Kia Cerritos

Pleased! I used the text feature to set up my appointment, love! Upon arrival I was greeted by Travis. Not only was he friendly and answered all my questions, I used the text feature to set up my appointment, love! Upon arrival I was greeted by Travis. Not only was he friendly and answered all my questions, but he also got me in and out quickly! More

Very Pleased Salesmanship was great. Not pushy or overbearing. Claudia and Manager kept us posted while we waited for financial appoval. Claudia was on top of h Salesmanship was great. Not pushy or overbearing. Claudia and Manager kept us posted while we waited for financial appoval. Claudia was on top of her game with sales and hospitality. Her patience made the sale smooth for both my husband and I. George in financing worked hard in getting our approval done! The experience overall was very pleasing. More

Easy friendly purchase I went in to buy out my lease but wound up with such a great deal I decided to lease a new one! Ashley was awesome! Very friendly and knowledgeable. I I went in to buy out my lease but wound up with such a great deal I decided to lease a new one! Ashley was awesome! Very friendly and knowledgeable. I will be back for my next lease or purchase! More

Fast, friendly, efficient service Prior to this visit, I felt that Kia Cerritos was so busy, with such high volume in their service dept., that bringing my car in was a little imperson Prior to this visit, I felt that Kia Cerritos was so busy, with such high volume in their service dept., that bringing my car in was a little impersonal. This visit, Michael Espinoza made me feel valued and my car needed a major service (60K) plus front brakes. Michael explained everything and my car was ready BEFORE he estimated. The cashier was also very helpful and friendly! More

Trade-in Success! Went for an oil change, and while waiting I went to the sales side to see my trade-in options. It was 8:45am and the sales team doesn’t get in until 9 Went for an oil change, and while waiting I went to the sales side to see my trade-in options. It was 8:45am and the sales team doesn’t get in until 9am. Ulisses, who got there early I guess, came out to help me regardless. Didn’t even have to wait. I’m a straight shooter so I told him the numbers and specifics I’m looking for. He immediately found me better options than I was hoping for. I ended up walking out with a 2019, lower payments, and a great care package. From Ulisses, to his Manager Bruno(?) and then to the guy in Finance were all fantastic. Very friendly and accomodating. Couldn’t of asked for a better/smoother expeience... Considering I had an awful experience with a lease at this same location many years ago. New team is great! More

Always very helpful Because this is my first buy and this place has done nothing but good things I love my car and and I am ready to trade in as well . Because this is my first buy and this place has done nothing but good things I love my car and and I am ready to trade in as well . More

Excellent Customer Experience We purchased our Sedona at KIA of Cerritos and we have had the car serviced there exclusively. The service advisor was professional and friendly. Aldo We purchased our Sedona at KIA of Cerritos and we have had the car serviced there exclusively. The service advisor was professional and friendly. Aldo kept us well informed of the service's progress and let us know about a weak battery and that it was under warranty. We always walk around the dealership and every staff member greeted us with a smile and seemed to enjoy their jobs! More

Professional and informative. They were willing to work wit Staff was professional and very easy to work with. We are very satisfied with the lease and purchase options presented to us as well as the price. Staff was professional and very easy to work with. We are very satisfied with the lease and purchase options presented to us as well as the price. More

Good with dealing with my vehicle Good service from helper work good on my car always go tothesame person always take care of my vehicle with out hesitating very helpfull pleased Good service from helper work good on my car always go tothesame person always take care of my vehicle with out hesitating very helpfull pleased More

Good and fast service I went to get something installed and was notified right away when my car was ready for pickup. Also got a free car wash! Thank you Kia team I went to get something installed and was notified right away when my car was ready for pickup. Also got a free car wash! Thank you Kia team More