
Kia Cerritos
Cerritos, CA
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a good buy I LOOK AROUND BEFORE I CAME TO KIA OF CERRITOS 1ST AT THE DIFFERENT TYOE OF SUV THEN AT THE PRICES. I'M ON A FIX INCOME AND PRICE IS VERY IMPORTANCE. I LOOK AROUND BEFORE I CAME TO KIA OF CERRITOS 1ST AT THE DIFFERENT TYOE OF SUV THEN AT THE PRICES. I'M ON A FIX INCOME AND PRICE IS VERY IMPORTANCE. I TALK TO SALEMAN STEVE ABOUT THIS AND HE WORK WITH ME TO GET A KIA SOUL I COULD LIVE WITH. JIM B More
I believe that I got the car I wanted for the right price. The salespersons were so professionals and courteous. They spent the time responding my inquiries and I felt fully satisfied dealing with them.Paola w The salespersons were so professionals and courteous. They spent the time responding my inquiries and I felt fully satisfied dealing with them.Paola was super friendly with all of us. More
I’ve been getting my car serviced at the KIA of Cerritos ever since I bought my car there Everyone in the service department is very friendly- polite - knowledgeable and easy to talk to - The service depar ever since I bought my car there Everyone in the service department is very friendly- polite - knowledgeable and easy to talk to - The service department is quick to get you in and out of there so you can get on with your day More
Frankie he is a person friendly and approachable and communicative, conversational. I feel will trust him and willing to deal with him. I was very impressed with the entire transaction process. Nice communicative, conversational. I feel will trust him and willing to deal with him. I was very impressed with the entire transaction process. Nice person and environment and nice car. I enjoy my new car now. More
I've visited this service location a few times already and my best customer service I've received is from Victor Chin. I advised him I had very limited time due to another appt right after so I couldn't a and my best customer service I've received is from Victor Chin. I advised him I had very limited time due to another appt right after so I couldn't afford to lose time. He made sure I was aware of the status of my car at all times. Even when I took the shuttle to mall to have bfast. He texted the status. Awesome. Thank you for your help! More
I only went to look at the used cars and I went home with a 2020 Kia Sportage, and my salesman gave me some great info on how to get rid of my old car. I’m glad that I stopped while I was passing by. a 2020 Kia Sportage, and my salesman gave me some great info on how to get rid of my old car. I’m glad that I stopped while I was passing by. More
Very Helpful and Comfortable Service Yanira was very helpful and patient with me, she wasn't pushy like my other experiences. Went out of her way to help me get the car I wanted. Yanira i Yanira was very helpful and patient with me, she wasn't pushy like my other experiences. Went out of her way to help me get the car I wanted. Yanira is very personable she made feel at ease. Thanks to her I got my new car. More
Amazing Service & Amazing Service Advisor Victor Chin I always ask to work with Victor Chin. He greets me immediately and always makes sure I am informed of what is going on. He exemplifies the quality I always ask to work with Victor Chin. He greets me immediately and always makes sure I am informed of what is going on. He exemplifies the quality service of this dealership. More
Great service from Jose Valencia in service center I initially dropped in thinking I just needed air in my tires during my first visit. After inspection, Jose and service team found nails in my 2 right I initially dropped in thinking I just needed air in my tires during my first visit. After inspection, Jose and service team found nails in my 2 right tires, alignment needed and he informed me that the steering coupler needs diagnosed which he said is likely covered under the warranty. After my tires got fixed that day I scheduled a follow up appointment to do the diagnostic for the steering wheel coupler and alignment. Jose kindly assisted me with the transaction again and all was fixed plus gave me a discounted for having alignment serviced at this Kia center. I appreciated the thorough checking of my vehicle and kind customer service. More
Went to Kia of Cerritos to look at the new 2020 Telluride SUV, this vehicle was my first choice after reviewing the great reviews from the experts from the internet. I was met by Cindy Botello who was very k SUV, this vehicle was my first choice after reviewing the great reviews from the experts from the internet. I was met by Cindy Botello who was very knowledgeable on the performance and features of Telluride and gave me a lot of insight on making decision in acquiring this vehicle. Cindy Botello was also great and personable assisting me through the process in purchasing of my new vehicle. Very happy with Kia of Cerritos!! Thank you Cindy! More