
Kia Cerritos
Cerritos, CA
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Not a great experience. Wasn’t explained the different trims properly. Took forever to do financing then took forever to wait for the car to be washed. Wasn’t explained anyt Wasn’t explained the different trims properly. Took forever to do financing then took forever to wait for the car to be washed. Wasn’t explained anything on the car, no tips or ticks or what things do. People weren’t super friendly & felt treated more just like another number coming in to make a sale. Came here because of the top reviews & did not experience that at all. More
Dropping it off was excellent I didn’t get the guys name that helped me at the front desk but he was awesome picking it up you need to work on that shouldn’t have to wait so long to get your vehicle and tha that helped me at the front desk but he was awesome picking it up you need to work on that shouldn’t have to wait so long to get your vehicle and that’s not the first time that happened More
Shauna was an excellent advisor and kept us advised of the progress every step of the way. All of our concerns were addressed in a courteous and professional manner. The car was returned to us cleaner tha the progress every step of the way. All of our concerns were addressed in a courteous and professional manner. The car was returned to us cleaner than when we dropped it off. We highly recommend Shauna Way to help you with your service repairs. More
The service technician Nick Nyguen was exceptional. Extremely professional and courteous. Well mannered young man. I have delt with him in the past. Extremely professional and courteous. Well mannered young man. I have delt with him in the past. More