Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
Kia City
Bronx, NY
1,348 Reviews
Whether you are waiting for your vehicle to get serviced, picking up a part for your vehicle, or stopping by to check out a new vehicle for yourself, we offer a wide range of amenities to enhance your experience here! Come by, look around and check what we can offer you!
Read More
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 10:00 AM - 8:00 PM
Tuesday 10:00 AM - 8:00 PM
Wednesday 10:00 AM - 8:00 PM
Thursday 10:00 AM - 8:00 PM
Friday 10:00 AM - 7:00 PM
Saturday 9:00 AM - 7:00 PM
Sunday 11:00 AM - 5:00 PM
Service
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday 8:00 AM - 2:00 PM
Sunday Closed
Parts
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday 8:00 AM - 2:00 PM
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 1,348 reviews
July 31, 2021
They were very nice and courteous. the job got done well. Took a little longer than they initially stated but they made sure I knew it was going to be a little longer. Only thing I would suggest is hav well. Took a little longer than they initially stated but they made sure I knew it was going to be a little longer. Only thing I would suggest is having free coffee or water for people waiting. More
by martinezjr23
Verified CustomerEmployees Worked With
John Arias
July 31, 2021
Great service I always take my car here to maintain its great condition. John always gives great service and wonderful customer service. I know my car is great once I leave. great condition. John always gives great service and wonderful customer service. I know my car is great once I leave. More
by christopher.reid
Employees Worked With
John Arias
July 31, 2021
Jerry was very helpful to me. He was very very nice and helpful, he knew what was best for me, and what's affordable for me, I really appreciate his service I will definitely recommend him to other people helpful, he knew what was best for me, and what's affordable for me, I really appreciate his service I will definitely recommend him to other people More
by MONIQUEGRANT87
Employees Worked With
July 30, 2021
My sales rep, Joel Venutra was very good. The entire staff was very polite, professional and patient. The dealership was clean and comfortable. I would recommend Bronx Kia staff was very polite, professional and patient. The dealership was clean and comfortable. I would recommend Bronx Kia More
by WILK_MATT
Employees Worked With
July 29, 2021
John and the crew, from the time I brought my car in the first time have worked in such a professional way. They were also very courteous in their dealing with me. I am very glad Bronx KIA is available first time have worked in such a professional way. They were also very courteous in their dealing with me. I am very glad Bronx KIA is available to me. More
by rodneybbrn
Employees Worked With
Driver who took me home and picked me up twice. Sorry cannot remeber his name., John Arias
July 29, 2021
Jerry made the car leasing process so easy and helped me understand everything! He went above and beyond being so honest and straightforward. I could not have asked for a better experience! understand everything! He went above and beyond being so honest and straightforward. I could not have asked for a better experience! More
by Carly
July 28, 2021
Wish there was incentive for trading in your car to get a new Kia. I had to pay taxes, dmv, dealership price?? And taxes. The least they could of gave me was free maintenance for 2-3 years. new Kia. I had to pay taxes, dmv, dealership price?? And taxes. The least they could of gave me was free maintenance for 2-3 years. More
by Cindy
Employees Worked With
Terry Michel, Leon Garcia
July 27, 2021
Sad to say the aftermath of this purchase has been completely unsatisfying. About a week after this purchase, I reviewed my documents and decided I wanted to cancel out the warranties- as it wasn't ne completely unsatisfying. About a week after this purchase, I reviewed my documents and decided I wanted to cancel out the warranties- as it wasn't necessary for me. Plus the amount of the warranties negated my initial down payment of $5000. I reached out to Yessenia and Jimmy both to have this removed. Per Yessenia, after the sale is completed, she has nothing more to do with it. Per Jimmy, it take 3 months to remove... insane!!! According to the bank, it can take MAYBE up to 7 business days at max. Once I informed Jimmy of what the bank explained, he explained the process on his end and promised to get the corrections sent over to the bank immediately. 2 months later, it still isn't done and I'm still paying interest on this additional $5,500. At this point, Jimmy nor anyone from this location is returning my phone calls or responding to my messages. I will definitely not be a returning customer nor referring anyone due to their lack of customer service. More
by mercedes hopkins
Employees Worked With
Jimmy Sanchez, Jesenia Vargas
