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Kia Cerritos

Cerritos, CA

4.7
1,149 Reviews

18201 Studebaker Rd

Cerritos, CA

90703

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Showing 1,149 reviews

August 02, 2024

I was happy with the service I received in my last visit. My Service Advisor is Always very helpful. I will return back for my next service. I only ask that you please Lower your Fees for changing the oil. T More

by brinnie13
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Victor Chen, Shawn Lebs
August 01, 2024

Treated well. Given an hour and a half to service my Kia. Service took a little over one hour. More

by dietz.la
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Shawn Lebs
August 01, 2024

Andres González was Extremely Helpful took his time to explain everything to get my Optima up to date.Thank You More

by Optima1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Shawn Lebs
July 29, 2024

Jonathan helped me purchase a 2024 niro hybrid ex. He was very professional and did not pressure me into anything. Thank you. More

by sam
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jonathan
July 26, 2024

Excellent, friendly, clean, fast, easy, nice, people, no pressure, patience, helpful, good , service, recommended, positive More

by Martin
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Angie Ortiz, Shawn Lebs
Jul 29, 2024 -

Kia Cerritos responded

We are glad you had a 5-star experience at Kia Cerritos. We appreciate you taking the time to leave a review and look forward to serving you again in the future.

July 23, 2024

They were nice told me things I should get fix and the work was done in a good time. More

by Labountyrichard
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Shawn Lebs
July 21, 2024

Great customer service and I really appreciate what they did for me and my future. Thank you guys so much More

by Aaronperez2014
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Shawn Lebs
Jul 29, 2024 -

Kia Cerritos responded

We are glad you had a 5-star experience at Kia Cerritos. We appreciate you taking the time to leave a review and look forward to serving you again in the future.

July 19, 2024

Service people were friendly polite and courteous BUT it took 13 days to get my car back. Many excuses but way too long for results. More

by Gregg5iron
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jose V
July 17, 2024

This place is very helpful when you need a car or service and would recommend this place any day. More

by A.donohue5634
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Angie Ortiz, Shawn Lebs
Jul 29, 2024 -

Kia Cerritos responded

We are glad you had a 5-star experience at Kia Cerritos. We appreciate you taking the time to leave a review and look forward to serving you again in the future.

July 16, 2024

The best thing that is the agent chauna She is really nice helper person Meet peoples smiling try to explain everything clearly Thank you so much chauna More

by alber toma
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Shauna, Shawn Lebs
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