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Kia Cerritos

Cerritos, CA

4.7
1,149 Reviews

18201 Studebaker Rd

Cerritos, CA

90703

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Showing 1,149 reviews

July 03, 2024

Great Service. Provided a rental car while my Stinger was being serviced for a recall. Great communication More

by clendvai
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Charles Kroon, Shawn Lebs
Jul 29, 2024 -

Kia Cerritos responded

We are glad you had a 5-star experience at Kia Cerritos. We appreciate you taking the time to leave a review and look forward to serving you again in the future.

July 02, 2024

Victor is an awesome tech. Great communication and extremely helpful. I am always happy and grateful for the professional service and support. More

by Michele
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Victor, Shawn Lebs
June 25, 2024

Jose Valencia, service advisor was great from time time I arrived. He very efficient and with a very nice smile. He is an asset to you company!!! More

by msaucedof
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Shawn Lebs
Jun 25, 2024 -

Kia Cerritos responded

We are glad you had a great experience at Kia Cerritos with Jose! We appreciate your business and taking the time to leave us a review

June 24, 2024

100% satisfied always a great experience, this time around I was thinking only oil change but ended up needing more to be done on my car my rep was so detailed and very helpful that reminded me why I d More

by avalos_ale69
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jose
Jun 24, 2024 -

Kia Cerritos responded

We are glad you had a great experience at Kia Cerritos! We appreciate your business and taking the time to leave us a review.

June 21, 2024

Quick and attentive service. Clean facility. I was kept in the loop as the service progressed. More

by markshahn
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Victor Chin, Shawn Lebs
Jun 24, 2024 -

Kia Cerritos responded

We are glad you had a great experience at Kia Cerritos! We appreciate your business and taking the time to leave us a review.

June 19, 2024

Service was great. Car was in and out quickly.. only thing too many recalls. Thanj More

by judy6826
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Shawn Lebs
Jun 24, 2024 -

Kia Cerritos responded

We are glad you had a great experience at Kia Cerritos! We appreciate your business and apologize for the recalls.

June 18, 2024

Marilynn went above and beyond in assisting me with my first service. She provided excellent customer service. I couldn’t be happier with her excellent service. More

by Debbie L
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Marilynn Albarran
Jun 24, 2024 -

Kia Cerritos responded

We will be sure to let Marilynn know! We appreciate your business and taking the time to leave us a review.

June 17, 2024

Estela my sales person was very sweet, professional, knowledgable, patient and helpful. I loved her. More

by yotzbarillas
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Shawn Lebs
Jun 24, 2024 -

Kia Cerritos responded

We will be sure to let Estela know! We appreciate your business and taking the time to leave us a review.

June 13, 2024

My service was done efficiently and on time as projected. Other services that that had become necessary since the original recall that I came in for were also completed efficiently. I always appreciate the More

by dpestolesi
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Shawn Lebs
Jun 24, 2024 -

Kia Cerritos responded

We are glad you had a great experience at Kia Cerritos! We appreciate your business and taking the time to leave us a review.

June 11, 2024

I’m happy to have KIA as my dealer because they always have a hand to help. I absolutely trust them and they always treat me as part of the KIA family, thanks a lot especially to Marilynn, she is a great More

by sinaloa08
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Shawn Lebs
Jun 24, 2024 -

Kia Cerritos responded

We will be sure to let Marilynn know! We appreciate your business and taking the time to leave us a review.

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