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Kia AutoSport Columbus - Service Center

Columbus, GA

4.7
363 Reviews

363 Reviews of Kia AutoSport Columbus - Service Center

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April 25, 2020

Great service experience! Our service experience at this dealership was outstanding. Our rep, Brenda, always treats us with respect, courtesy and makes us feel special. Very More

by waters8162
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brenda Nappi
5.0
This rating includes all reviews, with more weight given to recent reviews.
April 21, 2020

I have been more than pleased with this dealership. The Sales department and Service department have such friendly and helpful staff. I highly recommend them! More

by Oogie_1966
Recommend Dealer
Yes
Employees Worked With
Brenda Nappi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Yusef Johnson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Chase Fair, BJ Olivares, Terry Hancock
April 06, 2020

Great visit!! Brenda and Nikki were very professional and kind!! They greeted me with a welcoming smile. Service was wonderful on my visit 4-6-20. Thank you ladies!!! More

by Tracy D
Recommend Dealer
Yes
Employees Worked With
Brenda Nappi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Nikki
April 04, 2020

Very quick with ordering the parts for my car. Customer in the Service department with Brenda was very nice and she was very helpful and kept me update with the process More

by Shaqwida
Recommend Dealer
Yes
Employees Worked With
Brenda Nappi
5.0
This rating includes all reviews, with more weight given to recent reviews.
April 02, 2020

Well Organized and Communicates Well Professional, friendly and keeps customers informed. Worked well with staff to make sure my car was serviced this morning. Very important to have a More

by kaskelly
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brenda Nappi
5.0
This rating includes all reviews, with more weight given to recent reviews.
March 31, 2020

Wait was very long for a scheduled appointment. (Received % off services). A relative of an employee there arrived after me for same service and was out before me and another guests. Service rep. guy was rud More

by ead198t
Recommend Dealer
No
Employees Worked With
BJ Olivares
Mar 31, 2020 -

Kia AutoSport Columbus responded

I'm so sorry to read about your recent visit to our Service Department. Now more then ever we're trying to accommodate our clients and we're extremely grateful for your visit. I would love the opportunity to learn more about your visit and ways we can improve upon our client interactions. Rest assured Yuseff is still on our team! In an effort to keep our team and clients healthy and safe we've limited the number of team members on shift throughout the week. Please feel free to reach out to me directly by calling 706-341-4421 or emailing mplee@kiaautosport.com. I appreciate your feedback and look forward to hearing from you! Melanie Lee General Manager

March 02, 2020

Outstanding Service Experience As usual, I had an outstanding service experience during my visit on February 28. My car was checked in immediately, and Brenda Nappi did an outstand More

by Joy Davis
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brenda Nappi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 03, 2020 -

Kia AutoSport Columbus responded

Thank you for your wonderful review! We are glad to hear that your experience with Brenda was great! Thank you for trusting us with your Rio, and we look forward to your next visit!

February 23, 2020

I had a very good experience the staff was very courteous and the manger was on point the service was excellent fast and good standing More

by Owensethel8
Recommend Dealer
Yes
Employees Worked With
BJ Olivares
Feb 24, 2020 -

Kia AutoSport Columbus responded

Thank you for the amazing review! We're so glad we could make your experience here great! Looking forward to you next visit with us!

February 21, 2020

When I arrived it was very polite and took my car and service it and ask me that I need coffee or anyting and then every few minutes someone will come and check to make sure I was okay thank you and the More

by lindamercer03
Recommend Dealer
Yes
Employees Worked With
Brenda Nappi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Yusef Johnson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Theo Shelton
Feb 22, 2020 -

Kia AutoSport Columbus responded

Thank you for your amazing review! We're so glad we could make this experience great for you! We look forward to your next visit with us!

February 15, 2020

confident experience Feb. 7 I live in another town and ran over a LARGE piece of metal in the highway, fairly close to the dealership. They checked my car immediately .E More

by Norma
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brenda Nappi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 17, 2020 -

Kia AutoSport Columbus responded

Thank you for sharing your experience! We're so glad we could make things a little bit easier on you! Thank you for the recommendation!

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