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Kia Country of Charleston

Charleston, SC

4.7
2,769 Reviews
Call Dealership (843) 573-2300
View Awards

2361 Savannah Highway

Charleston, SC

29414

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2,769 Reviews of Kia Country of Charleston

March 28, 2023

I was looking for something really hard to find but Jorden was honest and let me know my alternatives. I look forward to coming back when its time to purchase. More

by pj
Recommend Dealer
Yes
Employees Worked With
Jorden Reaves
Report | Print
Mar 30, 2023 -

Kia Country of Charleston responded

We're glad Jorden was able to provide a great experience for you. Can't wait to see you back.

March 25, 2023

Made everything simple and easy in all steps of the process. Very easy to communicate with. Highly recommend Jimmy when visiting Kia Country! More

by Josh24
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jimmy Walker
Report | Print
Mar 27, 2023 -

Kia Country of Charleston responded

That's so great to hear. Thank you for recognizing Jimmy and visiting Kia Country.

March 23, 2023

Very easy to work with and open communication. Jimmy was very helpful and delivered my car early More

by SEMW2023
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jimmy Walker
Report | Print
Mar 24, 2023 -

Kia Country of Charleston responded

We're so happy to hear that you had a positive experience at Kia Country. Congratulations on your new car and thank you for recognizing our team.

March 14, 2023

This dealership sold me a defective car and then wouldn't make it right. They left me stranded in a different city while my car was being repaired. More

by mdemarais2
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Tim LeRay, Jason Leming, Morgan Hitt
Report | Print
Mar 14, 2023 -

Kia Country of Charleston responded

We are sympathetic to customers that experience vehicle issues especially when they are out of town. We apologize for the inconvenience. We were contacted on 2/24 and arranged to have the vehicle towed to the nearest Kia Dealer who agreed to look at it on Monday. We were happy to learn that you were staying with relatives and were not stranded. We also advised you that your Kia warranty would have covered trip interruption and substitute transportation if needed. Fortunately, the issue was quickly resolved on Monday morning. Initial quality is a big measurement by JD Powers and the manufacturers, and Kia is among the best year after year. They strive for no issues but unfortunately, sometimes issues come up. It is unfortunate that you had an issue after a short period of ownership but it seems to be resolved and the warranty will be in place for 5 years or 60,000 miles of the limited warranty and 10 years or 100,000 miles of limited powertrain warranty. You expressed interest in a Sportage in place of the Niro While we can't just take vehicles back after they are purchased, we offered to trade for only $15 more a month. The Niro is a top three finalist for world car of the year and has received numerous other awards. Again, we're sorry that you had a problem and we tried to do everything possible to successfully resolve the situation.

Mar 14, 2023 -

mdemarais2 responded

You sold me a defective car. I was not staying with relatives, I missed a relative's birthday because of this. A new car should be reliable, and then, when you were poised to do the right thing, you figured devaluing my defective car was a great solution for you. I will never buy KIA again, I will never buy from this dealer again, and neither will my family. This experience has me questioning everyday if today will be the day that my NEW car fails me yet again.

March 12, 2023

Spent most of Saturday with Jorden and Adam but we left happy in a brand new 23 Kia Sorento. Very helpful and I love my car. More

by Shannon
Recommend Dealer
Yes
Employees Worked With
Adam Richey, Jorden Reaves, Corey Sullivan
Report | Print
Mar 15, 2023 -

Kia Country of Charleston responded

Somethings are worth waiting for. The Sorento is a beautiful car. Congratulations and thank you.

March 12, 2023

Came in on a Friday night and Jorden helped us out. Went multiple places but his attitude and approach was the best. Ended up buying a car for myself and my wife and I’ll be sending friends! More

by Kent
Recommend Dealer
Yes
Employees Worked With
Adam Richey, Jorden Reaves, Morgan Hitt, Corey Sullivan
Report | Print
Mar 15, 2023 -

Kia Country of Charleston responded

Thanks so much for the five-star review and acknowledging our team. Congratulations to you and your wife. #double #duet #duo #deuce

March 12, 2023

I had a rough experience at another Kia dealership but Charles reassured that I’ll have a better one at Kia Country. Jorden met me on the lot and said I’d love the k5 that I was looking for. Adam and Cory More

by Danielle
Recommend Dealer
Yes
Employees Worked With
Adam Richey, Jorden Reaves, Charles Fritz, Corey Sullivan
Report | Print
Mar 15, 2023 -

Kia Country of Charleston responded

That's so nice to hear. We're so happy that you had a positive experience at Kia Country. #HappyCustomers are everything. Thanks for recognizing our team and congratulations on your new car.

March 01, 2023

Jimmy Walker, Go see him super easy, factual super nice! Didn’t push, and doesn’t kidnap you with a bunch of nonsense like MOST DEALERSHIPS DO! Very nice location and showroom. Everyone was very pleasan More

by Woof12!
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Steve Appelbaum, Justin Mallard, Jimmy Walker, Jason Varner, Corey Sullivan
Report | Print
Mar 02, 2023 -

Kia Country of Charleston responded

LOL. No kidnapping in Kia Country. Thanks so much for a great review. Jimmy and our team appreciate it very much.

Mar 03, 2023 -

Woof12! responded

Super great Jimmy, Thank you for making it possible for Helen to get Wheels. ❤️❣️

February 28, 2023

John Bridge helped us buy a Kia Sportage and was incredibly helpful, super patient and a pleasure to work with. Highly highly recommend! More

by Guywithgolden
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Tony Washington, Jorden Reaves, John Bridge, Morgan Hitt
Report | Print
Mar 02, 2023 -

Kia Country of Charleston responded

John appreciates that very much. Looks like a few of his teammates helped too. Congratulations on your new car.

February 28, 2023

Amazing customer service! Everyone we worked with was very patient and helped us find the perfect car for our family! More

by tayrasmuss24
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Adam Richey, John Bridge, Morgan Hitt
Report | Print
Mar 02, 2023 -

Kia Country of Charleston responded

"Perfect" is such a lovely word. We're so glad our team got you the car you wanted. Thanks for the feedback and congratulations.

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