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Kia Cerritos

Cerritos, CA

4.8
1,144 Reviews

18201 Studebaker Rd

Cerritos, CA

90703

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Showing 1,144 reviews

January 29, 2024

Will and Ross were were friendly and weren't pushy. I had a pleasant experience overall. More

by fcortez1
Recommend Dealer
Yes
Employees Worked With
Shawn Lebs
Mar 27, 2024 -

Kia Cerritos responded

We are so happy that you enjoyed your experience with us! We really appreciate your business and look forward to serving you again in the future!

January 26, 2024

Danny was very friendly and helpful and was not pushy about selling a car to me. More

by Axk7294
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Danny, Shawn Lebs
Jan 26, 2024 -

Kia Cerritos responded

Thank you for the great review. Shawn

January 26, 2024

Great crew! !! Absolutely no complaints, very friendly andprofessional. They are wonderful!! On a rating scale of 1 to 10. They are a 12!! More

by mags.tom
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Shawn Lebs
Jan 26, 2024 -

Kia Cerritos responded

sweet review !! Thank you Shawn Lebs

January 23, 2024

Good customer service. Over all the service department is ok. Received my car back in a timely manner. More

by Mpmichelle84
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kelly in service
Jan 23, 2024 -

Kia Cerritos responded

Thank you for the great review !!!! Shawn

January 21, 2024

Great experience the complimentary wash and detail was nice. Will definitely get my service there again More

by djneish
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Shawn Lebs
Jan 22, 2024 -

Kia Cerritos responded

DJNEISH, Thank you for the great review. Shawn Lebs

January 18, 2024

Shauna was very professional and the check in process was smooth and easy . This was my first service for my new Kia K5 and would recommend anyone to bring their Kias for service at Kia of Cerritos. She went More

by baseballd25
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Shawn Lebs
Jan 22, 2024 -

Kia Cerritos responded

Thank you for the review !! Shawn

January 16, 2024

My service representative help find solutions, and help me understand my warranty, and how it applied to the current situation More

by Ec
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
I did not work with the sales department
January 13, 2024

Horrible service, no communication, everything is honky dory when your trying to buy a car but make sure you dont need anything later on cause they will not give you the time of day, I purchased a Kia spor More

by importnone
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
manager
Jan 16, 2024 -

Kia Cerritos responded

Hello, I am sorry for the lack of communication on our part. Please feel free to reach out to me and I will help you. Thank you Shawn Lebs slebs@kiacerritos.com 562-468-4237

January 13, 2024

Shauna helped me so much. I am going through a difficult time and she helped me tremendously with kindness and concern. Thank you all in the service dept for you r kind and ef More

by cargallagher
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Shauna, Mark Near
January 11, 2024

Isaiah was Fantastic! He was quite informative and answered all my questions! A great experience! More

by damunoz65
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Isaiah , Mark Near
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