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Kia Cerritos

Cerritos, CA

Overview
Reviews
4.8
1,144 Reviews
Call Dealership (562) 860-2424
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18201 Studebaker Rd

Cerritos, CA

90703

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Showing 1,144 reviews

July 08, 2024

Victor was very helpful and explained everything that needed done and was very nice and pleasant. More

by Inger
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Victor , Shawn Lebs
Report | Print
July 08, 2024

Aldo does a very good job to get my car serviced promptly and efficiently. He does well at getting me good appointments. More

by Pdcmaria
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Aldo, Shawn Lebs
Report | Print
July 06, 2024

Mr Valencia Service Adviser is awesome he knows what you need does not upsell Perfect !!!! More

by Franciscopalencia54
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mr Valencia, Shawn Lebs
Report | Print
July 06, 2024

Excellent service and the staff are always ready to take care of your service needs More

by Irondog1022
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jose Valencia
Report | Print
Jul 29, 2024 -

Kia Cerritos responded

We are glad you had a 5-star experience at Kia Cerritos. We appreciate you taking the time to leave a review and look forward to serving you again in the future.

July 05, 2024

The service department personnel are very helpful and very focus on need's that your vehicle may need, specially Pete Kelly More

by Roberto Arredondo
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Peter Kelly , Shawn Lebs
Report | Print
July 03, 2024

Great Service. Provided a rental car while my Stinger was being serviced for a recall. Great communication More

by clendvai
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Charles Kroon, Shawn Lebs
Report | Print
Jul 29, 2024 -

Kia Cerritos responded

We are glad you had a 5-star experience at Kia Cerritos. We appreciate you taking the time to leave a review and look forward to serving you again in the future.

July 02, 2024

Victor is an awesome tech. Great communication and extremely helpful. I am always happy and grateful for the professional service and support. More

by Michele
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Victor, Shawn Lebs
Report | Print
June 25, 2024

Jose Valencia, service advisor was great from time time I arrived. He very efficient and with a very nice smile. He is an asset to you company!!! More

by msaucedof
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Shawn Lebs
Report | Print
Jun 25, 2024 -

Kia Cerritos responded

We are glad you had a great experience at Kia Cerritos with Jose! We appreciate your business and taking the time to leave us a review

June 24, 2024

100% satisfied always a great experience, this time around I was thinking only oil change but ended up needing more to be done on my car my rep was so detailed and very helpful that reminded me why I d More

by avalos_ale69
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jose
Report | Print
Jun 24, 2024 -

Kia Cerritos responded

We are glad you had a great experience at Kia Cerritos! We appreciate your business and taking the time to leave us a review.

June 21, 2024

Quick and attentive service. Clean facility. I was kept in the loop as the service progressed. More

by markshahn
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Victor Chin, Shawn Lebs
Report | Print
Jun 24, 2024 -

Kia Cerritos responded

We are glad you had a great experience at Kia Cerritos! We appreciate your business and taking the time to leave us a review.

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