Kia Cerritos

Travis and the entire Service Dept always provide excellent service and support. Whether it’s a routine oil check or a manufacturer recall, I’m always pleased with the results. I highly recommend K excellent service and support. Whether it’s a routine oil check or a manufacturer recall, I’m always pleased with the results. I highly recommend KIA of Cerritos. More

Karen over at internet sales was amazing, appreciate her honest, straightforward answers to any questions. honest, straightforward answers to any questions. More

The time to get the car dropped off was minimal considering the volume of other customers. The service order was quickly written up and the ride home was free. The service was completed faster than considering the volume of other customers. The service order was quickly written up and the ride home was free. The service was completed faster than estimated. Overall a very satisfying experience. More

Was extremely disappointed w/ the service from their Service department, was greeted by Eddie Chavez who seemed bothered with my wife’s presence and kept insisting for her to buy the most expensive pack Service department, was greeted by Eddie Chavez who seemed bothered with my wife’s presence and kept insisting for her to buy the most expensive package. After we repeatedly told him “we were okay, with just a regular oil change and tire rotation. After 4 long hours, our car was returned with a small crack in the front window. Shawn lebs the service director took down our info with an aggressive attitude. Seemed as if we were bothering him. Seems as customer service doesn’t exist in this place of business. Completely awful More

I’ve been coming to this dealership since I purchased my car there I’ve always had a positive experience my favorite service person is Eddie Gonzales car there I’ve always had a positive experience my favorite service person is Eddie Gonzales More

Took my car in for its first 5k service and the service was excellent. Nick, my service advisor was positive, professional and responsive. Told me how long it would take, my car was ready in the time fram was excellent. Nick, my service advisor was positive, professional and responsive. Told me how long it would take, my car was ready in the time frame he had quoted and he also helped with pairing my phone and getting the outdoor temperature reading reset. More

Honestly excellent service, andres was great help, always a pleasure coming here to Kia in Cerritos a pleasure coming here to Kia in Cerritos More

The service was excellent. No one pressured me and they truly listened to me. I am very happy with my new car. No one pressured me and they truly listened to me. I am very happy with my new car. More

Andres was really patient with all my question regarding my car . And even shows examples my car . And even shows examples More

Louie was great he explained everything to Us and made sure that we were satisfied sure that we were satisfied More