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Kia City

Bronx, NY

4.4
1,348 Reviews
Whether you are waiting for your vehicle to get serviced, picking up a part for your vehicle, or stopping by to check out a new vehicle for yourself, we offer a wide range of amenities to enhance your experience here! Come by, look around and check what we can offer you!
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3505 Conner St

Bronx, NY

10475

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Showing 1,348 reviews

June 02, 2021

Jerry Rizvi was very honest and helpful in making sure I selected a comfortable, affordable vehicle. His customer service was excellent and I would refer him to anyone interested in a Kia. More

by Jocelynn Marmolejos
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jerry Rizvi
5.0
This rating includes all reviews, with more weight given to recent reviews.
June 02, 2021

People are very friendly, however some process needs to be worked on. The wait time was a bit too long. The hospitality was very nice. More

by Mignapo
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Julio Guina
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Terry Michel, Jesenia Vargas
Jun 03, 2021 -

Kia City responded

Hi Mignapo, thanks for your feedback. While we apologize for your less than wonderful experience, we hope we can use this to improve in the future.

June 01, 2021

Jael was great although the financial advisor not great!!! He said one of my credit scores were locked and put me tier two but when I called the credit place (Experian) they said it wasn’t in lock an More

by alexandrascottbrown
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jael , Terry Michel
June 01, 2021

As usual, my visit to the service dept was outstanding. Everyone is always helpful and kind, even over the phone. Keep up the great work guys! More

by Tiffany
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Arias
May 31, 2021

From the moment I walked in the office, the staff were amazing from beginning to the end Thank you all Kia customer service staff excellent More

by sapcapdap
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bryan
May 30, 2021

I worked with Sully at Bronx Kia. She was always responsive in a timely manner. She was so polite and knowledgeable. Best of all she was trust worthy! She laid out all my expenses and fees and didn’ More

by vivaparoo2121
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sully
May 28, 2021

Felt like I sold the car to myself. After my purchase I was never told when is my 1st service appointment nor was I introduced to the service department. Still haven't heard from the salesman to see if I a More

by Thewizard20
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Sal Mayorga
3.0
This rating includes all reviews, with more weight given to recent reviews.
Benjamin DeLeon
1.0
This rating includes all reviews, with more weight given to recent reviews.
May 28, 2021 -

Kia City responded

Hi! Thank you for your feedback. We are going to address this as this is not reflective of how we treat our customers. But, it sounds like you were in the car business. Have you ever been? Just curious. Buying a new car should be a great experience so I'm really sorry. What can I do to remedy this for you? Please let me know, Sincerely, Criss Castle

May 28, 2021

Excellent customer service. Very knowledgeable about the service being provided. There is no long waiting time. If they say it going to take an hour, that's precisely the time it takes. Highly recommend Bro More

by Kenaniah90
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Arias
May 28, 2021

It’s conveniently located the shop was clean and professional . The service was fast and the customer service was good so far. This was my first time coming there. More

by ledzepnebbish
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Barry Brian , John Arias
May 28, 2021

I was given every I ask for, Mr K. Burnside was every helpful to me and my wife, buying from Bronx Kia was easy and service was outstandingI will come again for another car. More

by JOSSILAPON
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kareem Burnside
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : John Arias, Jimmy Sanchez
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