Kia Cerritos
Cerritos, CA
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No Fuzz Took my vehicle right away, even though I was late to my appointment. The time quoted was the time my car was ready. Explained future service my vehi Took my vehicle right away, even though I was late to my appointment. The time quoted was the time my car was ready. Explained future service my vehicle would need. More
QUICK!! I had an appt, Tony helped me, I sat in the lobby and waited and within one hour, Tony was calling me to tell me my car was ready. This was the quicke I had an appt, Tony helped me, I sat in the lobby and waited and within one hour, Tony was calling me to tell me my car was ready. This was the quickest I had been in and out for an oil change. More
Professional & Pleasant Service Rep (Nick N) assisted in the timely, knowledgeable & comprehensive review of the service required & received, hopefully he will be my point of Service Rep (Nick N) assisted in the timely, knowledgeable & comprehensive review of the service required & received, hopefully he will be my point of contact next service visit! More
Felling special For I am so blessed Michael is very friendly, he aimes to make his customers feel valued. He made sure I was comfortable and took time throughout the visit to inform me a Michael is very friendly, he aimes to make his customers feel valued. He made sure I was comfortable and took time throughout the visit to inform me about of the service process. More
HORRIBLE My worst experience, the seller and manager were rude, practically kicked me out from their office, just because I offered a lower payment like KIA we My worst experience, the seller and manager were rude, practically kicked me out from their office, just because I offered a lower payment like KIA website show, either way they never took the time to explain other options according to my budget. More
Always great service when I go to this dealership. This is my first service for my new Optima and it was a great experience. They took my car right in and the service manager found that I needed a soft This is my first service for my new Optima and it was a great experience. They took my car right in and the service manager found that I needed a software update. On top of that my first service was FREE! More
Front brakes , general service , etc. As always , Travis is the best....:) Thankful for his help. Never feel as if I was taken . Thanks to Theresa for giving me the needed appointment As always , Travis is the best....:) Thankful for his help. Never feel as if I was taken . Thanks to Theresa for giving me the needed appointment time. More
Excellent service department Everyone I need service I come to Kis of Cerritos. I receive excellent care and concerns. The Sevice advisor that I spoken with was such a huge help, Everyone I need service I come to Kis of Cerritos. I receive excellent care and concerns. The Sevice advisor that I spoken with was such a huge help, when it will be time for another service I know how to call upon. More
Amazing experience! I usually dread going car shopping but we had such a wonderful experience here. We were able to get the car we wanted while also staying in the price I usually dread going car shopping but we had such a wonderful experience here. We were able to get the car we wanted while also staying in the price range we wanted. They really went above and beyond to give us exactly what we asked for. I will definitely recommend our friends and family to this dealership. More
Worse Experience Ever Kia is a great car but, please buy it from any other dealer. They try to cheat you and close on a deal that is terrible. After I was pressured to bu Kia is a great car but, please buy it from any other dealer. They try to cheat you and close on a deal that is terrible. After I was pressured to buy the car, I found out I could have bought the same car at another dealer for $2000 less. More