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Kia AutoSport Columbus - Service Center

Columbus, GA

4.7
367 Reviews

367 Reviews of Kia AutoSport Columbus - Service Center

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August 28, 2020

My experience was top notch! I scheduled my appointment online (which was a breeze) and arrived at my scheduled appointment time. I was greeted by Mr. Yusef Johnson and he truly made a great first impressi More

by jineataylor
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brenda Nappi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Yusef Johnson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 29, 2020 -

Kia AutoSport Columbus responded

Great to hear that Yusef and Brenda took such great care of you! They make a great team and we're lucky to have them! I appreciate your business and if you need anything, don't hesitate to ask! Thank you for your great review!!! Melanie Lee General Manager mplee@kiaautosport.com 706-341-4421

August 24, 2020

The greeter at Kia Autosport in Columbus, GA is always polite and very helpful upon arriving at the dealership. His name is Yusef Johnson. He really is a true professional. I believe that Kia should re More

by Columbus C. Wheeler
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Yusef Johnson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jeni Beaver
Aug 28, 2020 -

Kia AutoSport Columbus responded

Thank you so much for this lovely review of Yusef Ms. Wheeler! Yusef is definitely one of the most beloved team members by both clients and employees alike!! I'm very lucky to have him on our team and I can't thank you enough for recognizing him here. We appreciate you and thank you for your business!!! Melanie Lee General Manager mplee@kiaautosport.com 706-341-4421

August 22, 2020

I have been drying a Kia since 2013...whenever I get my car serviced Yusef Johnson does an amazing job and is friendly and extremely helpful. More

by ladyk811
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brenda Nappi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Yusef Johnson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 24, 2020 -

Kia AutoSport Columbus responded

I'm so glad that our team continues to exceed your expectations during your service visits!! Thank you for your continued business and for being an important member of the KIA AutoSport Family! I appreciate you!! Melanie Lee General Manager

August 20, 2020

Kia I love Kia they have kept my car up to par for the last 4 years. The employees greet u with a smile and kindness. Thank u shenese and diamond for being so pleasant and keeping me company while I wai More

by upshawruby55
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Shanae Collins, Diamond Harris, Andrew "Drew" Klementovich
Aug 24, 2020 -

Kia AutoSport Columbus responded

Shanae and Diamond are THE BEST and I'm glad to hear they were great company on your most recent visit. We're working hard to ensure each and every client has the attention they deserve by hiring additional team members to assist you with your visits. Thank you for your continued loyalty to KIA AutoSport and we appreciate YOU! Please let me know if you need anything! Melanie Lee General Manager mplee@kiaautosport.com

August 11, 2020

We were able to drop in without an appointment and the car was repaired before the end of day. They replaced my engine cover after my child ran over an object in the road. More

by Anne
Recommend Dealer
Yes
Employees Worked With
Brenda Nappi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Yusef Johnson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : BJ Olivares, Shanae Collins
Aug 11, 2020 -

Kia AutoSport Columbus responded

Thank you Anne! I'm glad to hear our team was able to accommodate your needs without a scheduled appointment. We're glad we earned your such a nice review of our team and thank you for taking time to rate us on Dealerrater.com. I appreciate your business and your feedback! Melanie Lee General Manager mplee@kiaautosport.com 706-341-4421

August 02, 2020

Long Wait Times but to be Expected I dred getting an oil change because I know that I'm going to be there all day! The only bright side is seeing Mr. Yusef Johnson! He is such a smiling More

by kimbroughkia
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brenda Nappi
4.0
This rating includes all reviews, with more weight given to recent reviews.
Yusef Johnson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jeffrey JJ Stinson
July 31, 2020

I should not have had to tell them that my 2018 Kia was still under warranty. They tried to sell me a $265 battery. I bought the car there and it only has 17,000 miles on it. Buyer BEWARE. More

by Callahan6201
Recommend Dealer
No
Employees Worked With
Brenda Nappi
2.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 05, 2020 -

Kia AutoSport Columbus responded

Thank you for taking my call to discuss your recent issue with your battery. As we discussed we are in the process of hiring and training additional team members to make sure that mistakes like this don't happen again. Sometimes in the rush we miss a step and the battery warranty validation step was skipped in this case. I'm glad we were able to address this before you left and we were able to take care of the battery for you. Again, I apologize for the error and I'm glad we had the opportunity to discuss this visit. Thank you for your business and thank you for taking the time rate us on dealerrater.com. Melanie Lee General Manager mplee@kiaautosport.com 706-341-4421

July 28, 2020

Outstanding service done in a timely matter. I took my Suzuki for a service recall and I am very satisfied with the service provided by Kia AutoSport Columbus. Very courteous and professional staff. More

by Very satisfied customer
Recommend Dealer
Yes
Employees Worked With
Brenda Nappi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kelly Facer
July 27, 2020

Yusef was so helpful and kind Yusef was wonderful - he was helpful and kind when I arrived for my appt, and made sure the work was done to my satisfaction. He wore a mask for our c More

by Margaret S
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Yusef Johnson
5.0
This rating includes all reviews, with more weight given to recent reviews.
July 24, 2020

I had the best car buying experience. Everyone was patient with all of my questions and gave me the price I wanted. Everyone made me feel comfortable. I wasn't sure I coukd get what I wanted but they More

by tamicikowilliams
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Robert Laster III
5.0
This rating includes all reviews, with more weight given to recent reviews.
Yusef Johnson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : David Ray, Lanton Kyle
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