Kia Country of Charleston

It was honestly a quick and smooth experience overall. Communication and clarification were the biggest factors in my decision. I have not been to a dealership who actually prioritise their customer with Communication and clarification were the biggest factors in my decision. I have not been to a dealership who actually prioritise their customer with little wait time. I couldn't have asked for a better experience. Great job to all on the Kia Country of Charleston's team! More

This dealer looks after its customers and stands behind the vehicles they sell Tony Washington is the best the vehicles they sell Tony Washington is the best More

Excellent as always. Fast, work done right without any issues. Always great service. Highly recommend. Fast, work done right without any issues. Always great service. Highly recommend. More

Everyone was very professional and I would recommend that company to all my family and friends and I didn’t have to wait very long. It’s a 10 for me. Thanks to the staff company to all my family and friends and I didn’t have to wait very long. It’s a 10 for me. Thanks to the staff More

All staffs at this location were so wonderful to work with and I am satisfied with my experience. Thank you. with and I am satisfied with my experience. Thank you. More

Corey didn’t manage or facilitate our buying of a Kia Tim Keray did mange our experience and sale Tim provided information and expertly navigated our automotive needs. Excellent communications and me Tim Keray did mange our experience and sale Tim provided information and expertly navigated our automotive needs. Excellent communications and meet all expectations. More

We had my wife's Kia Soul in for a wheel bearing and also asked for an oil service to be done. they had the vehicle for a week, and when I went to pick it up after the bearing replacement, the oil change was asked for an oil service to be done. they had the vehicle for a week, and when I went to pick it up after the bearing replacement, the oil change was never addressed. My wife has several text messages with the service writer mentioning the oil change. when I was paying for the bearing I asked what can been done about the oil change and was told that nothing could be done, that I would have to reschedule. This was also said in a very non caring attitude. I made multiple attempts to call Mitch and was always told he was busy or not in. As a General Manager of a dealership myself. I know if this happened in my service dept I would be taking care of it to make the customer satisfied. This is not the first time we have had issues with the service dept. I spoke to them again today to try and get a oil change next week for before my wife goes to Orlando and was told first available isn't until the 26th. I will be making the drive across town to Stokes Kia from now on. More

Just purchased my 2nd Telluride from Charleston Kia. The service is phenomenal. Elijah made purchasing a car fun and easy! The service is phenomenal. Elijah made purchasing a car fun and easy! More

My experience was awesome. The service man went above and beyond to help me explained what was happening and was extremely kind The service man went above and beyond to help me explained what was happening and was extremely kind More

Took 3 hours to diagnose if the brakes were sticking per the recall letter which Kia sent us. We also requested the center consol/drink holder in rear be fixed but nothing was done. This is second time we r the recall letter which Kia sent us. We also requested the center consol/drink holder in rear be fixed but nothing was done. This is second time we requested it be repaired or replaced and again nothing was done. EG was super friendly and polite. More