
Kia Cerritos
Cerritos, CA
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I really like the service employees, they are always helpful, courteous, friendly. My only complaint is that every time I'm there they underquote the time to complete the service. However, I don't fee helpful, courteous, friendly. My only complaint is that every time I'm there they underquote the time to complete the service. However, I don't feel that's their fault, I feel that the dealership overbooks customers and then the technicians are doing their best to complete way too many services. I was quoted 3 hours to change me oil and install new tires, instead it took 6 hours. Again, I don't believe it's the fault of the service people... they are always great. More
Got a great deal on a new Telluride. Anthony and Ross were knowledgeable and easy to deal with. Paperwork was processed lightening fast. Quick and easy experience. Anthony and Ross were knowledgeable and easy to deal with. Paperwork was processed lightening fast. Quick and easy experience. More
Amazing service. Very quick and efficient, workers there are super nice and accommodating. Aldo was super kind and provided me with a smooth service experience! The w Very quick and efficient, workers there are super nice and accommodating. Aldo was super kind and provided me with a smooth service experience! The waiting room is spacious with lots of drink options if you’re like me and forgot to eat before your appointment 😂 More
I always schedule my services with Albert, he takes such good care of me and always recommends the proper services when I need them. I would never take my car anywhere else. good care of me and always recommends the proper services when I need them. I would never take my car anywhere else. More
Mario was great. He helped me and on picking a telluride that was right for me. He was also very knowledgeable about the KIA cars, which was a huge plus. My experienc He helped me and on picking a telluride that was right for me. He was also very knowledgeable about the KIA cars, which was a huge plus. My experience was great, and I would tell everyone interested in buying a KIA to talk to Mario. More