Back

Kia AutoSport Columbus - Service Center

Columbus, GA

4.7
374 Reviews

374 Reviews of Kia AutoSport Columbus - Service Center

Sort by
November 07, 2019

Fast Service Yusef and Travis were great! They were very friendly and took care of as soon as I arrived for my appointment. Yusef, started my whole experience of More

by Cindy
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Yusef, Travis Vick
Nov 08, 2019 -

Kia AutoSport Columbus responded

Thank you Cindy for your kind words. It's great to hear that Travis and Yusef took such great care of you. We pride ourselves on treating each customer like family and we hope to continue to give you great customer service with every visit!

November 07, 2019

Thank you Mr. Yusef for your assistance with my vehicle first service. The wait time wasn't bad, considering that I didn't schedule an appointment in advance. More

by Trina
Recommend Dealer
Yes
Employees Worked With
Yusef
Nov 08, 2019 -

Kia AutoSport Columbus responded

Trina - Thank you for taking the time to leave us this wonderful review! We love hearing that Yusef took great care of you. We hope to continue to exceed your expectations with every visit. Thanks again!

November 02, 2019

Service Department Brenda is always very friendly and very helpful.... the service department is always very knowledgeable and take very good care of me and my car. More

by Susan
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brenda Nappi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 04, 2019 -

Kia AutoSport Columbus responded

It was our pleasure to assist you, Susan! Thank you for the wonderful review and we are very happy to hear you continue to have good experiences at Kia AutoSport Columbus!

October 30, 2019

Brenda Nappi is amazing! Brenda Nappi is awesome. She's always super sweet, works with you the best she can, and explains everything well. She is knowledgable and understand More

by Crystal Touchton
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brenda Nappi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 30, 2019 -

Kia AutoSport Columbus responded

Hi Crystal - It's wonderful that you can depend on Brenda to take excellent care of you and your vehicle. Thank you as well for your positive feedback on our facilities. Hope to see you next time at Kia AutoSport Columbus!

October 30, 2019

Awesome Service. Brenda Nappi is awesome. She's always super sweet, works with you the best she can, and explains everything well. She is knowledgable and understandin More

by SuperFast
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brenda Nappi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 30, 2019 -

Kia AutoSport Columbus responded

Nothing makes us happier than hearing that our guests enjoy working with our staff. We agree, Brenda is awesome! Thank you so much for your business and kind review! Please come see us again soon at Kia AutoSport Columbus.

October 29, 2019

Brenda is always super nice and explains all the services that will be done. The waiting area is clean and well stocked with snacks, coffee, and water. More

by Starla Fountain
Recommend Dealer
Yes
Employees Worked With
Brenda Nappi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 30, 2019 -

Kia AutoSport Columbus responded

Starla - It's important to us that our customers can enjoy our facilities while their car is getting serviced. Thank you so much for leaving us a review! We hope to see you next time at Kia AutoSport Columbus.

October 23, 2019

Best Customer Service! My experience was very pleasant and enjoyable, from the service department and everyone involved, this company represents how customer service should More

by James L
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Melanie Lee
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kelly Facer, Travis Vick
Oct 23, 2019 -

Kia AutoSport Columbus responded

Customer service is our priority and we are thrilled this came through during your experience! Thank you so much, James. We hope to work with you again at Kia AutoSport Columbus.

October 22, 2019

2011 Kia Sorento service Have been bringing my 2011 KIA Sorento For services since 2012. I’ve been pleased with service .. Appreciate the service I receive even with a poss More

by L carter
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brenda Nappi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kelly Facer, Shannon Day
Oct 22, 2019 -

Kia AutoSport Columbus responded

Thank you so much for your many years of business! It makes us smile to know that you can trust Brenda and our team to keep your Kia Sorento running smoothly and safely. Hope to see you next time at Kia AutoSport Columbus.

October 15, 2019

Kudos to the service department! I went in for an oil change and was informed I had an upgrade due at no cost to me. The service was excellent and much quicker than I anticipated. More

by Merilyn C
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rick
Oct 15, 2019 -

Kia AutoSport Columbus responded

Merilyn - It's great to hear that your recent service visit went smoothly and that our team was able to take care of your upgrade as well. Thank you for your fantastic feedback! We look forward to serving you next time.

September 03, 2019

Service to replace door handle Was disappointed in being charged for my passenger door falling off. It literally came off in my hand when trying to open the door. I have a 2012 Kia More

by Klocklear
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brenda Nappi
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Travis Vick, Jerome Brown
Sep 09, 2019 -

Kia AutoSport Columbus responded

I'm sorry that we were not able to cover the cost of your door repairs. I would be happy to discuss this with you further and answer any questions you may have. Don't hesitate to give me a call. Thank you, Kelly Facer - Service Manager - 706-341-4444

...
35
...