Kia City

On July, 28, 2023 I was encouraged to end my lease for a better deal however, I received a horrible deal. I was promised a higher credit score and the ability to trade in with higher value. However, I ga better deal however, I received a horrible deal. I was promised a higher credit score and the ability to trade in with higher value. However, I gained negative equity and a lower credit score. I was promised gap insurance which I do not have. Recently, on 12/23/2023 I went to Bronx Kia in hopes to trade in my car, I was offered to buy a car worth $19,000 for $32,000. Why are they preying on good people? I am displeased with the misrepresentation of Bronx Kia dealership. Bronx KIA deliberately conducted fraudulent behavior with deceptive advertisements, swindling sales practices and contract fraud. It is highly unethical for salespersons to lie to consumers for financial gain. It is unethical to not honor verbal agreements that were made with the sales person. Upon further review of my recent visit with Bronx Kia, I am displeased with the misrepresentation. They are the experts why swindle existing customers into an unfortunate deal. Nobody should be mistreated or misrepresented . Period. Straight robbery. They wouldn't sell this crappy deal to a family member. smh More

Good service the only thing is that people in the service desk have an attitude towards customer. They don’t ask about what you want and stuff like that. But the mechanic services is perfect. desk have an attitude towards customer. They don’t ask about what you want and stuff like that. But the mechanic services is perfect. More

Manager of dealership tries to get over- especially on females. Tried to charge me for a service/product that I did not receive. The staff was very courteous and helpful, but the owner is clearly concerne females. Tried to charge me for a service/product that I did not receive. The staff was very courteous and helpful, but the owner is clearly concerned with money/sales rather than service/customer experiences. More

Great service overall. Not a long wait time. Worked with us on purchase and lease price. Not a long wait time. Worked with us on purchase and lease price. More

Always comfortable when I visit this dealership, the staff is very nice and informative always a good experience staff is very nice and informative always a good experience More

They helped me a lot with the process and transaction and they were very courteous. they were very courteous. More

Las atenciones no son muy buenas en ese lugar me sentía cómo si estaba molestando cómo si estaba molestando More

Experience professional helpful knowledgeable understanding and attentive. Very understanding in all areas absolutely love this place understanding and attentive. Very understanding in all areas absolutely love this place More

They fix one thing and messed up something else so now I got to take a other day off got to take a other day off More

Was not told my interest rate until after loan closed and was double the rate advertised online, which had I been told the results of my credit report I should have qualified for. was double the rate advertised online, which had I been told the results of my credit report I should have qualified for. More