Kia Cerritos

Eddie was very helpful and walked me through the process as we needed to turn in service records in order for the warranty work to be completed without charge. While it took awhile, the work was completed as we needed to turn in service records in order for the warranty work to be completed without charge. While it took awhile, the work was completed and the car was washed and ready for pick up. More

Worst Experience of my life. Terrible customer service. Will NEVER be back. Sales manager are hostile, disrespectful and will try to get over on you. Keep your eyes and ears Terrible customer service. Will NEVER be back. Sales manager are hostile, disrespectful and will try to get over on you. Keep your eyes and ears open and do your research. Service department lost my keys to my car and service rep left without my car being processed for payment. Cashier was disrespectful when I asked for my vehicle and was told I don’t know what to do for you. Terrible terrible terrible experience. I can not believe I was treated this way especially when I am a loyal customer. 10+ years with Kia. Disappointed to the extreme. More

Always helpful. Never disappointed with the outcome. I appreciate the courtesy of helping with my limited time Never disappointed with the outcome. I appreciate the courtesy of helping with my limited time More

Gabriel Orozco was very helpful with the purchase of my vehicle. Mike Lumia, the finance manager was also very help. It's been a little over a week from my purchase and so far I'm very happy with my Sporta vehicle. Mike Lumia, the finance manager was also very help. It's been a little over a week from my purchase and so far I'm very happy with my Sportage More

The spokesperson was nice and helpful. I would recommend any one to reach out to him if your looking for a vehicle. I would recommend any one to reach out to him if your looking for a vehicle. More

Jesus made my purchase easy and a success. I emailed him to inquire about the vehicle. He made sure that the vehicle was ready and available when I came for my appointment. He was easy going I emailed him to inquire about the vehicle. He made sure that the vehicle was ready and available when I came for my appointment. He was easy going, showed me additional cars and was very kind to my three kids. The kids enjoyed the car buying experience because they felt like Jesus cared. He made sure they had paper for drawings, chips and water for the hot day. Jesus treated my family great and it really made the car buying experience a great experience, which doesn't happen everyday. I appreciated Jesus's offer to drive my vehicle back to Corona. He was punctual and took the additional time to help me learn more about the vehicles accessories and features. This extra customer service really meant alot to me because it had been 6yrs since I bought a vehicle and technology changes were new to me. I am very thankful for this car buying experience and the great value I have received. I am excited about my Sorento and the value given the inflated economy we are in. More

Very good service. Eddie was able to diagnosis my car issue very quickly and had excellent communication. Appreciated the updates. Eddie was able to diagnosis my car issue very quickly and had excellent communication. Appreciated the updates. More