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Kia AutoSport Columbus - Service Center

Columbus, GA

4.7
361 Reviews

361 Reviews of Kia AutoSport Columbus - Service Center

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July 19, 2023

They take ownership of what they do. I was told to come back in the morning however when I arrived I was told I couldn’t be seen. I spoke with the manager Melanie in Brenda’s absence and More

by Dottie
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Marcus Radney
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Melanie Lee
Sep 12, 2023 -

Kia AutoSport Columbus responded

Thank you, Dottie for the 5 star review! We are happy that you are happy. We are looking forward to your next visit. Whether you want to get an oil change, tire rotation, wheel alignment or any other tire and auto services done, remember we are here to help. We are thankful for you!

June 19, 2023

Great vehicle services, friendly staff and clean facilities. Work is done right the first time quick and efficiently. More

by mortarman226
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Makenzie Johnson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tequila Core
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nathasha Bennefield
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 31, 2023

Awesome job as usual, they beat the estimated wait time and answered thoroughly all the questions I asked. More

by Tjc0006
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brenda Nappi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 26, 2023 -

Kia AutoSport Columbus responded

Thank you so much for your review! We are so glad to hear that we met your promise time. We take pride in our customer service, if there's anything else we can do, please let us know.

May 17, 2023

I was very disappointed with my first service, my car was filthy, questions were unanswered and I felt the guy just blew me off. I have sent so much business to Kia but I don’t feel I deserved the treatment More

by edna_mcdonald
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
DJ Stokes
May 17, 2023

The staff was very nice and knowledgeable. They took great care of my car. I would recommend Kia to anyone. More

by canlashae8705
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gary Wade
5.0
This rating includes all reviews, with more weight given to recent reviews.
Yusef Johnson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chris Arevalo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tequila Core
5.0
This rating includes all reviews, with more weight given to recent reviews.
JAMES (JIM) ORR
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nokomis Croney
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Cedric "BUD" Thrash, Kendal Long, DJ Stokes
May 02, 2023

I was charged $225 labor for tightening a ground wire. Top management was made aware- and surprisingly agreed with the mechanic's bill. It seemed to me just lanother in a long string of manufacturer's wir More

by steveandkay
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Melanie Lee
3.0
This rating includes all reviews, with more weight given to recent reviews.
Brenda Nappi
4.0
This rating includes all reviews, with more weight given to recent reviews.
April 21, 2023

Brenda did an awesome job taking care of maintenance on my 2017 Kia. we were well taken care of by the whole Kia staff. Thanks , Dennis Thurston More

by dondar76
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brenda Nappi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 21, 2023 -

dondar76 responded

Great job

April 15, 2023

Brenda Napi at the Kia Auto and all the service Associates are friendly,proffesinal and give EXCELLENT SERVICE.They valued each and every customers. Received a WOW MOMENTS because all of my questi More

by Betty
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brenda Nappi
5.0
This rating includes all reviews, with more weight given to recent reviews.
March 31, 2023

This dealership is great. They provide friendly customer service! They are attentive and work to make you feel at ease. More

by adcf99
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris Arevalo
5.0
This rating includes all reviews, with more weight given to recent reviews.
JAMES (JIM) ORR
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : DJ Stokes
Apr 05, 2023 -

Kia AutoSport Columbus responded

Thank you for leaving this wonderful review! We are thrilled to hear that our staff took such great care of you during your visit with us. We strive to provide our customers with an upfront, transparent, and hassle-free experience. Thank you for your business and we hope to see you again!

March 31, 2023

My car drove and looked brand new after the service. Great experience. Thank you Kia More

by Carl
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brenda Nappi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 05, 2023 -

Kia AutoSport Columbus responded

Thank you, Carl, for the 5 star review! We are happy that you are happy. We are looking forward to your next visit. Whether you want to get an oil change, tire rotation, wheel alignment or any other tire and auto services done, remember we are here to help. We are thankful for you!

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