Kia Cerritos

Paola was super easy to work with. She made the car buying experience quick, easy, and painless. She listened to our concerns, considered our requests, and was overall very attentive a She made the car buying experience quick, easy, and painless. She listened to our concerns, considered our requests, and was overall very attentive and knowledgeable in guiding us in during our visit. More

Jose is the Best! !!! Takes care of the business and is always courteous and Professional! His knowledge of care for my auto stands excellent! Enjoy and feel well take !!! Takes care of the business and is always courteous and Professional! His knowledge of care for my auto stands excellent! Enjoy and feel well taken care of after every service!!! Thank you KIA of Cerritos More

Every car buying experience should be like this…. Andrew is amazing! We contacted several other Kia dealers in Southern California and this store had the best out the door price so we essentially made Andrew is amazing! We contacted several other Kia dealers in Southern California and this store had the best out the door price so we essentially made the deal over the phone! My wife and I came in yesterday and they had two identical 2025 Niro’s ready for us to evaluate so it came down to the color. Andrew was true to his word and didn’t play the typical stupid car dealer games or bait and switch! Even when it came time to finish the deal, Moe in F&I made things nice and easy! If you’re considering getting a Kia, please do all your research and test drives…then just come here to do the deal! More

Worst sales experience with a car dealer ever! They sold 2 cars supposedly being held out from under me before I could get to the dealer. This happened twice in a 3 day period. Then they pushed to They sold 2 cars supposedly being held out from under me before I could get to the dealer. This happened twice in a 3 day period. Then they pushed to get me to but a gas model when I had told them I wanted a hybrid. I had pre-approved financing from my credit union and money for a down payment which they were told. The were just waiting for the car to arrive in the color and model I wanted and then they sold the cars twice. Never again Kia of Cerritos. Walked out there on a Friday night very upset and by noon the next day was driving away from another local Kia dealer with the car I wanted and was very happy with the second dealer. The difference in the way I was treated by the 2 dealers was night and day. More

Travis and the entire Service Dept always provide excellent service and support. Whether it’s a routine oil check or a manufacturer recall, I’m always pleased with the results. I highly recommend K excellent service and support. Whether it’s a routine oil check or a manufacturer recall, I’m always pleased with the results. I highly recommend KIA of Cerritos. More

Karen over at internet sales was amazing, appreciate her honest, straightforward answers to any questions. honest, straightforward answers to any questions. More

The time to get the car dropped off was minimal considering the volume of other customers. The service order was quickly written up and the ride home was free. The service was completed faster than considering the volume of other customers. The service order was quickly written up and the ride home was free. The service was completed faster than estimated. Overall a very satisfying experience. More

Was extremely disappointed w/ the service from their Service department, was greeted by Eddie Chavez who seemed bothered with my wife’s presence and kept insisting for her to buy the most expensive pack Service department, was greeted by Eddie Chavez who seemed bothered with my wife’s presence and kept insisting for her to buy the most expensive package. After we repeatedly told him “we were okay, with just a regular oil change and tire rotation. After 4 long hours, our car was returned with a small crack in the front window. Shawn lebs the service director took down our info with an aggressive attitude. Seemed as if we were bothering him. Seems as customer service doesn’t exist in this place of business. Completely awful More

I’ve been coming to this dealership since I purchased my car there I’ve always had a positive experience my favorite service person is Eddie Gonzales car there I’ve always had a positive experience my favorite service person is Eddie Gonzales More

Took my car in for its first 5k service and the service was excellent. Nick, my service advisor was positive, professional and responsive. Told me how long it would take, my car was ready in the time fram was excellent. Nick, my service advisor was positive, professional and responsive. Told me how long it would take, my car was ready in the time frame he had quoted and he also helped with pairing my phone and getting the outdoor temperature reading reset. More