Kia Country of Charleston

Love coming here! Everyone is always friendly, considerate, helpful, polite and answer questions very professionally. They let you know what needs to be done and do n Everyone is always friendly, considerate, helpful, polite and answer questions very professionally. They let you know what needs to be done and do not do work first. More

This employee was extremely short and rude with me. She made me so uncomfortable that I contacted KIA HEADQUARTERS to advocate for me in reference to when my car would be completed. I will never return She made me so uncomfortable that I contacted KIA HEADQUARTERS to advocate for me in reference to when my car would be completed. I will never return to this dealership service department. More

The customer service is awesome everyone here is very friendly kind considerate and professional communication is spectacular friendly kind considerate and professional communication is spectacular More

The waiting area needs an overhaul. Actually, the whole dealership seems a bit old and tired looking. The service employees are friendly and courteous. I had to wait a month for a loan Actually, the whole dealership seems a bit old and tired looking. The service employees are friendly and courteous. I had to wait a month for a loaner car until I could bring in my 65k Kia EV6 then the issue wasn't diagnosed by service but by me on a Kia EV6 chatroom. I hope this lack of knowledge about this electric car will not be an issue in the future if anything else develops. Not feeling real confident!! If you continue to sell higher cost vehicles, I hope that you treat us buyers in a more professional manner from start to finish!! More

This is the only KIA dealership I trust. Service staff are honest, knowledgeable, and stay on schedule. They take time to answer my questions and investigate my concerns. They treat me with Service staff are honest, knowledgeable, and stay on schedule. They take time to answer my questions and investigate my concerns. They treat me with respect, despite that I'm a woman in their male-dominated industry. And I love that they offer a free car wash after service! While traveling I've been to other places where I've been blatantly lied to and had horrible service (worst was KIA in Newport News, Virginia). So KIA of Charleston, SC is the only one I will go to now! I'm grateful to have them nearby! More

The employees were very courteous and informative. There ain’t much more to say other than that There ain’t much more to say other than that More

Kevin is excellent at what he does and provides great service. I would recommend this dealer for service. service. I would recommend this dealer for service. More

Service department is busy and customer service is minimal. I have been to other Kia locations and will not come back to this one. minimal. I have been to other Kia locations and will not come back to this one. More

Absolute pleasure once I got my appointment. Very pleasant. Took too long to get an appointment. Need to have more appointments available sooner. Very pleasant. Took too long to get an appointment. Need to have more appointments available sooner. More

Did not have my repair part for my appointment. Caused a extra trip and time spent driving from Summerville Caused a extra trip and time spent driving from Summerville More