Kia Country of Charleston
Charleston, SC
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2,769 Reviews of Kia Country of Charleston
Excellent personal service. We were very satisfied with our sales person, Jimmy Walker. He goes the extra mile to explain everything! We were very satisfied with our sales person, Jimmy Walker. He goes the extra mile to explain everything! More
I wanted an EV6 from the moment I first saw the commercial several months ago. It took me a few months to finally come to the decision to buy one and when I did, it was hard to find one in stock. A commercial several months ago. It took me a few months to finally come to the decision to buy one and when I did, it was hard to find one in stock. After working with several other dealers, I finally came across Tony Washington (and Morgan) at Kia Country in Charleston SC. Tony and team were extremely helpful and responsive as we worked to come to an agreement remotely, as I live in the Knoxville, TN area. The deal process was very easy, and they made having a trade simple and straight forward. Once the agreement was in place, my 13-year-old and I drove to Charleston and arrived early the next morning. Tony was there waiting for us and was very gracious and put any concerns at working with a new dealer immediately at ease. He showed us our new EV6, made sure we were comfortable, and quickly started the paperwork process. Everything went smooth. There was one item that needed addressing, but Tony and Adam Richey even made that a great experience. After a few minutes in the business office with Zola signing the paperwork, the EV6 was finally mine. Tony took the time to review the main features of the vehicle and answer all our questions. He also went for a ride with us to make sure we felt comfortable with it before leaving. Every person we interacted with during our car-buying process was kind and helpful. I have purchased ~36 personal vehicles over the years and this was by far the easiest and best experience of them all. It was definitely worth the 6.5-hour drive. A very special ‘Thank you!’ to Tony Washington for all his help and kindness – and also to Adam, Morgan, and Zola. My wife loves the new car so much she is considering one for herself. If we decide to buy another, the team at Kia Country in Charleston will be our dealer of choice. More
Great experience, because of Elijah Tucker! Elijah went above and beyond. It’s so hard to find good service these days, but I didn’t expect to find amazing service with buying a car. Elijah is Elijah went above and beyond. It’s so hard to find good service these days, but I didn’t expect to find amazing service with buying a car. Elijah is so kind hearted, helpful, professional, and goes way above his duty to make the car buying experience actually easy and enjoyable. I don’t plan to buy another car for a long time but if I had to I would work with Elijah only! More
Will made the whole process seamless and smooth. He immediately understood exactly what I wanted and came to do. To this end, I successfully got the vehicle i wanted with t the help of Will and the He immediately understood exactly what I wanted and came to do. To this end, I successfully got the vehicle i wanted with t the help of Will and the title manager. More
Wonderful staff and customer service! ! It didn’t feel like a typical car dealership where you are just treated like a number or paycheck. Our salesman, Jimmy Walker was great. So kind, he ! It didn’t feel like a typical car dealership where you are just treated like a number or paycheck. Our salesman, Jimmy Walker was great. So kind, helpful and efficient with our time. He was able to get us down to the price we wanted for the exact Telluride we wanted. He makes himself easily accessible, so if we have any issues after buying our Telluride, he is readily available to assist with anything we may need. The entire process of trading in our old car, buying our SUV, and taking it home took maybe less than 2 hours. I used to dread being at the dealership all day, not here! And the finance department was great, Zola was our financial assistant and she made everything simple and easy to understand, since this was my first car purchase. Also, you can’t beat KIAs warranty! Lastly, the service department is outstanding, especially Tim. My husband recently hit a bad pothole and popped the tire. Not even 24 hours later did they have my SUV in the shop first thing in the morning and repaired for us that same afternoon, no charge. They work quickly and around your schedule and have always been kind to us. They even wash your car every time you bring it in, no matter what for. Overall, we have been very pleased with this dealership! Seems to be wonderfully operated and managed. Keep it up! :) More