Kia AutoSport Columbus - Service Center

As soon as I arrived they were able to check my car and do what I wanted done or needed done on my car..Plus, answered all of my questions concerning the condition of my car...After the tune-up and 30 poin do what I wanted done or needed done on my car..Plus, answered all of my questions concerning the condition of my car...After the tune-up and 30 point inspection, the car was cleaned inside and out....It drove smooth and comfortable..The customer rep. helped me with pairing my phone with the vehicle bluetooth set-up...I really had a nice dealership service. More

This is not specifically about the dealership itself but the Kia corporation as a whole. I recently broke down an hour and a half away from home due to a motor malfunction which was determined to be a recal the Kia corporation as a whole. I recently broke down an hour and a half away from home due to a motor malfunction which was determined to be a recall. I had to pay over $800 for the weekend to have my car towed back to Columbus and to get a rental car. Once my car was at the dealership my car was there a whole week before it was even looked it and that week I had to pay for another rental car. After that week Kia picked up on the contract for the rental. Once my car was ready for pick up I presented my receipts for reimbursement and was told I could only get reimbursed for what Kia would pay for a rental car which meant I would get back $100 less that what I had paid. And in regards to the other costs I have to submit that to the main Kia for review for reimbursement. This is not good customer service but this is the second time I’ve had to deal with Kia about a Kia problem and both times had horrible customer service. I would not recommend anyone purchase a Kia vehicle. More

These people went above the call of duty to make sure I was happy with my car as they always do thanks for all you guys do I was happy with my car as they always do thanks for all you guys do More

I got my oiled changed at Kia Auto Sport and the service was awesome. Brett was knowledgeable,courteous and got the work done in a timely manner. I will recommend Kia AutoSport service to all of my friends was awesome. Brett was knowledgeable,courteous and got the work done in a timely manner. I will recommend Kia AutoSport service to all of my friends an family. More

Brought in for recall issues. Was told it had nothing to do with recall, but gave me a $800 estimate. Problems not explained well. Still not sure what’s wrong do with recall, but gave me a $800 estimate. Problems not explained well. Still not sure what’s wrong More

Scheduling an appointment was easy. The service advisor, Brenda, kept me informed during each step of service performed on my vehicle. When I picked up my vehicle, a complimentary car wash had been given. Brenda, kept me informed during each step of service performed on my vehicle. When I picked up my vehicle, a complimentary car wash had been given. More

Everyone is nice and friendly, and helpful. We are always greeted with a smile. Yusef is great. The dealership is always clean. And comfortable. I would recomend kia autosport to all my friends greeted with a smile. Yusef is great. The dealership is always clean. And comfortable. I would recomend kia autosport to all my friends More

Even though it was a simple fix, I really appreciated the service. It was assume and everyone was so nice and polit. Thank you guys again!! service. It was assume and everyone was so nice and polit. Thank you guys again!! More

This was my first time at this KIA dealership. They were well run and organized. The waiting area was setup for social distancing and comfortable. I will definitely be using them again. well run and organized. The waiting area was setup for social distancing and comfortable. I will definitely be using them again. More

Fantastic service at Kia Columbus. greeted with a friendly smile and every member of the staff was wonderful! Gave me updates while I waited. And they even were finished early! friendly smile and every member of the staff was wonderful! Gave me updates while I waited. And they even were finished early! More