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Kia Cerritos

Cerritos, CA

4.8
1,126 Reviews

18201 Studebaker Rd

Cerritos, CA

90703

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Showing 1,126 reviews

October 22, 2024

I’m never disappointed by Kia of Cerritos. When my advisor tells me an issue was found during regular service and recommends we address it, my first question is always “will it be done today?” More

by SwampTheng
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Pete K. , Shawn Lebs
October 22, 2024

Just purchased a K4EX and the process was surprisingly painless! Much better than what I have encountered with other dealerships I have dealt with. More

by Lvollmar
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Sales Team and Finance Team
October 19, 2024

Aldo Gallegos, Eddie Chavez Shawn Lebs, Shawna Way, excellent service & all service department at Kia of Cerritos. I share on my social media, I have referrals as well right now. More

by Pat M
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Aldo Gallegos, Eddie Chavez, Shawna Way, Shawn Lebs, Kelsie Fernandez
October 07, 2024

Sales team here is great. We have leased a total of three vehicles with them and have recommended two other family members as well. Johnathon Zepeda helped reached out to us o More

by Mcornejo1019
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Johnathon Zepeda
October 01, 2024

I’ve had my Kia SORENTO SUV for six years and Travis has always assisted me. He is the best, he’s so professional. He makes sure I get the best of service. The waiting area and bathroom are always nice and More

by maryhpage
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Travis
September 30, 2024

My service rep, Victor, was very helpful. I really like how he gave me details of what need to be done to my telluride, the estimated time of the service will be done. He is very kind and pro More

by Nov
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Victor Chin. Service dept.
September 30, 2024

Michael Tatum was knowledgeable and friendly. Michael told my wife and I what needed to be done. He is a good asset to the KIA family. More

by MDC
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael Tatum, Shawn Lebs
September 27, 2024

Took my car for its scheduled service and got seen almost immediately. They told me car would be ready in an hour and a half. It was ready in about 1 hour. Quick courteous and professional service is what yo More

by lydiaocana
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
I don’t remember his name
September 25, 2024

Eddie was my service representative today and I found him to be very knowledgeable and friendly. I was in and out in 2 hours. Everyone there is very friendly. Highly recommend! More

by noele68
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Shawn Lebs
September 24, 2024

Charlie is a good person to work with very knowledgeable and recommend but not force you. Also ask if I wanted a free car wash not many will ask that. I recommend Charlie when you get your service. More

by jayC
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Charlie