Kia Country of Savannah

New Car All of the employees were extremely knowledgeabke and helpful. The salesman answered all of my questions rhoroighly and offered options that eould fit All of the employees were extremely knowledgeabke and helpful. The salesman answered all of my questions rhoroighly and offered options that eould fit my needs and were also in my price range. Process was simple. More

Above and beyond We had went to Savannah to look at cars at a few dealerships. Starting at Kia Country. Joe Yates approached us and he wound up being friendly, laid ba We had went to Savannah to look at cars at a few dealerships. Starting at Kia Country. Joe Yates approached us and he wound up being friendly, laid back and not pushy. He answered our questions promptly. That's why we came back later to buy a newer featured Kia Soul recently. Joe was more than helpful again. There was a misunderstanding about what we wanted and Joe worked with the Sales Manager Jordan Sinsuat to work this out. A fine example of making the customer happy. Getting oil changes and routing maintenance at the service center couldn't be any easier with friendly staff. I highly recommend seeing Joe and the crew for your next vehicle. More

Service with a smile Since purchasing my 2016 Sorento and having it serviced on a regular, the service team is always their smiling and ready to help you guys are top notc Since purchasing my 2016 Sorento and having it serviced on a regular, the service team is always their smiling and ready to help you guys are top notch. Thank you for making my Kia experience genuine. Happy New years to the entire staff. More

No pressure to buy and very good and informative . Jordan was varying helpful and very informative when I had any questions.Edwin was is a very good person he was very informative and he did not pressu Jordan was varying helpful and very informative when I had any questions.Edwin was is a very good person he was very informative and he did not pressure and look over your shoulder when I had a questipon he answered it. More

Unprofessional practices and lies I would give them 0 stars if possible. My husband and I were in the dealership late Saturday afternoon looking at a Kia Soul. We stayed after hours at I would give them 0 stars if possible. My husband and I were in the dealership late Saturday afternoon looking at a Kia Soul. We stayed after hours at the urging of our salesman Carl Murray. He assured us that the "deal" was given a thumbs up, and even encouraged my husband to take the Soul for a drive. After about an hour of waiting we were then told that the banks were closed and that the "final" deal (meaning the numbers) would be worked out on Jan 1. Before we left, Carl had my husband sign all the paperwork on the deal except for the contract with the final numbers. He let us know that he needed my husband's DD214 to get his disabled veteran tags transferred over. To which, we emailed him my husband's DD214. Carl assured us that he would call us promptly at 10:00 am Monday morning. We never received a call. After my husband was able to call and talk to upper management only then did we get a call from Carl. He told my husband that they were having a hard time getting in touch with the banks, and that they were "all going home for the day." Once again, he assured my husband that he would hear from him on Tuesday (Jan 2) regarding "getting the deal done." Tuesday rolls around, and we hear nothing from. My husband and myself called and called to no avail. Finally my husband spoke to Jordon, who was clueless and told my husband that he "came in late" and wasn't sure what was happening with the deal. We spent a afternoon of back and forth with Jordon who was useless in figuring out what happened to our "thumbs up" deal that was in place on Saturday. The end result, Carl claimed that he was "waiting to hear" about the status of the deal which in fact was a lie. He nor his management had enough courtesy or morals to be forthcoming with us, and admit that they dropped the ball. When they were called out about their poor business practices they wanted to continue to pass the blame between each other with no one person standing up to take ownership of the poor customer service offered. More

Kia Soul Demagio Stephens, along with Marcus Jones and Reggie Moore offered professional service. Demagio made me aware of my options for purchasing my car. Ma Demagio Stephens, along with Marcus Jones and Reggie Moore offered professional service. Demagio made me aware of my options for purchasing my car. Marcus even called the bank to see if he could get me a lower interest rate. More