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Kia AutoSport Columbus - Service Center

Columbus, GA

4.7
366 Reviews

366 Reviews of Kia AutoSport Columbus - Service Center

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May 06, 2020

Always a great experience when I visit kia auto sport in Columbus ga. Never any issues and the facility is always clean and everyone is friendly More

by Tmclean302
Recommend Dealer
Yes
Employees Worked With
Kevin Mosley
5.0
This rating includes all reviews, with more weight given to recent reviews.
Yusef Johnson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : BJ Olivares
May 02, 2020

Outstanding Went in for an oil change and left with a new vehicle. Gave up 2015 Optima for a 2020 Sorento S.It was was my mother's car willed to me, so it was a l More

by walter.nesbitt
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Melanie Lee
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brenda Nappi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Yusef Johnson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Clarence Fedrick, Kelly Facer, BJ Olivares, Matt Pavey, Jeffrey JJ Stinson
April 27, 2020

Splendid Service Experience Brenda Nappi and the Kia Service Team magnificently serviced my Sportage today answering my questions courteously, knowledgeably with an uplifting att More

by tgrider2120
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brenda Nappi
5.0
This rating includes all reviews, with more weight given to recent reviews.
April 25, 2020

Great service experience! Our service experience at this dealership was outstanding. Our rep, Brenda, always treats us with respect, courtesy and makes us feel special. Very More

by waters8162
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brenda Nappi
5.0
This rating includes all reviews, with more weight given to recent reviews.
April 21, 2020

I have been more than pleased with this dealership. The Sales department and Service department have such friendly and helpful staff. I highly recommend them! More

by Oogie_1966
Recommend Dealer
Yes
Employees Worked With
Brenda Nappi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Yusef Johnson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Chase Fair, BJ Olivares, Terry Hancock
April 06, 2020

Great visit!! Brenda and Nikki were very professional and kind!! They greeted me with a welcoming smile. Service was wonderful on my visit 4-6-20. Thank you ladies!!! More

by Tracy D
Recommend Dealer
Yes
Employees Worked With
Brenda Nappi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Nikki
April 04, 2020

Very quick with ordering the parts for my car. Customer in the Service department with Brenda was very nice and she was very helpful and kept me update with the process More

by Shaqwida
Recommend Dealer
Yes
Employees Worked With
Brenda Nappi
5.0
This rating includes all reviews, with more weight given to recent reviews.
April 02, 2020

Well Organized and Communicates Well Professional, friendly and keeps customers informed. Worked well with staff to make sure my car was serviced this morning. Very important to have a More

by kaskelly
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brenda Nappi
5.0
This rating includes all reviews, with more weight given to recent reviews.
March 31, 2020

Wait was very long for a scheduled appointment. (Received % off services). A relative of an employee there arrived after me for same service and was out before me and another guests. Service rep. guy was rud More

by ead198t
Recommend Dealer
No
Employees Worked With
BJ Olivares
Mar 31, 2020 -

Kia AutoSport Columbus responded

I'm so sorry to read about your recent visit to our Service Department. Now more then ever we're trying to accommodate our clients and we're extremely grateful for your visit. I would love the opportunity to learn more about your visit and ways we can improve upon our client interactions. Rest assured Yuseff is still on our team! In an effort to keep our team and clients healthy and safe we've limited the number of team members on shift throughout the week. Please feel free to reach out to me directly by calling 706-341-4421 or emailing mplee@kiaautosport.com. I appreciate your feedback and look forward to hearing from you! Melanie Lee General Manager

March 02, 2020

Outstanding Service Experience As usual, I had an outstanding service experience during my visit on February 28. My car was checked in immediately, and Brenda Nappi did an outstand More

by Joy Davis
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brenda Nappi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 03, 2020 -

Kia AutoSport Columbus responded

Thank you for your wonderful review! We are glad to hear that your experience with Brenda was great! Thank you for trusting us with your Rio, and we look forward to your next visit!

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