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Kia Cerritos
Cerritos, CA
1,151 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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April 29, 2024
Great service every time I bring my car in. Victor is great! He is always so helpful and efficient, I couldn't ask for a better service advisor!! Victor is great! He is always so helpful and efficient, I couldn't ask for a better service advisor!! More
by Sherrihann
Employees Worked With
Victor
April 26, 2024
Marilyn was great, she was very attentive and she explained the process of our service. She was professional and kept us informed the whole time. I would highly recommend Marilynn to my friends. explained the process of our service. She was professional and kept us informed the whole time. I would highly recommend Marilynn to my friends. More
by Miguel
Employees Worked With
Marilynn
April 24, 2024
The service department is well organized and easy to schedule an appointment online. Dropping off the vehicle is easy as well. Service is prompt, professional and fairly priced. I have been going to the schedule an appointment online. Dropping off the vehicle is easy as well. Service is prompt, professional and fairly priced. I have been going to the KIA Cerritos location for over 12 years now, bought 2 new vehicles and always had everything serviced there. Travis is very knowledgeable, professional and easy to work with. Much respect to the entire KIA Cerritos crew. I look forward to purchasing my third vehicle there in the future. Keep up the good work, you guys are doing an amazing job! More
by Sjbaxter73
Employees Worked With
Travis
April 23, 2024
Waiting room is always clean with plenty of seating for customers. Snack machine available. Victor takes excellent care of us. Always goes over everything with us and listens to any concerns we may have an customers. Snack machine available. Victor takes excellent care of us. Always goes over everything with us and listens to any concerns we may have and makes sure we are satisfied. He is the best. Our car comes out clean and service is complete. More
by Buckeyebetty
Employees Worked With
Victor Chin is the best. He keeps us up on what time the car will be ready and explains what was done He always takes good care of and and makes sure our car is complete when we drive away.
April 22, 2024
Appointment was scheduled promptly at a convenient time. Techs got on the oil change right away and were up front with the time would take. They finished when they said they would, so this was easy for us. Techs got on the oil change right away and were up front with the time would take. They finished when they said they would, so this was easy for us. More
by skywaydog
Employees Worked With
Shawn Lebs
April 18, 2024
Randall was very professional and helpful. He explained the process and broke down the service I would be receiving for the day in a manner that I could understand. He explained the process and broke down the service I would be receiving for the day in a manner that I could understand. More
by sspegues
Employees Worked With
Randall
