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Kia Cerritos
Cerritos, CA
1,144 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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Showing 1,144 reviews
March 31, 2024
Great costumer service. Friendly and knowledgeable service advisor. Dealership provided a one way Lyft ride home. Pickup of vehicle was quick and easy. Friendly and knowledgeable service advisor. Dealership provided a one way Lyft ride home. Pickup of vehicle was quick and easy. More
by Georgeblanco56
Employees Worked With
Shawn Lebs
March 29, 2024
Went in to get my car serviced and left with a 2024 Telluride. Angie was such a pleasure to work with. She was professional and very knowledgeable about all the Kia models. She made me feel very comfor Telluride. Angie was such a pleasure to work with. She was professional and very knowledgeable about all the Kia models. She made me feel very comfortable, listened to my needs, and she delivered exactly what I wanted. THANK YOU Kia of Cerritos! More
by anasal74
Employees Worked With
Angie Ortiz, Shawn Lebs
March 28, 2024
Appointment was honored by Salesperson Hazel. She got us in and out within 3 hours after rounding up inventory and test drives. Quick information and negotiation. The Kia Soul GT was our pick a She got us in and out within 3 hours after rounding up inventory and test drives. Quick information and negotiation. The Kia Soul GT was our pick and we are quite happy. The sales manager James was no xx straight forward and professional. We highly recommend this dealership as it is well staffed and has deep inventory to choose from. More
by John B
Employees Worked With
Sales Department James, Hazel.
March 28, 2024
Went in for a recall service, Randall was awesome. Also had me take the free first service to save an extra run to the service center. He explained the amenities of the service center, also was friend Also had me take the free first service to save an extra run to the service center. He explained the amenities of the service center, also was friendly and communicative. More
by Siva
Employees Worked With
Randall
March 26, 2024
The service department is excellent and timely. Professional and polite, knowledgeable and helpful. All of which are hard to find in the world today. Randy worked with me and deserves 5 stars. Professional and polite, knowledgeable and helpful. All of which are hard to find in the world today. Randy worked with me and deserves 5 stars. Thank you for your help. More
by cgierman7
Employees Worked With
Randy
March 25, 2024
I had the pleasure of working with William, he was great! He came straight to my car to see what I needed. He took care of me right then and there! I really appreciated his kindness and support. Thank you He came straight to my car to see what I needed. He took care of me right then and there! I really appreciated his kindness and support. Thank you again Kelley Stratton More
by Kelley
Employees Worked With
William, Shawn Lebs
March 17, 2024
Would have given a five star but…. the mechanic who worked on my car left a heavy socket in the engine compartment which rattled around the next day, giving my wife a scare. It also h the mechanic who worked on my car left a heavy socket in the engine compartment which rattled around the next day, giving my wife a scare. It also had a sheared bolt jammed in it. We’re hoping it wasn’t from something from our car. More
by Berta
Employees Worked With
Unknown
