
Kia Cerritos
Cerritos, CA
Filter Reviews by Keyword
By Type
Showing 1,148 reviews
My associate was amazing when we got there and described the issue he knew exactly what we needed. Gave us the costs and we were out of there quickly. Service was done overnight and my car is now running the issue he knew exactly what we needed. Gave us the costs and we were out of there quickly. Service was done overnight and my car is now running amazingly. More
I’m never disappointed by Kia of Cerritos. When my advisor tells me an issue was found during regular service and recommends we address it, my first question is always “will it be done today?” When my advisor tells me an issue was found during regular service and recommends we address it, my first question is always “will it be done today?” Unlike many dealerships or repair shops I’ve visited, Kia of Cerritos has never failed to keep to a quoted timetable. Last night was no exception, I was the last person to get my car back and the lot was being locked up while drove away, but the service department kept their word and had me out on the road by closing. Thanks Pete! More
Just purchased a K4EX and the process was surprisingly painless! Much better than what I have encountered with other dealerships I have dealt with. painless! Much better than what I have encountered with other dealerships I have dealt with. More
I had an exceptional service, my service associate handled my concerns in an urgent manner and had me home in an hour after service was initiated. handled my concerns in an urgent manner and had me home in an hour after service was initiated. More
Aldo Gallegos, Eddie Chavez Shawn Lebs, Shawna Way, excellent service & all service department at Kia of Cerritos. I share on my social media, I have referrals as well right now. excellent service & all service department at Kia of Cerritos. I share on my social media, I have referrals as well right now. More
Sales team here is great. We have leased a total of three vehicles with them and have recommended two other family members as well. Johnathon Zepeda helped reached out to us o We have leased a total of three vehicles with them and have recommended two other family members as well. Johnathon Zepeda helped reached out to us on our previous pease which we were considering swapping out for the bigger SUV and we went in on Saturday. The process was smooth and fast and everything seemed to work in our favor without much haggling. We will continue to lease from Kia of Cerritos.! Thank to them for all the support. More
I’ve had my Kia SORENTO SUV for six years and Travis has always assisted me. He is the best, he’s so professional. He makes sure I get the best of service. The waiting area and bathroom are always nice and always assisted me. He is the best, he’s so professional. He makes sure I get the best of service. The waiting area and bathroom are always nice and clean. I love coming to Kia of Cerritos. More
My service rep, Victor, was very helpful. I really like how he gave me details of what need to be done to my telluride, the estimated time of the service will be done. He is very kind and pro I really like how he gave me details of what need to be done to my telluride, the estimated time of the service will be done. He is very kind and profesional. I always come back to find him everytime my car is dued for service. More
Took my car for its scheduled service and got seen almost immediately. They told me car would be ready in an hour and a half. It was ready in about 1 hour. Quick courteous and professional service is what yo immediately. They told me car would be ready in an hour and a half. It was ready in about 1 hour. Quick courteous and professional service is what you’ll receive at Kia of Cerritos. Seriously. Great staff. More