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Kia Cerritos

Cerritos, CA

4.8
1,122 Reviews

18201 Studebaker Rd

Cerritos, CA

90703

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Showing 1,122 reviews

October 01, 2024

I’ve had my Kia SORENTO SUV for six years and Travis has always assisted me. He is the best, he’s so professional. He makes sure I get the best of service. The waiting area and bathroom are always nice and More

by maryhpage
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Travis
September 30, 2024

My service rep, Victor, was very helpful. I really like how he gave me details of what need to be done to my telluride, the estimated time of the service will be done. He is very kind and pro More

by Nov
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Victor Chin. Service dept.
September 30, 2024

Michael Tatum was knowledgeable and friendly. Michael told my wife and I what needed to be done. He is a good asset to the KIA family. More

by MDC
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael Tatum, Shawn Lebs
September 27, 2024

Took my car for its scheduled service and got seen almost immediately. They told me car would be ready in an hour and a half. It was ready in about 1 hour. Quick courteous and professional service is what yo More

by lydiaocana
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
I don’t remember his name
September 25, 2024

Eddie was my service representative today and I found him to be very knowledgeable and friendly. I was in and out in 2 hours. Everyone there is very friendly. Highly recommend! More

by noele68
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Shawn Lebs
September 24, 2024

Charlie is a good person to work with very knowledgeable and recommend but not force you. Also ask if I wanted a free car wash not many will ask that. I recommend Charlie when you get your service. More

by jayC
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Charlie
September 23, 2024

I took my EV6 for a broken windshield wiper fluid dispenser. I called Travis and he immediately got me an appointment. He diagnosed and had the issue fixed within 2 hours. I could not be happier!! He More

by Mark M
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Travis
September 20, 2024

Excellent customer service. KIA got us in right away. Great communication with the teams. Thank you KIA More

by Susan Bauerle
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Shawn Lebs
September 19, 2024

Charlie K. Was very pleasant to work with due to his professionalism, knowledge, and cs More

by Bingromero00
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Charlie K, Shawn Lebs
September 09, 2024

It's a hit or miss when it comes to quick and friendly service. However, my last two times I've came for an oil change it was quick and easy. Unfortunately, Will is no longer there but Pete helped me. He More

by Bri.rodriguez94
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Pete