers well I went in didn't talk to the salesman I was talking on the phone with they had to run my credit a second time while I was there and basically told me the complete opposite of what I was told on the phone that they had not secured financing and money down. If I had known this prior to coming in I wouldn't have had a problem but I was told the complete opposite of what I was told on he phone so I don't like lies just to get a customer in More
Terrible Service department. I got a flat tire while in Savannah. I take it to them to have it replaced because they don't give you a free spare. I give it to them on Sunday. They I got a flat tire while in Savannah. I take it to them to have it replaced because they don't give you a free spare. I give it to them on Sunday. They tell me that they will have it done by Tuesday. I come in on Saturday and they forgot to put the tire on the car. I had to wait for 30 minutes to find out the tech didn't put it on. They finnaly get it done that day and they decide a 10 dollar "customer discount" is good enough for what they did! They were 4 days late!! To just change a flat tire!! More
As long as I live in the "low Country" I will buy from them! Long Story Short: I went to a Toyota Dealership near me … pushy Salesman and I hate that, then to a Hyundai Dealership elsewhere. I liked their cars Long Story Short: I went to a Toyota Dealership near me … pushy Salesman and I hate that, then to a Hyundai Dealership elsewhere. I liked their cars but wasn’t impressed with their Salespeople. I decided I’d visit Kia of Savannah. I previously owned a Kia and love that car. There I met Darren. I wasn’t sure how to take him as he wasn’t ‘pushy’ just knowledgeable. He showed me several cars both in and out of my price range then asked if he could show me used. I said yes knowing that I really wasn’t in the market for new anyway. He showed me about 4 then he showed me my “Sophia” (Kia Sorento). She was a 2014 model, low mileage and my ‘dream SUV’ … I admit I was concerned to drive her as I felt I probably couldn’t afford her, but we drove her anyway. I was in love but KNEW it was a Car Dealership after all and I thought I had to play hard to get. It was late on a Saturday afternoon (like close to 6PM … their closing time). I was introduced Bob the new General Manager. He personally took the time to meet with me and talk … for like an hour in his office. I was further impressed. He asked me what I liked about the car and what I didn’t. He explained financing options and we talked pricing. I told him a number I wanted to pay monthly and he said let’s see. (I’m pretty sure he knew I’d budge and I knew he would). I told him I wanted Sunday to think on it and he didn’t push back hard. Trust me, the first person at the first dealership (Toyota) has called me 5 times today … I didn’t take any of the calls INCLUDING the one’s to my Work number. Instead, on Monday, I called Bob the General Manager at Kia and said, “I’ll take it”. I reiterated my monthly requirements and he said, “I got this” … What SOLD ME initially is that I told Bob I liked the car and said, here, here’s my Business Card which has ALL my contact info. While I was sitting there he typed me an email with his own Contact Information … including Home Phone and all. He smiled and said if you have any questions tomorrow call me … I was impressed. I SO wanted to ask him “stuff” on Sunday but I didn’t … I played Golf instead and on around hole 17 I decided to BUY the car … in 2 parts … 1] he wasn’t pushy (I had had 2 calls during Golf from Toyota Rep (none from Bob) and 2] I realized if I had called him he would have picked up. (THAT ALONE SOLD ME ON THE DEALERSHIP). I called Bob around 9 something Monday morning and got his Voice Mail [understandable] and left the message “It is sold … I just bought it”. He immediately called me back, said let me work on it and I’ll see you around 4PM. I got the CAR I REALLY WANTED but wasn’t even looking for at almost my monthly request … YES I had to give some … and KNEW I was going too … but in my “giving some” it was because Bob said he WOULDN’T let me get the car without the Gap Insurance … that I NEVER knew existed. Since it was used I did take additional coverage so I went from my original “I’ll pay THIS ONLY price” to my “Yep, I had planned on going there … not ONLY because we agreed on my terms but because I wouldn’t turn down the added protection I got”. I love this place and WILL ALWAYS be their Customer. Chip More
Safety First i bought my son a brand new 2015 forte. and now with 6000 miles on it the airbag light came on. i called kia of savannah and asked for the service dep i bought my son a brand new 2015 forte. and now with 6000 miles on it the airbag light came on. i called kia of savannah and asked for the service department. i spoke with Kevin. when i told him the situation he said to drive the car into the shop. i told him i was not comfortable having my son drive the car with the airbag light on. because when the light is on the system may not be functional. he then told me" we drove for years without them and didnt see a problem" and he "knows people who drive all the time with the warning light on". does he not know that there is a law that cars have them for a reason?. i said well for my sons safety i didnt feel comfortable. to which he replied " well if that's the way you want to play the game!" i was shocked that someone would feel that safety is a game? it actually makes me think do they short cut stuff because of the game? how many other people has he put at risk by telling them it is safe to drive with warning lights on? More
Kia Kindness I love my Kia. I was treated with such kindness by everyone in the dealership. I felt like I had made new friends by the time I left. My sales perso I love my Kia. I was treated with such kindness by everyone in the dealership. I felt like I had made new friends by the time I left. My sales person, David Dumas, was awesome. He was so personable and went above and beyond to get me into the vehicle I wanted. I highly recommend Kia Country of Savannah. More
Poor Customer Service When you are in the buying mode they tell you you can get a loaner when your bring your car in for service. This was the main selling point for me. Lo When you are in the buying mode they tell you you can get a loaner when your bring your car in for service. This was the main selling point for me. Loaner transportation when your car is in the shop was the determining factor why I bought the car from this dealership. My time is money and I also need to get to work to make my money. The loaner car story from the salesman is a total lie, so don't believe it when you hear it. Their customer service is terrible to put it lightly. More
Above and beyond We are on our 5th Kia and have purchased all 5 with Jack Lanier. Everyone on staff is helpful and they all go above and beyond to make your Kia exper We are on our 5th Kia and have purchased all 5 with Jack Lanier. Everyone on staff is helpful and they all go above and beyond to make your Kia experience exceptional. More
Have a new Soul! Brian was great to work with! He helped with making everything easy and got me a great deal. Fast, friendly, and went above and beyond. I would refer Brian was great to work with! He helped with making everything easy and got me a great deal. Fast, friendly, and went above and beyond. I would refer any of my friends to Kia and Brian. More