Kia Cerritos

Great customer service My daughter and I received great customer service from Mr. Cox. We are very thankful for his expertise in the car salesman business. We had did our ho My daughter and I received great customer service from Mr. Cox. We are very thankful for his expertise in the car salesman business. We had did our homework prior to going to Kia Cerritos, and respect Mr. Cox for his honesty. More

The WORST dealership.Don't waste your time! I read other people reviews & I am shock some are giving 5 stars. At cerritos they changed there price when you go to see the finance person he is so I read other people reviews & I am shock some are giving 5 stars. At cerritos they changed there price when you go to see the finance person he is so rude & a liar. Big liar he told us it was all include not to worry. Later when I went home & I read my contract I realize he lied they added more than 3,000 in things i DON'T need. When i went back he said it was too late to take it off. He then got up & left me there. When a contract says optional it means optional Don't get tricked like I did. And do some research in how dealership can legally get away in their scrams More

Wonderful experience I would like to that the whole Kia family but especially to Jesus Marinez, he actually helped me get my car that I really wanted. Thank you Jesus. I would like to that the whole Kia family but especially to Jesus Marinez, he actually helped me get my car that I really wanted. Thank you Jesus. More

Great service! Salesman was very helpful and patient. Answered all of our questions. The only thing was the low inventory; I would have liked a different interior co Salesman was very helpful and patient. Answered all of our questions. The only thing was the low inventory; I would have liked a different interior color, but that was the only color available. Went in looking for one of their "special offer" vehicles, but those had already been sold. Other than the lack or inventory, service was great. More

Rude and condescending sales managers. My wife and I recently looked to purchase a new kia from the cerritos dealership. John the saleman was friendly at first but as we continued into the My wife and I recently looked to purchase a new kia from the cerritos dealership. John the saleman was friendly at first but as we continued into the purchase offer we did recieve some rude comments. I did relay to him that we would be purchasing the vehicle in cash and i know dealerships would rather you finance for their benefit so i don't know if the change in attitude was because of this or if he just did not take me seriously. The real problem began when John brought his manager into the deal. From the very beggining Sergio was rude and condescending. I had hoped to get at least a few hundred of the price but was told by Sergio that it was impossible to do. Impossible? I admit i did get excited and a little loud knowing full well that something could have been done and instead of talking to me as a customer he spoke down to me saying "What am i getting excited about, it's only car." as well as some other rude comments. I don't know how Sergio sees a $30k purchase but i see it as a major investment. Needless to say we left the lot, went to car pros kia of .H.B., which i highly recommend, and purchased our new Sorento. And we even paid less than what Sergio said was impossible to do. If you want condescending, rude sales managers go to kia of cerritos. More

Mike Molles is the best! Mike Molles the internet sales manager helped us find the perfect certified used Kia. We will definitely be back. We love our Kia! Its safe, has a g Mike Molles the internet sales manager helped us find the perfect certified used Kia. We will definitely be back. We love our Kia! Its safe, has a great warrantee, drives great, and looks great! After a horrible experience at other dealerships in the area, Kia Cerritos was a breath of fresh air! Save yourself the headache and come here first! More

Customer Service Great customer service and professionalism made it easey to decide on getting my car. Rafael explained everything that I had questions on. it was pai Great customer service and professionalism made it easey to decide on getting my car. Rafael explained everything that I had questions on. it was painless. More

Great experience!! Coming in my fiancé and I were welcomed and attended right away. Our Salesman was very friendly and worked with us throughout our 3-4 hour negotiation Coming in my fiancé and I were welcomed and attended right away. Our Salesman was very friendly and worked with us throughout our 3-4 hour negotiation. His attitude never changed he stayed friendly and professional throughout the whole process. Needless to say we walked out with the car we wanted and completely satisfied with our service and deal we got! More

Awsome Dealership and salesperson Cerritos Kai best in the business never bought. So fast everything finished test drive and all finance contracts everyt hi ng in less than two hours a Cerritos Kai best in the business never bought. So fast everything finished test drive and all finance contracts everyt hi ng in less than two hours awsome will send all my friends to your company More

Great experience Prompt, courteous service from a group of professionals. No hassle, upfront pricing (via the Internet) and great financing as well. We were very sat Prompt, courteous service from a group of professionals. No hassle, upfront pricing (via the Internet) and great financing as well. We were very satisfied with our purchase. More