Kia Country of Charleston

Easy drop off . Easy pick up. I'm done I'm busy. Have nice week end Easy pick up. I'm done I'm busy. Have nice week end More

Love the customer service and will continue doing business with Kia country. They new I wanted a Telluride and reached out to me during the end of month sale and I got a deal on the 2024 Kia Telluri business with Kia country. They new I wanted a Telluride and reached out to me during the end of month sale and I got a deal on the 2024 Kia Telluride SX Pro I wanted. More

Always a great experience at Kia Country! I especially appreciate the communication - it is timely and courteous. I'm never left wondering 'what's going on with my car?' Chelsea at the desk i I especially appreciate the communication - it is timely and courteous. I'm never left wondering 'what's going on with my car?' Chelsea at the desk is great - I don't know how she juggles all the millions of things she has to handle. Thank you to all the team there! More

They were good Well they were on time for the appointment & they did the work on time like they said it was excellent thank & they did the work on time like they said it was excellent thank More

This service department provides absolutley the worst customer service I have ever seen. Hostile, rude and disrespectful. My wife went in to have a piece of trim on her new Sportage replaced today. This customer service I have ever seen. Hostile, rude and disrespectful. My wife went in to have a piece of trim on her new Sportage replaced today. This piece of trim has fallen off 3 times in a year. The Service Manager stated he could not perform the work under warrenty since she did not have the trim that fell off. Not sure how we were supposed to keep the trim that fell off going down the highway but that isn't really the issue. THe issue is this manager was extremly unprofessional and rude to my wife who was just trying to get her car repaired. He raised his voice and talked over her continusly to the point she walked out in tears. HORRIBLE EXPERIENCE. KIA country should be ashamed to treat a customer this way. More

Great service team and fast service Thanks always give information about your next service appointment and what you might need to have done information about your next service appointment and what you might need to have done More

Salesman Elijah Tucker was very helpful and is a great communicator! He didn’t hesitate to explain all the option differences between the two models we were interested in finally deciding on the Seltos E communicator! He didn’t hesitate to explain all the option differences between the two models we were interested in finally deciding on the Seltos EX. Isaac in Finance was also very helpful and friendly! Overall very nice experience! More

Excellent Attitude is good Saturday they are very helpful Wouldn’t go nowhere else I would even go and buy another car there helpful Wouldn’t go nowhere else I would even go and buy another car there More

Hi, I arrived to US On 14th January, first time station in US. Moved from Germany Ramstein, the biggest US base overseas. I am government employed, and didn't get a sponsor. So everything was and is in my in US. Moved from Germany Ramstein, the biggest US base overseas. I am government employed, and didn't get a sponsor. So everything was and is in my gand. Went to the Nissan to buy a car, the costumer service was good, until I called them that I will come to the store with missing documents. Guess what, the car I supposed to drive out in this afternoon, was broken... No call, to letting me know. I was frustrated. I THE SAME TIME MY HUSBAND send me a link to Kia😁, follow day I drove out with my beautiful 2024 red Forte Kia from the store. Mr. Elijaa Tucker did outstanding job👍😁😁😁very polite, professional and helpful. I WILL DEFINITELY RECOMMEND Charleston County Kia, to everyone who need a car. Sincerely, Helena Braun More

Very polite and helpful with my vehicle My car was totaled in the flood and the dealership was very helpful with insurance totaled in the flood and the dealership was very helpful with insurance More