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Kia Country of Charleston

Charleston, SC

4.7
2,768 Reviews
Call Dealership (843) 573-2300
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2361 Savannah Highway

Charleston, SC

29414

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2,768 Reviews of Kia Country of Charleston

February 22, 2024

great quick friendly check in; in/out in a reasonable amount of time with a clean car More

by charlesal.richards
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mitch Jones
Report | Print
Feb 27, 2024 -

Kia Country of Charleston responded

Happy to hear you had a pleasant experience with us :)

February 21, 2024

Great service, in and out quickly. Car wash was great. 5 more words needed here. More

by atonm
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Eric "EG" Dambaugh
Report | Print
Feb 27, 2024 -

Kia Country of Charleston responded

Thank you for choosing Kia Country :)

February 20, 2024

Quick, efficient and detailed The services was quick, efficient and detailed. Great customer service. Thank you! More

by alexa17
Recommend Dealer
Yes
Employees Worked With
Kevin Beutler, Kevin Beutler
Report | Print
Feb 27, 2024 -

Kia Country of Charleston responded

Thank you for sharing Alexa. We appreciate you for choosing to service with us :)

February 19, 2024

Service was very quick - I didn’t wait long at all. Car was also very clean afterwards More

by ashleexxkate
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kevin Beutler
Report | Print
Feb 19, 2024 -

Kia Country of Charleston responded

Thank you for choosing Kia Country and taking the time to leave us a review. We appreciate you :)

February 17, 2024

Everyone in the service department is friendly and helpful! They got everything done in a timely manner! 👍🏽 More

by jeanthebean63
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mitch Jones
Report | Print
Feb 19, 2024 -

Kia Country of Charleston responded

Great to hear Jean :) Thank you for allowing us the pleasure of your business!

February 15, 2024

Fine for the most part, my car was there for 3 months, apparently they could not get an engine, so my real disappointment is with Kia in general. More

by bragonierjim
Recommend Dealer
Yes
Employees Worked With
Kevin Beutler, Kevin Beutler
Report | Print
Feb 19, 2024 -

Kia Country of Charleston responded

We know how frustrating it is to not have your vehicle for numerous months. We did everything in our power to get the vehicle back to you in great condition as soon as possible. We thank you endlessly for your patience and allowing us the pleasure of your business :)

February 15, 2024

Parts and labor rates higher than expected. Took longer than expected. Reprocessed code reader despite being given code. Code obtained by a certified automobile repair technician that happened More

by Richrn
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chelsea Rowlands, Kevin Beutler
Report | Print
Feb 19, 2024 -

Kia Country of Charleston responded

First of all, thank you for choosing Kia Country to work on your vehicle. Our parts are guaranteed OEM Kia parts that are meant for Kia vehicles and may cost more than after-market parts. We also have to run our own diagnostics to guarantee repairs. Hope this helps! We appreciate you :)

February 14, 2024

Kevin kept me abreast the entire 5 weeks they had my car for a new engine because of the faulty engine More

by Darcywhalen
Recommend Dealer
Yes
Employees Worked With
Kevin Beutler, Kevin Beutler
Report | Print
Feb 19, 2024 -

Kia Country of Charleston responded

Glad you had great customer service with the unexpected issues that arose for you. Thank you for allowing us to work on your vehicle and trusting us with your business :)

February 14, 2024

They literally left their oil and dirt stains all over my car. They charged me for a condenser and radiator and told me they would warranty the engine if I didn't replace them. They had to find some way to c More

by wootencristell
Recommend Dealer
No
Employees Worked With
Chelsea Rowlands, Chelsea Rowlands
Report | Print
Feb 19, 2024 -

Kia Country of Charleston responded

Hi Cristell, unfortunately with the state of the vehicle damage in the front, there was no way to replace the engine without also replacing the radiator support, radiator, and condenser. Our Service Director inspected the vehicle before you were called to ensure this was the proper diagnosis. We would not have replaced those parts if they didn't need it.

February 13, 2024

Everyone was helpful and knowledgeable They were also friendly It was a pleasure doing business with them More

by MikeRoper
Recommend Dealer
Yes
Employees Worked With
Kevin Beutler, Kevin Beutler
Report | Print
Feb 19, 2024 -

Kia Country of Charleston responded

Great to hear Mike! We thank you for choosing Kia Country to service your vehicle :)

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