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Kia AutoSport Columbus - Service Center

Columbus, GA

4.7
363 Reviews

363 Reviews of Kia AutoSport Columbus - Service Center

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December 12, 2019

Yusef and Theo were the first people I encountered when I got to Kia Autosport. They were smiling, upbeat and ready to assist me. They kept me updated with the status of my vehicle. They were very profession More

by cwashington3
Recommend Dealer
Yes
Employees Worked With
Theo Shelton
Dec 12, 2019 -

Kia AutoSport Columbus responded

Thank you for your review and your kind words! We are so happy you were happy with the service you received from us!

December 12, 2019

They have been very great to work with. Everyone always is very helpful. They are prompt pay attention to the details and are very speedy to all my requests More

by brendaheleski
Recommend Dealer
Yes
Employees Worked With
Brenda Nappi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Clarence Fedrick, Kelly Facer, Daniel Martin, Cierra Deslandes
Dec 12, 2019 -

Kia AutoSport Columbus responded

Thank you for your review! We are so happy we could make this experience great for you! Welcome to the Kia Autosport Family!

December 12, 2019

Outstanding Service Department We needed to bring our Suzuki in for a recall-related service, and they were great. Because we came from 85 miles away, we couldn’t leave it overnigh More

by Last Suzuki in Georgia
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brenda Nappi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : shuttle driver
Dec 12, 2019 -

Kia AutoSport Columbus responded

Thank you for taking the time to tell us about your experience here! We are so glad we could make it an enjoyable day in Columbus! We hope to be able to continue your services and welcome you to the Kia Autosport Family!

December 12, 2019

Professionalism It was very warm welcoming and super reliable to what I needed to get done. Yusef Johnson and Theo Shelton were very professional and very nice to acc More

by PJwizzle
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Yusef Johnson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Theo Shelton
Dec 12, 2019 -

Kia AutoSport Columbus responded

Thank you for your review! We appreciate your kind words and hope to continue to give you professional and friendly service!

December 11, 2019

great service I had an amazing experience. Yusef is always so friendly and helpful! He seems to always go out of his way to smile and welcome me whenever I visit th More

by aprilbturner
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Yusef Johnson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 11, 2019 -

Kia AutoSport Columbus responded

Thank you for the great review! We could not agree with you more! Yusef is an amazing asset to this company and always treats our customers like family!

December 10, 2019

Yusuff Johnson and Brenda Nappi are always very professional and very good at what they do. They are a true asset to your team. I gave them a 5 star rating. More

by Mike23bryan
Recommend Dealer
Yes
Employees Worked With
Brenda Nappi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Yusef Johnson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 10, 2019 -

Kia AutoSport Columbus responded

Thank you for your wonderful and kind words! We are so glad that we could make a lasting impression!

December 10, 2019

This dealership is very clean and employees are very nice. I received excellent service while waiting to get my vehicle serviced. From the welcoming experience to leaving I felt like I belonged. More

by Miverson
Recommend Dealer
Yes
Employees Worked With
Brenda Nappi
3.0
This rating includes all reviews, with more weight given to recent reviews.
Yusef Johnson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : BJ Olivares
Dec 11, 2019 -

Kia AutoSport Columbus responded

Thank you for your kind words! We very much appreciate your business and we are so glad we could make your experience with us great!

December 10, 2019

Everyone is nice and very helpful! I bought a 2018 KIa Soul from them and have had no problems what so ever! The friendly staff there is so amazing, from their award winning smiles to g More

by Ally8
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brenda Nappi
4.0
This rating includes all reviews, with more weight given to recent reviews.
Yusef Johnson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : BJ Olivares, Travis Vick
Dec 11, 2019 -

Kia AutoSport Columbus responded

Alexandria - THANK YOU for the amazing review! We are so glad we can make your experience with us memorable! We look forward to your business for many years to come! Thank you for being a member of the Kia Autosport Family!

December 09, 2019

Top Experience This was by far one of the best experiences that I have had with the service department since 2007. I own 2 Kia Optimas, K900, and Soul. More

by alanaevans10
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Yusef Johnson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jordsn Day, Travis Vick
Dec 10, 2019 -

Kia AutoSport Columbus responded

We are so glad we could leave you with a great impression! We appreciate your feedback and your continued business!

December 09, 2019

Not all that bad, but not all that great either. I own a 2017 Sorento & have been getting all my service done at this location. 1st off let me say that Mr. Yusef Johnson is wonderful. Always super More

by bvanaco1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Gary Wade
4.0
This rating includes all reviews, with more weight given to recent reviews.
Yusef Johnson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Travis Vick
Dec 10, 2019 -

Kia AutoSport Columbus responded

Thank you for taking the time tell us about your experience here. I'm truly sorry that this has been your impression with regards to your service. I understand the concern. If you would like to contact me directly with any further detail or any future concerns, my name is Melanie Lee and I'm the new General Manager here. I can be reached at 706-341-4444 or mplee@kiaautosport.com. We welcome the opportunity to learn from mistakes and take your feedback into serious consideration.

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