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Kia AutoSport Columbus - Service Center

Columbus, GA

4.7
363 Reviews

363 Reviews of Kia AutoSport Columbus - Service Center

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March 03, 2022

The car has 60,000 miles nine years on the tires and they will not change them even though they’re free for life marked on the service report that the with the most dry rot tire was great?,if something hap More

by rvelez
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Chris Arevalo
4.0
This rating includes all reviews, with more weight given to recent reviews.
March 01, 2022

Great experience in both sales and service department! Top notch customer service and care with all of my vehicle needs! More

by Kmoravec85
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brenda Nappi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chris Arevalo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 01, 2022 -

Kia AutoSport Columbus responded

Thank you so much for this 5 star review!! We are so thankful to have you as a part of our family.

February 25, 2022

My car is practically new. I took my car in for a simple tire rotation and oil change. I live 40miles away. My car broke down on the side of the road. It was smoking terribly. More

by latonyahatchett1107
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Melanie Lee
1.0
This rating includes all reviews, with more weight given to recent reviews.
Brenda Nappi
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Clarence Fedrick, David Ray, Andrew "Drew" Klementovich
February 11, 2022

EVERYONE I encountered on this first service visit was kind, professional and efficient. I will continue to use this dealership for my auto service AND probably buy my next KIA there! More

by dawn
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brenda Nappi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 01, 2022 -

Kia AutoSport Columbus responded

We are so happy to hear your experience was fantastic, Dawn! We are so thankful for you and your business!

February 10, 2022

This was my first time visiting the service department. I had a wonderful experience. Customer service was great. More

by Dsampson1029
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Makenzie Johnson
Mar 01, 2022 -

Kia AutoSport Columbus responded

Thank you SO much for this 5 star review! We are so happy you chose us. If you ever have any questions or concerns do not hesitate to reach out.

February 01, 2022

The maintenance department was awesome! They did Exactly what they told me what they would be doing and tried to make me comfortable and made me feel like an important customer! More

by Cindy
Friendliness
Recommend Dealer
Yes
Employees Worked With
Brenda Nappi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 02, 2022 -

Kia AutoSport Columbus responded

Cindy, thank you for trusting us with your service and we are glad you had a good experience! We are thankful for you and your business and look forward to working with you again for your next service!

February 01, 2022

The service was prompt and everyone is very courteous. The waiting area is nice and someone is always checking to see if you need an update on your vehicle. You are escorted to your vehicle when the servi More

by deesumlin
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
James Orr
Mar 02, 2022 -

Kia AutoSport Columbus responded

Thank you for your kind words, your feedback means the world to us. We will continue to walk the extra mile to exceed your expectations. We are thankful for you and your business. If you ever have any questions or concerns, please let us know.

January 30, 2022

Best dealship in town Immediate service service consultant review results of multi point inspection with me she demonstrate genuine care for me and my car very happy with everything More

by diannejerkins35
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brenda Nappi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 02, 2022 -

Kia AutoSport Columbus responded

Thank you, Dianne for the 5 star review! We are happy that you are happy. We are looking forward to your next visit. Whether you want to get an oil change, tire rotation, wheel alignment or any other tire and auto services done, remember we are here to help. We are thankful for you!

January 26, 2022

I have used KIA dealerships for 6 years in a row with the SOULS I have purchased. The Staff at every KIA dealership is very professional and courteous. They went above my expectations cleaning my interior an More

by John
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Yusef Johnson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Andrew "Drew" Klementovich, Makenzie Johnson
Mar 02, 2022 -

Kia AutoSport Columbus responded

Thank you, John for the 5 star review! We are happy that you are happy. We are looking forward to your next visit. Whether you want to get an oil change, tire rotation, wheel alignment or any other tire and auto services done, remember we are here to help. We are thankful for you! Melanie Lee General Manager Mplee@kiaautosport.com 706-341-4421

January 26, 2022

Love love this place!! The customer service is amazing here!! Mrs.Brenda and Yusef are so professional friendly and kind!! I love going to KIA and seeing them both!! Couldn't ask for a better crew than th More

by Tracy D
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brenda Nappi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Yusef Johnson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 02, 2022 -

Kia AutoSport Columbus responded

Thank you for leaving this wonderful review! We are thrilled to hear that Brenda and Yusef took such great care of you during your visit with us. We strive to provide our customers with and upfront, transparent, and hassle-free experience. Thank you for your business and we hope to see you again!

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