
Kia Cerritos
Cerritos, CA
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HORRIBLE My worst experience, the seller and manager were rude, practically kicked me out from their office, just because I offered a lower payment like KIA we My worst experience, the seller and manager were rude, practically kicked me out from their office, just because I offered a lower payment like KIA website show, either way they never took the time to explain other options according to my budget. More
Felling special For I am so blessed Michael is very friendly, he aimes to make his customers feel valued. He made sure I was comfortable and took time throughout the visit to inform me a Michael is very friendly, he aimes to make his customers feel valued. He made sure I was comfortable and took time throughout the visit to inform me about of the service process. More
Front brakes , general service , etc. As always , Travis is the best....:) Thankful for his help. Never feel as if I was taken . Thanks to Theresa for giving me the needed appointment As always , Travis is the best....:) Thankful for his help. Never feel as if I was taken . Thanks to Theresa for giving me the needed appointment time. More
Always great service when I go to this dealership. This is my first service for my new Optima and it was a great experience. They took my car right in and the service manager found that I needed a soft This is my first service for my new Optima and it was a great experience. They took my car right in and the service manager found that I needed a software update. On top of that my first service was FREE! More
Excellent service department Everyone I need service I come to Kis of Cerritos. I receive excellent care and concerns. The Sevice advisor that I spoken with was such a huge help, Everyone I need service I come to Kis of Cerritos. I receive excellent care and concerns. The Sevice advisor that I spoken with was such a huge help, when it will be time for another service I know how to call upon. More
Amazing experience! I usually dread going car shopping but we had such a wonderful experience here. We were able to get the car we wanted while also staying in the price I usually dread going car shopping but we had such a wonderful experience here. We were able to get the car we wanted while also staying in the price range we wanted. They really went above and beyond to give us exactly what we asked for. I will definitely recommend our friends and family to this dealership. More
Maintenance visit The only reason I take my car to kia of cerritos is because of the service I receive from my service writer Nick . He provides great service. The only reason I take my car to kia of cerritos is because of the service I receive from my service writer Nick . He provides great service. More
Worse Experience Ever Kia is a great car but, please buy it from any other dealer. They try to cheat you and close on a deal that is terrible. After I was pressured to bu Kia is a great car but, please buy it from any other dealer. They try to cheat you and close on a deal that is terrible. After I was pressured to buy the car, I found out I could have bought the same car at another dealer for $2000 less. More
Quick turnaround for a Sunday afternoon Came in for a quick oil change on a Sunday. They took care of 3 recalls and a changed out a battery. All under warranty. Free shuttle to the nearby ma Came in for a quick oil change on a Sunday. They took care of 3 recalls and a changed out a battery. All under warranty. Free shuttle to the nearby mall, so not sitting waiting for service. Good overall experience. More
Nice Used Kia Optima Looking for an older car, left wit a good looking 2015 Kia Optima for my daughters 19th Birthday! Thanks to all for your help. Great experience Looking for an older car, left wit a good looking 2015 Kia Optima for my daughters 19th Birthday! Thanks to all for your help. Great experience More