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Kia City - Service Center

Bronx, NY

4.4
771 Reviews

771 Reviews of Kia City - Service Center

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August 13, 2024

Keith is the Best! !! I truly thank him for making sure im never disappointed. He is always on point. I LOVE KIA CARS ESPECIALLY MINES More

by cherisem.wright
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Keith
August 13, 2024

Excellent the way mike treated me love the hospitality very professional I would recommend the service More

by JAMMIEMITCHELL2015
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Pamela Gonzalez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Matthew Mayorga
5.0
This rating includes all reviews, with more weight given to recent reviews.
August 13, 2024

The dealer provided good service but over-estimated the service timeframe by a lot. Thank fully, I decided to wait until it was completed. The other issue was that I had to prompt them for checkout when I More

by PABONP
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dont recall names
August 13, 2024

The service I requested wasn’t clearly to me and I was charged a diagnostic fee for something that could have been identified by a qualified mechanic. Additionally I had requested a NYS inspection and was More

by hpd11
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Derrick from the service department was polite and professional. I believe he was relatively new and asked for assistance when he he needed it. But he was a pleasure to work with
August 13, 2024

Been going there for 3 years with no problems, good service and good customer service More

by H3C726
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matthew Mayorga
5.0
This rating includes all reviews, with more weight given to recent reviews.
Christian Acevedo
5.0
This rating includes all reviews, with more weight given to recent reviews.
August 10, 2024

Bronx kia is very professional, they kept me updated on all repairs and the time it would take and I appreciate the free car wash after the service More

by ctheworldtravel56
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
service department
August 09, 2024

Fast and efficient service, just a bit overpriced. Coffee machine is broken. No bottle water More

by ishny
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
None of the above
August 09, 2024

This dealership is the worst ever. Lack of communication, the workers are rude. Never go there again. They had my car for four days amd did nothing to it. No communication, one fema More

by Cushawnhrrs
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Julio Guina
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Aylsion, I think her name is. She works in the service department, blinde hair, young, thin build fake nice
August 09, 2024

Alex has been excellent with helping me diagnose the issue in my car. Alex’s service exceeded expectations. More

by businessman8994
Service Communication
Recommend Dealer
Yes
Employees Worked With
Only worked with Alex in service.
August 09, 2024

The most unprofessional auto dealership I have ever deal with. Purely scammers. I would never recommend them. More

by Edibertosaldana
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Not on the list
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