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367 Reviews of Kia AutoSport Columbus - Service Center
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October 22, 2019
2011 Kia Sorento service Have been bringing my 2011 KIA Sorento For services since 2012. I’ve been pleased with service .. Appreciate the service I receive even with a poss Have been bringing my 2011 KIA Sorento For services since 2012. I’ve been pleased with service .. Appreciate the service I receive even with a possible emergency.. Brenda Nappi is the best for Customer Service & assistance.. Thank You More
by L carter
October 15, 2019
Kudos to the service department! I went in for an oil change and was informed I had an upgrade due at no cost to me. The service was excellent and much quicker than I anticipated. I went in for an oil change and was informed I had an upgrade due at no cost to me. The service was excellent and much quicker than I anticipated. The staff is always friendly & Rick kept me informed during the entire time. I was offered a ride home in case I didn’t want to wait. More
by Merilyn C
Employees Worked With
Rick
September 03, 2019
Service to replace door handle Was disappointed in being charged for my passenger door falling off. It literally came off in my hand when trying to open the door. I have a 2012 Kia Was disappointed in being charged for my passenger door falling off. It literally came off in my hand when trying to open the door. I have a 2012 Kia Sorento. Also I have not received any service coupons since I purchased my car in 2012. More
by Klocklear
May 31, 2018
Tires For Life is a Lie I just had my car in for a service/oil change this morning. I have had the car for 3+ years, it's a decent car with no problems. We had asked on the p I just had my car in for a service/oil change this morning. I have had the car for 3+ years, it's a decent car with no problems. We had asked on the previous oil change about getting new tires and were told that it wasn't time yet. Mentioned it again this morning and was told the same thing. I have recently been approached by a couple of co-workers that told me I needed new tires. It's quite obvious that it's time for them to be replaced but KIA keeps saying "No, it's not time yet". Obviously this advertisement of "Tires for Life" is just a ploy to get customers. I guess I'll go out and purchase my own tires or just trade my KIA in for an American made car. I really can't blame the employees for following what is obviously KIA policy. It appears that they avoid tire replacement at all cost. I'll never by another KIA. More
by KatDeVo
May 07, 2018
Very helpful Brenda was very helpful. She is a great person. She kept me updated on what was going on with my recall service. Thanks to brenda, my day was less str Brenda was very helpful. She is a great person. She kept me updated on what was going on with my recall service. Thanks to brenda, my day was less stressful. More
by Ahussey
Employees Worked With
December 18, 2017
Wonderful and very friendly Because the way mrs Brenda,informed me of all the things that needed to be done to my Kia soul was in a very good ways to understand and very good and Because the way mrs Brenda,informed me of all the things that needed to be done to my Kia soul was in a very good ways to understand and very good and helpful More
by Sandra J Hinson
Employees Worked With
September 18, 2017
Will Not Stand Behind Warranty I bought my 2012 Kia Sorento SX at Kia of Columbus for the tires for life. Well, needless to say it's a scam. I have yet to get new tires. I sent I bought my 2012 Kia Sorento SX at Kia of Columbus for the tires for life. Well, needless to say it's a scam. I have yet to get new tires. I sent my email address privately to Katie Camacho. KOC is trying to remove my comment. Imagine that. More
by Ronda Broadwater
Employees Worked With
Kelly Facer
April 24, 2017
Great Customer Service Fast, efficient, and caring! Paid attention to our needs. Derrick Riley and Chase Fair were in constant contact with us during our purchase and signin Fast, efficient, and caring! Paid attention to our needs. Derrick Riley and Chase Fair were in constant contact with us during our purchase and signing process. Second car we have purchased from Derrick. More
by 2dacranes
Employees Worked With
Chase Fair, Bentley Mixon, Derrick Riley
December 12, 2016
Brought car in for 30,000 service Car promised when told & Rachel kept me posted on any additional needs. I got car at 2pm then had accident at 4pm & needed tire and hubcap. Towed to K Car promised when told & Rachel kept me posted on any additional needs. I got car at 2pm then had accident at 4pm & needed tire and hubcap. Towed to KIA & Rachel was able to get it back to me before they closed at 5. She also gave me a car wash to Google. They had already washed my car at initial service. More
by Maureen Berry
Employees Worked With
Rachel Kirkland
November 02, 2016
Rip off on repairs This place will rip you off on repair prices. I brought my Kia soul in for a mileage maintenance and the tire light being on. I had to bring the car b This place will rip you off on repair prices. I brought my Kia soul in for a mileage maintenance and the tire light being on. I had to bring the car back in due to the tire light coming back on and they found a small pin hole with a very slow leak in the tire. The labor fee for changing the tire was ridiculous. I asked if they could cut me a small break due to the fact that the car was already brought in the weekend before. The guy who claimed to be the MRG on duty was extremely rude and accused me of trying to get everything for free. I went across the street to Walmart and got a tire with similar rating/mileage and the labor charge was a fraction of the cost. The Kia in Lagrange Ga is much much better. More
by Amyas
Employees Worked With
Unsure
