Kia Cerritos

Very good experience! Sam was very helpful and got us the deal we were looking for, on the car we were looking for. We were very specific and he made it happen. Definitely Sam was very helpful and got us the deal we were looking for, on the car we were looking for. We were very specific and he made it happen. Definitely recommended! More

Amazing customer service Kenny and Annie in Internet sales are so down to earth and are driven to help you get the car you love and need. They are very professional. They will Kenny and Annie in Internet sales are so down to earth and are driven to help you get the car you love and need. They are very professional. They will hang in there with you until you are happy. John in finance is an awesome example of what a finance person should be. He has an "I can attitude." I was put at ease when I walked into his office and heard awesome music that spoke to my soul. All 3 people that I had the pleasure of working with delivered exceptional service. I am very pleased! Thanks Kenny, Annie and John. Belinda More

Worst customer service in Finance Went to Kia of Cerritos at the suggestion of a friend. The salesman Mohammed was wonderful and found us the car we wanted. He was the only good thing Went to Kia of Cerritos at the suggestion of a friend. The salesman Mohammed was wonderful and found us the car we wanted. He was the only good thing about that horrible place. Went in to do the finance and Mike our Finance officer was rude, and acted like he hated his job. The following night at 9.45pm he called to inform of a phone interview with the bank for the next day and he was completely disrespectful. I will NEVER buy from Kia of Cerritos again. Wished I had never gone there. Love my car but they could learn some customer service from Toyota. Stay away from Kia of Cerritos. I ended up reporting him to their cooperate office but I guess they wouldn't do anything because they said it's an independent dealership. Mike from Finance is horrible. Run away. I hate that place. Wish I could give them NO STARS. More

A very good experience I went in to see what options were available to me. Wendy was very helpful in assisting me with a car that I like and within my budget. The customer I went in to see what options were available to me. Wendy was very helpful in assisting me with a car that I like and within my budget. The customer service was great. More

Very attentive and helpful My husband and I were approached right away by one of the Kia representatives. The representative was extremely helpful and was able to answer all our My husband and I were approached right away by one of the Kia representatives. The representative was extremely helpful and was able to answer all our questions. We were very pleased with the service and experience. More

Awesome When in there Suyapa the sales lady very professional help us Got us a perfect car and a deal I much recommend her a team KIA Drove off a happy cu When in there Suyapa the sales lady very professional help us Got us a perfect car and a deal I much recommend her a team KIA Drove off a happy customer More

Great Experience Great costumer service. Thank you Suyapa Nunez and Hassan C. We really like our Soul kia and the Hamsters. Thank you again Gris and Family Great costumer service. Thank you Suyapa Nunez and Hassan C. We really like our Soul kia and the Hamsters. Thank you again Gris and Family More

Amazing Payment, Car, and Service!! After going to multiple dealerships and speaking with multiple kia salesmen I was contacted by Kenneth Hernandez at Kia of Cerritos. He sounded like t After going to multiple dealerships and speaking with multiple kia salesmen I was contacted by Kenneth Hernandez at Kia of Cerritos. He sounded like the most sincere and hard working one i had spoke to. He didnt blow up my phone everyday harassing me like most were and thats what made me want to give him my business. Yesterday I walked out of the dealership with my brand new Kia Soul with the best deal i could have ever expected!! Thank you Ken for your hard work in getting me a car and payment that i was comfortable with. More

Horrible customer service They wasted 2 days of my life when I took car for service. First day they order wrong part so had to leave my car for the next day. They didn't give m They wasted 2 days of my life when I took car for service. First day they order wrong part so had to leave my car for the next day. They didn't give me my car till 4 pm . Second time they did something to the wiring of my gas tank and wouldn't open when they fixed the wiring for my window . Had to risk driving on E from gas station to my house. I asked the guy if they will put enough gas to drive to gas station since its their fault. He said no . I can figure out a way to get to a gas station .so if my car is out of gas how am I going to get to gas station ? The button for gas tank was working fine till I took it in for service. Of course they won't admit to it . I was considering buying another Kia before this incident but I will take my money somewhere else. Service is bad way too many mistakes and way too slow. More

Excellent customer service The salesman (Attef Alex Naime) was very knowlagabke About the car I purchased, he was very kind and attentive, made my wife and I feel like we were w The salesman (Attef Alex Naime) was very knowlagabke About the car I purchased, he was very kind and attentive, made my wife and I feel like we were with family. I would recommend this Kia and your salesman to all my friends and family 👍👍 More