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Kia Cerritos

Cerritos, CA

Overview
Reviews
4.8
1,144 Reviews
Call Dealership (562) 860-2424
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18201 Studebaker Rd

Cerritos, CA

90703

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Showing 1,144 reviews

March 17, 2024

My advisor Victor & staff always helpful in getting my service completed in a timely manner. Been going there for 12 years More

by dlsola
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Victor , Shawn Lebs
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Mar 17, 2024 -

Kia Cerritos responded

Sweet review THANK YOU!!! Shawn

March 16, 2024

Assigned tech Nicolas was helpful & friendly to us. He is straightforward as he inows & understands what we need for our vehicle to go thru. We got there & leave the place with the car just right time More

by Saint Benson@TV
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nicholas
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Mar 16, 2024 -

Kia Cerritos responded

Thank you for the great review !! Shawn

March 15, 2024

Addressed all my needs easy to work with and service was outstanding Shawn lebs is an excellent manager and Jose is an excellent service tech. Will recommend this dealer to anyone with a Kia. More

by Kennethmurphy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jose , Shawn Lebs
Report | Print
March 14, 2024

Good people good service. . I like it because it was fast service. People are very friendly More

by Josefinavillalaz
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Shawn Lebs
Report | Print
Mar 26, 2024 -

Kia Cerritos responded

We are so happy that you enjoyed your experience with us! We really appreciate your business and look forward to serving you again in the future!

March 14, 2024

Service department was okay no answer on phone calls . And no update on vehicle being serviced. I know its busy but that is just not good customer service More

by dblue60@earthlink
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Andres
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March 14, 2024

Very easy quick and got me an amazing deal. Would definitely recommend all go buy or lease from here. More

by ashley_lord
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Shawn Lebs
Report | Print
March 13, 2024

The customer service is excellent however it is a little pricey but I leave knowing that u want have any issues. More

by tonienclade
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Shawn Lebs
Report | Print
Mar 26, 2024 -

Kia Cerritos responded

We are so happy that you enjoyed your experience with us! We really appreciate your business and look forward to serving you again in the future!

March 13, 2024

Awesome experience! They listened to what I was looking for and what I wanted to spend. Hazel is amazing! More

by Keri
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Hazel
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March 12, 2024

My service advisor was Pete Kelly who provided excellent, friendly and efficient service! I drive one hour from home to get service at KIA of Cerritos because of their people and their service. More

by wsalvador
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Pete Kelly
Report | Print
March 12, 2024

Great assistance and help! I was given great options on the parts and service I needed for my vehicle. More

by Garibay1218
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Will
Report | Print
Mar 12, 2024 -

Kia Cerritos responded

Thank you for the great review !!! Shawn

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