Kia Cerritos

Quick turnaround for a Sunday afternoon Came in for a quick oil change on a Sunday. They took care of 3 recalls and a changed out a battery. All under warranty. Free shuttle to the nearby ma Came in for a quick oil change on a Sunday. They took care of 3 recalls and a changed out a battery. All under warranty. Free shuttle to the nearby mall, so not sitting waiting for service. Good overall experience. More

Nice Used Kia Optima Looking for an older car, left wit a good looking 2015 Kia Optima for my daughters 19th Birthday! Thanks to all for your help. Great experience Looking for an older car, left wit a good looking 2015 Kia Optima for my daughters 19th Birthday! Thanks to all for your help. Great experience More

Love Kia - Hate Cerritos How this dealership continues to remain in business is beyond anyone's guess. At a minimum, 50% of the sales staff are functionally illiterate - ha How this dealership continues to remain in business is beyond anyone's guess. At a minimum, 50% of the sales staff are functionally illiterate - having to take over and complete forms for a sales person does not add to the overall "experience". The floor sales manager is both unethical and a liar. Refuses to honor prices given by dealership's internet sales manager, claims ALL customers must fill out Kia's loan app, even if not using Kia to finance, commits intentional "math errors" to jack up the final cost,hits customers credit even after being told not to, and fails to deliver promised after market items (a cargo tray in this case) at dealer cost. The dealership has LITERALLY no parking, many of the dealership's vehicles are located off-site. Run, don't walk away from this xxxx storm. I have purchased 3 Kias in the past 5 years, but will never do business with the is dealership again, and will do everything I can to get others to do the same. It is obvious, the staff at this dealership have a lot of free time, given the number of praiseworthy "reviews" they have posted. It is best for Kia if this dealership just goes away. More

Really fast Really amazing service from shauna, she helped me for my first time going and was very detailed about my car. Amazing job! Would definitely recommend Really amazing service from shauna, she helped me for my first time going and was very detailed about my car. Amazing job! Would definitely recommend More

Always great service Michael Espinoza my service advisor is very helpful, He fully explained everything done to my car and even walked me out. I appreciate the great servi Michael Espinoza my service advisor is very helpful, He fully explained everything done to my car and even walked me out. I appreciate the great service. More

Oil Change Amazing service! Everyone was so helpful and kind. Highly recommend! TV, seating and refreshments provided during service. Also, complimentary shuttle Amazing service! Everyone was so helpful and kind. Highly recommend! TV, seating and refreshments provided during service. Also, complimentary shuttle provided to the mall near by while waiting. Had a great experience with this location. More

Best service My service Advisor Nicholas did an amazing job at being informative and convincing me to kill time by using the shuttle to go to the mall. I was in a My service Advisor Nicholas did an amazing job at being informative and convincing me to kill time by using the shuttle to go to the mall. I was in a rush and he was able to get the job down and get me out of there on schedule! More

Friendly, knowledgeable As we all know, Buying a car can be hard. From sales, finance to service all took time to make my purchase a really enjoyable experience. As we all know, Buying a car can be hard. From sales, finance to service all took time to make my purchase a really enjoyable experience. More

Totally recommend Kia Cerritos Great customer service, made my car buying experience very smooth and pleasant, they answer all my questions kindly! very Happy with my Kia Optima. Great customer service, made my car buying experience very smooth and pleasant, they answer all my questions kindly! very Happy with my Kia Optima. Everyone is very nice and friendly made sure I felt welcomed. Best place to get your car. Totally recommend Kia of Cerritos. . More

Pleased! I used the text feature to set up my appointment, love! Upon arrival I was greeted by Travis. Not only was he friendly and answered all my questions, I used the text feature to set up my appointment, love! Upon arrival I was greeted by Travis. Not only was he friendly and answered all my questions, but he also got me in and out quickly! More