Kia AutoSport Columbus - Service Center

Detailing When the Cadenza was purchased new in 2015, routine service included a car wash and vacuum. Now, you have to ask for the service and the last time "d When the Cadenza was purchased new in 2015, routine service included a car wash and vacuum. Now, you have to ask for the service and the last time "detailing" was performed, the interior of the car was not vacuumed. Yosef always does a great job with the greeting and the service writers perform their tasks well. Unfortunately the back side details are not to the same standard as they once were. More

Yusef is the best! I have been met with Yusef's smiling face for the past 5 years of my life. Everytime I have needed to get my car serviced, he has been there to help m I have been met with Yusef's smiling face for the past 5 years of my life. Everytime I have needed to get my car serviced, he has been there to help make the process smooth, offer good conversation, and generally just make me feel at home. More

I recently had my Tullride serviced at kia of columbus. Theo Shelton was amazing to work with. I will Definitely use them again, especially Theo! Theo Shelton was amazing to work with. I will Definitely use them again, especially Theo! More

good experience but this rating format is a pain in the a__. very customer oriented . concerned about your needs while waiting for and during service. comfortable waiting area and refreshments. labor and par very customer oriented . concerned about your needs while waiting for and during service. comfortable waiting area and refreshments. labor and partz are a bit higher than normal. More

Brenda Nappi is always professional and helps greatly with making car service easy. Always a pleasure with and without appointment set up such as things that can't. with making car service easy. Always a pleasure with and without appointment set up such as things that can't. More

Disappointed that problem of Soul engine revving up & lurching forward when stopped at red light could not be diagnosed. Check engine light doesn’t come on. Otherwise courteous service of oil change & t lurching forward when stopped at red light could not be diagnosed. Check engine light doesn’t come on. Otherwise courteous service of oil change & tire rotation! More

great staff at service department. everybody is help full ,nice and friendly and professional. Yusef Johnson is great. he does a great job.. he is nice and courteous.. on sat everybody is help full ,nice and friendly and professional. Yusef Johnson is great. he does a great job.. he is nice and courteous.. on saturdays could use more technicians in shop to speed things up.. Brenda Nappi is nice and my favorite service advisor to deal with. she is always profesional. i hope her and yusef stays at kia for a long time. More

In the past I have not had the best customer service experience. Some of the people were cold and unfriendly. However BJ from the service department changed all that. His kindness, courtesy and profes experience. Some of the people were cold and unfriendly. However BJ from the service department changed all that. His kindness, courtesy and professionalism was the best I had ever encountered. He took very good care of me and did it with honesty and a smiles More

Friendly and helpful staff. Used Kia roadside for flat tire last night. Tires replaced promptly the next morning. I love the tires for life program. tire last night. Tires replaced promptly the next morning. I love the tires for life program. More

Yusef Johnson is one of the best people I have ever met. I love everyone there!! They are like family. Always very friendly and welcoming. I love everyone there!! They are like family. Always very friendly and welcoming. More