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Kia AutoSport Columbus - Service Center

Columbus, GA

4.7
363 Reviews

363 Reviews of Kia AutoSport Columbus - Service Center

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September 30, 2020

Excellent service during my viisit. They explained what needed to be done on the tire and needed new filters and my front brakes soon need to be changed. The staff kept me informed at all times. More

by J7perez58j
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brenda Nappi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Yusef Johnson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Shanae Collins
Oct 03, 2020 -

Kia AutoSport Columbus responded

I'm so glad to hear about your excellent service visit here with our team!! We are all working everyday to ensure we are making improve our level of service for you so it's great to hear when we meet expectations. I appreciate your business and your lovely review!!! Melanie Lee General Manager mplee@kiaautosport.com 706-341-4421

September 28, 2020

Love it just love the service. It joy to do business with. I will be back. Just love the service that you give to your customers. Thanks a lot More

by tyrone71590
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brenda Nappi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Brett Smith
Sep 29, 2020 -

Kia AutoSport Columbus responded

So glad to read that Brenda and Brett took such great care of you during your visit!! We love you too and we hope to continue to exceed your expectations. Thank you for your business and your review! Melanie Lee General Manager mplee@kiaautosport.com 706-341-4421

September 12, 2020

I’ve not had much of an issue when taking my car in to be serviced. Luckily that’s few and far in between. Just for regular maintenance. I did however notice slight tension in the air when I took it last wee More

by lkstreet
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Shanae Collins, Diamond Harris, Andrew "Drew" Klementovich
September 03, 2020

It was a great experience.. they told me what was going on every step of the way.. they was very helpful in my service. I would come back for service anytime More

by queen.t.davis
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Yusef Johnson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Lanton Kyle
Sep 07, 2020 -

Kia AutoSport Columbus responded

This is so great to hear! I'm glad Lanton and Yusef made your experience here one to write about. I really appreciate you taking time to rate us on DealerRater.com and your business. Please let me know if you need anything in the future and we look forward to seeing ya at KIA again soon :) Melanie Lee General Manager mplee@kiaautosport.com 706-341-4421

September 02, 2020

I have always have excellent customer service from Yusef Johnson. He always greets me with a pleasant smile and make sure my needs pertaining to my car are taken care of. As part of the Service First Impres More

by PAE0610
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Yusef Johnson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 07, 2020 -

Kia AutoSport Columbus responded

Yusef is a KIA AutoSport Treasure!! Thank you so much for taking time to write such a lovely review about Yusef. He is a hard worker and one of the most well loved team members we are lucky enough to have with us. We appreciate your business and if you need anything please let me know. Melanie Lee General Manager mplee@kiaautosport.com 706-341-4421

Sep 07, 2020 -

PAE0610 responded

Thank you so much.

September 01, 2020

Brenda is always so professional, goes beyond your duties to satisfy not only me but all the customers, takes time to explain what is going on with your vehicle, price! She is an excellent intelligent woman More

by deshannon
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brenda Nappi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 07, 2020 -

Kia AutoSport Columbus responded

This is such a great review of Brenda!! Thank you for taking time to write such lovely things about Brenda. You are right! She's a super hard worker and does go above and beyond for her clients. We all appreciate her and I'm glad to read that you appreciate her too. If you need anything please let me know and thank you for your buisness. Melanie Lee General Manager mplee@kiaautosport.com 706-341-4421

August 28, 2020

My experience was top notch! I scheduled my appointment online (which was a breeze) and arrived at my scheduled appointment time. I was greeted by Mr. Yusef Johnson and he truly made a great first impressi More

by jineataylor
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brenda Nappi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Yusef Johnson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 29, 2020 -

Kia AutoSport Columbus responded

Great to hear that Yusef and Brenda took such great care of you! They make a great team and we're lucky to have them! I appreciate your business and if you need anything, don't hesitate to ask! Thank you for your great review!!! Melanie Lee General Manager mplee@kiaautosport.com 706-341-4421

August 24, 2020

The greeter at Kia Autosport in Columbus, GA is always polite and very helpful upon arriving at the dealership. His name is Yusef Johnson. He really is a true professional. I believe that Kia should re More

by Columbus C. Wheeler
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Yusef Johnson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jeni Beaver
Aug 28, 2020 -

Kia AutoSport Columbus responded

Thank you so much for this lovely review of Yusef Ms. Wheeler! Yusef is definitely one of the most beloved team members by both clients and employees alike!! I'm very lucky to have him on our team and I can't thank you enough for recognizing him here. We appreciate you and thank you for your business!!! Melanie Lee General Manager mplee@kiaautosport.com 706-341-4421

August 22, 2020

I have been drying a Kia since 2013...whenever I get my car serviced Yusef Johnson does an amazing job and is friendly and extremely helpful. More

by ladyk811
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brenda Nappi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Yusef Johnson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 24, 2020 -

Kia AutoSport Columbus responded

I'm so glad that our team continues to exceed your expectations during your service visits!! Thank you for your continued business and for being an important member of the KIA AutoSport Family! I appreciate you!! Melanie Lee General Manager

August 20, 2020

Kia I love Kia they have kept my car up to par for the last 4 years. The employees greet u with a smile and kindness. Thank u shenese and diamond for being so pleasant and keeping me company while I wai More

by upshawruby55
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Shanae Collins, Diamond Harris, Andrew "Drew" Klementovich
Aug 24, 2020 -

Kia AutoSport Columbus responded

Shanae and Diamond are THE BEST and I'm glad to hear they were great company on your most recent visit. We're working hard to ensure each and every client has the attention they deserve by hiring additional team members to assist you with your visits. Thank you for your continued loyalty to KIA AutoSport and we appreciate YOU! Please let me know if you need anything! Melanie Lee General Manager mplee@kiaautosport.com

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