Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
Dealership
This rating includes all service center reviews, with more weight given to recent reviews.
Service Price Transparency
Workmanship
Service Time
Service Communication
365 Reviews of Kia AutoSport Columbus - Service Center
Sort by
August 10, 2023
Great service from Service Manager, I forgot his name. He was very informative with great customer service. Only issue is my car didnt get washed like they normally do when I bring it in for service. Oth He was very informative with great customer service. Only issue is my car didnt get washed like they normally do when I bring it in for service. Other than that seevice was great. I drive all the way from Atlanta to get my car serviced here. More
by Sxyshy
Employees Worked With
Service manager
July 29, 2023
Very courteous, and always concerned about the needs of their customers. They work hard to resolve all issues and always end up with a positive result. I am very pleased to be a customer of Kia. their customers. They work hard to resolve all issues and always end up with a positive result. I am very pleased to be a customer of Kia. More
by therealrangerjoe
Employees Worked With
Other Employees :
Makenzie Johnson
July 27, 2023
I’m always pleased with the results of the work. The staff is very helpful and courteous. The staff is very helpful and courteous. More
by Love my Kia
July 19, 2023
They take ownership of what they do. I was told to come back in the morning however when I arrived I was told I couldn’t be seen. I spoke with the manager Melanie in Brenda’s absence and I was told to come back in the morning however when I arrived I was told I couldn’t be seen. I spoke with the manager Melanie in Brenda’s absence and she got me in. I had to leave my vehicle but that was ok. Great customer service! More
by Dottie
Employees Worked With
Melanie Lee, Marcus Radney
June 19, 2023
Great vehicle services, friendly staff and clean facilities. Work is done right the first time quick and efficiently. facilities. Work is done right the first time quick and efficiently. More
by mortarman226
May 31, 2023
Awesome job as usual, they beat the estimated wait time and answered thoroughly all the questions I asked. and answered thoroughly all the questions I asked. More
by Tjc0006
Employees Worked With
May 17, 2023
I was very disappointed with my first service, my car was filthy, questions were unanswered and I felt the guy just blew me off. I have sent so much business to Kia but I don’t feel I deserved the treatment filthy, questions were unanswered and I felt the guy just blew me off. I have sent so much business to Kia but I don’t feel I deserved the treatment I received. More
by edna_mcdonald
Employees Worked With
DJ Stokes
May 17, 2023
The staff was very nice and knowledgeable. They took great care of my car. I would recommend Kia to anyone. They took great care of my car. I would recommend Kia to anyone. More
by canlashae8705
Employees Worked With
Other Employees :
Cedric "BUD" Thrash, Kendal Long, DJ Stokes
May 02, 2023
I was charged $225 labor for tightening a ground wire. Top management was made aware- and surprisingly agreed with the mechanic's bill. It seemed to me just lanother in a long string of manufacturer's wir Top management was made aware- and surprisingly agreed with the mechanic's bill. It seemed to me just lanother in a long string of manufacturer's wiring defects - where I was told by the general nanager to take it up with the assembly plant. sad. More
by steveandkay
