Kia Cerritos

Front brakes , general service , etc. As always , Travis is the best....:) Thankful for his help. Never feel as if I was taken . Thanks to Theresa for giving me the needed appointment As always , Travis is the best....:) Thankful for his help. Never feel as if I was taken . Thanks to Theresa for giving me the needed appointment time. More

Excellent service department Everyone I need service I come to Kis of Cerritos. I receive excellent care and concerns. The Sevice advisor that I spoken with was such a huge help, Everyone I need service I come to Kis of Cerritos. I receive excellent care and concerns. The Sevice advisor that I spoken with was such a huge help, when it will be time for another service I know how to call upon. More

Amazing experience! I usually dread going car shopping but we had such a wonderful experience here. We were able to get the car we wanted while also staying in the price I usually dread going car shopping but we had such a wonderful experience here. We were able to get the car we wanted while also staying in the price range we wanted. They really went above and beyond to give us exactly what we asked for. I will definitely recommend our friends and family to this dealership. More

Worse Experience Ever Kia is a great car but, please buy it from any other dealer. They try to cheat you and close on a deal that is terrible. After I was pressured to bu Kia is a great car but, please buy it from any other dealer. They try to cheat you and close on a deal that is terrible. After I was pressured to buy the car, I found out I could have bought the same car at another dealer for $2000 less. More

Maintenance visit The only reason I take my car to kia of cerritos is because of the service I receive from my service writer Nick . He provides great service. The only reason I take my car to kia of cerritos is because of the service I receive from my service writer Nick . He provides great service. More

Quick turnaround for a Sunday afternoon Came in for a quick oil change on a Sunday. They took care of 3 recalls and a changed out a battery. All under warranty. Free shuttle to the nearby ma Came in for a quick oil change on a Sunday. They took care of 3 recalls and a changed out a battery. All under warranty. Free shuttle to the nearby mall, so not sitting waiting for service. Good overall experience. More

Nice Used Kia Optima Looking for an older car, left wit a good looking 2015 Kia Optima for my daughters 19th Birthday! Thanks to all for your help. Great experience Looking for an older car, left wit a good looking 2015 Kia Optima for my daughters 19th Birthday! Thanks to all for your help. Great experience More

Love Kia - Hate Cerritos How this dealership continues to remain in business is beyond anyone's guess. At a minimum, 50% of the sales staff are functionally illiterate - ha How this dealership continues to remain in business is beyond anyone's guess. At a minimum, 50% of the sales staff are functionally illiterate - having to take over and complete forms for a sales person does not add to the overall "experience". The floor sales manager is both unethical and a liar. Refuses to honor prices given by dealership's internet sales manager, claims ALL customers must fill out Kia's loan app, even if not using Kia to finance, commits intentional "math errors" to jack up the final cost,hits customers credit even after being told not to, and fails to deliver promised after market items (a cargo tray in this case) at dealer cost. The dealership has LITERALLY no parking, many of the dealership's vehicles are located off-site. Run, don't walk away from this xxxx storm. I have purchased 3 Kias in the past 5 years, but will never do business with the is dealership again, and will do everything I can to get others to do the same. It is obvious, the staff at this dealership have a lot of free time, given the number of praiseworthy "reviews" they have posted. It is best for Kia if this dealership just goes away. More

Really fast Really amazing service from shauna, she helped me for my first time going and was very detailed about my car. Amazing job! Would definitely recommend Really amazing service from shauna, she helped me for my first time going and was very detailed about my car. Amazing job! Would definitely recommend More

Always great service Michael Espinoza my service advisor is very helpful, He fully explained everything done to my car and even walked me out. I appreciate the great servi Michael Espinoza my service advisor is very helpful, He fully explained everything done to my car and even walked me out. I appreciate the great service. More