Kia Country of Savannah

Unprofessional/ Worst experience buying a car I have purchased 8 cars over the last 15 years and this was the worst experience I have ever had purchasing a car. I did extensive research prior to a I have purchased 8 cars over the last 15 years and this was the worst experience I have ever had purchasing a car. I did extensive research prior to arriving on not only my trade in but also every Kia so I knew exactly what I wanted and how much I would be able to get it for. When I arrived I told Pineda my expectations which was to leave financing under $20,000 and gave her a list of 4 possible vehicles. I test drive two of the four and explained to Pineda the price I was trying to get to which was lower than the sticker but well within reason according to True Car for this zip code. Pineda said "yes, no problem we can make that deal". I was excited to hear it and was ready to make a deal. Pineda came back with no price deduction on either Kia and priced by 2015 Jeep Grand Cherokee EcoDiesel $4,000 under trade in according to KBB. I told her that wasn't going to work and reiterated our previous agreement on both vehicles and she said "Kia is a family and we are more interested in protecting our family than making a deal with you". Other things were said in a highly confrontational manner from Pineda so I grew extremely frustrated and said go tell your boss my proposal which were exact True car value for both Kias and exact KBB for my Jeep. I heard Pineda tell Kevin Thomas the deal and Kevin say "Tell that boy is he on xxxxing Fantasy Island." Kevin came over and said "thanks but no thanks see you later." In my astonishment I replied "You're not even go to try based off of True Car and KBB." At the same time I showed him both websites on my phone and Kevin ignorantly replied "I don't care what True Car or KBB says, I sell my cars for what I want." I laughed and said go get your boss. Next moment Kevin accepted the offer that I initially made. When I told the internet manager about Kevin's behavior she excused it and insulted my intelligence by offering me a $25 gift card. The most unprofessional people I have ever dealt with and I was embarrassed that people like these three actually exist and are in America. A formal complaint has been filed with BBB, State of Georgia, Kia Corp, and every military installation in a 100 mile radius. Until Kevin and Pineda are fired I would not recommend going to this dealership. More

Change of plans!!!! I planned to buy a used Kia Sorento in White and white only. I drove from the dealership in a beautiful new RED Sorento. Lucas was very friendly a I planned to buy a used Kia Sorento in White and white only. I drove from the dealership in a beautiful new RED Sorento. Lucas was very friendly and low key. Even with the big decision of going from a used to a new car he couldn't have been nicer and did not rush us in any way. No pressure! I would recommend him to anyone looking to buy. My daughter and her husband had bought a new Kia from Kia County two weeks before is why I switched from a Chevy Traverse to a Kia. Love the styling and now love the red! More

Very helpful Brian was very helpful and dedicated to making sure your happy I left the lot with the car I wanted. There were a few bumps in the process of getting Brian was very helpful and dedicated to making sure your happy I left the lot with the car I wanted. There were a few bumps in the process of getting all the paperwork correct but Brian made sure I was happy. More

High Expectations and High Results. I came in thinking that i wouldn't leave with a car, and i left with a car. Great service. I recommend them to anyone. I came in thinking that i wouldn't leave with a car, and i left with a car. Great service. I recommend them to anyone. More

Beyond a great experience Let me say that Lucas Golden was very polite and was a very easy going person. When I walked into Kia, I wasn’t expecting much especially after my exp Let me say that Lucas Golden was very polite and was a very easy going person. When I walked into Kia, I wasn’t expecting much especially after my experience with Toyota. Lucas got my information, showed my dream car, work with me and my deposit of what I had on me, and even helped me find insurance to put the car. I am beyond grateful to have had him as a car dealership associate. Prior before me coming, Lucas called me every other day to check up on me and helped me understand the process more and more. Now, he has helped me get a car off the lot. Overall I give him a 5 out of a 5. More

Salesman Well educated in the functionality of the vehicle, extremely polite, down to earth, not pushy! Excellent young man to do business with!!! I would defi Well educated in the functionality of the vehicle, extremely polite, down to earth, not pushy! Excellent young man to do business with!!! I would definitely recommend him to family and friends More

2018 Kia Sorento Demagio was super helpful and very patient with me and my wife as it was our first time buying a new car instead of used. He helped guide us to the be Demagio was super helpful and very patient with me and my wife as it was our first time buying a new car instead of used. He helped guide us to the better deal and we are overwhelmingly satisfied with our purchase. Afterwards Kenneth helped us understand the ginancing aspect along with giving us our time to work through any questions we had. Thank you all for your help. More

Awesome sauce Dave assist us with our purchase with a nice friendly access professional greeting, it's history from there 2018 Kia Soul... YEEES!!! I appreciate the Dave assist us with our purchase with a nice friendly access professional greeting, it's history from there 2018 Kia Soul... YEEES!!! I appreciate the patience and willingness to get us to or near our price Thank you Dave and Kia More

Unexpected pleasent experience We came in to test drive a car that was advertised on CarFax. Kenny greeted us and we test drove two cars and bought one. Kenny was knowledgeable, p We came in to test drive a car that was advertised on CarFax. Kenny greeted us and we test drove two cars and bought one. Kenny was knowledgeable, patient and helpful. We will definitely recommend Kenny and the dealership to our friends. More

Wonderful experience! We met our awesome sales rep, Kenny when we stopped by Kia Country to check out the new Kia Sedona. He took the time to listen to us to determine exa We met our awesome sales rep, Kenny when we stopped by Kia Country to check out the new Kia Sedona. He took the time to listen to us to determine exactly what we were looking for in a new vehicle and then introduced us to our dream car. Negotiating the best deal was painless and fair and Marcus in finance made signing all those documents easy with his pleasant banter. It was fun and exciting to drive home in our new car. Special thanks to Reggie... you have a great team!! ( ...not just the Eagles ;) ha-ha ) More