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Kia AutoSport Columbus - Service Center

Columbus, GA

4.7
366 Reviews

366 Reviews of Kia AutoSport Columbus - Service Center

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May 02, 2023

I was charged $225 labor for tightening a ground wire. Top management was made aware- and surprisingly agreed with the mechanic's bill. It seemed to me just lanother in a long string of manufacturer's wir More

by steveandkay
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Melanie Lee
3.0
This rating includes all reviews, with more weight given to recent reviews.
Brenda Nappi
4.0
This rating includes all reviews, with more weight given to recent reviews.
April 21, 2023

Brenda did an awesome job taking care of maintenance on my 2017 Kia. we were well taken care of by the whole Kia staff. Thanks , Dennis Thurston More

by dondar76
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brenda Nappi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 21, 2023 -

dondar76 responded

Great job

April 15, 2023

Brenda Napi at the Kia Auto and all the service Associates are friendly,proffesinal and give EXCELLENT SERVICE.They valued each and every customers. Received a WOW MOMENTS because all of my questi More

by Betty
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brenda Nappi
5.0
This rating includes all reviews, with more weight given to recent reviews.
March 31, 2023

This dealership is great. They provide friendly customer service! They are attentive and work to make you feel at ease. More

by adcf99
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris Arevalo
5.0
This rating includes all reviews, with more weight given to recent reviews.
JAMES (JIM) ORR
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : DJ Stokes
Apr 05, 2023 -

Kia AutoSport Columbus responded

Thank you for leaving this wonderful review! We are thrilled to hear that our staff took such great care of you during your visit with us. We strive to provide our customers with an upfront, transparent, and hassle-free experience. Thank you for your business and we hope to see you again!

March 31, 2023

My car drove and looked brand new after the service. Great experience. Thank you Kia More

by Carl
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brenda Nappi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 05, 2023 -

Kia AutoSport Columbus responded

Thank you, Carl, for the 5 star review! We are happy that you are happy. We are looking forward to your next visit. Whether you want to get an oil change, tire rotation, wheel alignment or any other tire and auto services done, remember we are here to help. We are thankful for you!

March 28, 2023

Great service and quality, Brenda is the best! ! Never had a problem with their staff More

by jamesgblakely1951
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brenda Nappi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 05, 2023 -

Kia AutoSport Columbus responded

Thank you, James for the 5 star review! We are happy that you are happy. We are looking forward to your next visit. Whether you want to get an oil change, tire rotation, wheel alignment or any other tire and auto services done, remember we are here to help. We are thankful for you!

March 11, 2023

Great service. Enjoy working the service personnel. I have enjoyed my new vehicle. I have a customer for over ten years. More

by muddisweaver
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brenda Nappi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 16, 2023 -

Kia AutoSport Columbus responded

We are so thankful you chose us for your business! We are thankful to have someone like Brenda to ensure her guests are taken care of! Let us know if there is anything else we can do for you!

March 08, 2023

Great customer service and very helpful. They always check and see if you need anything. More

by curtishaalfred19
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Melanie Lee
5.0
This rating includes all reviews, with more weight given to recent reviews.
Gary Wade
5.0
This rating includes all reviews, with more weight given to recent reviews.
Yusef Johnson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tequila Core
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Makenzie Johnson, Cedric "BUD" Thrash, DJ Stokes
Apr 05, 2023 -

Kia AutoSport Columbus responded

Hi Curtis, it's great to hear that you had a positive experience with us. Our team will be happy to hear that their hard work has paid off! If there is anything we can do to serve you further, let us know.

February 18, 2023

Personal, professional service! Respectful of my time and needs. Informed every step of the way More

by BBC
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gary Wade
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chris Arevalo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jennifer Owens
February 15, 2023

From the welcome and clear directions of arrival, to the warm farewell, the service department visit was just like my purchasing experience. Friendly, accommodating, quick, and professional. Everyone I More

by calistalaws
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Yusef Johnson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chris Arevalo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : I do not remember his name, but he welcomed me as I arrived.
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