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Kia AutoSport Columbus

Columbus, GA

4.9
1,998 Reviews
KIA AutoSport is one of the only family owned and operated New Vehicle Dealership in the Columbus area. We are committed to providing our clients with the absolute best experience when visiting our dealership. We provide a seamless in home delivery process for both sales and service. Visit us online to learn more and we look forward to seeing ya at KIA!
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7041 Whittlesey Blvd

Columbus, GA

31909

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Showing 1,998 reviews

September 04, 2021

Being a young black man that just wants to do right for his family. I can not believe how Kia Autosports of Columbus, Georgia treated me. I visited the dealership to see about getting a buy number for a ve More

by Willbuffin
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Brandon Moore
1.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 21, 2021 -

Kia AutoSport Columbus responded

Sir I'm sorry to read that you felt our team did not take care of you due to your race. I assure you we strive to help all individuals regardless of race, sex, or ethnicity. When it comes to evaluating trades or purchases our system is transparent and solely based on the values of the vehicle upon inspection. I'm sorry that our offer was not what you were looking for and that our team did not make you feel completely comfortable with your visit. Thank you for taking time to share your feedback and if you feel that there's anything further I can personally due to help you please let me know. Melanie Lee General Manager mplee@kiaautosport.com 706-341-4421

Oct 21, 2021 -

Willbuffin responded

I understand how you base your trade evaluations. The issue is that your team did not take the time to do a proper evaluation and came back to me with a price based on a different vehicle, and when I confronted him about who they used to base their trade evaluation he lied and said that you no longer use NADA. When you still do use NADA. This is not a feeling. So apologizing for how I felt as apposed to how I was treated is your way of invalidating what transpired at your dealership. I met a family downtown that happened to have the Kia Carnival. The unit I asked about when I initially came into your dealership. They told me that your dealership is allowing customers to place orders for those units by placing money down. Why was that opportunity offered to that white couple but not to the black man with dreads? Your dealership treated me very poorly and instead of apologizing for what your employees did and what transpired. You quote "sorry to read" that I felt your team judged me, or "that our team did not make you feel completely comfortable". Why not, I that we did not treat you fairly, or I am sorry that we did not give you the service you deserved? Because that would require you to admit some fault. Your team did not do their job. It is that simple. I felt it was race related you do not feel that it was. That is a point we can disagree on, but the actions that took place were still very unacceptable regardless of if driven by race or not. I felt it was, because why offer an opportunity for purchase when working with a white couple but not a black man.

September 01, 2021

Well going to Kia Autosport is very convenient and easy. They work with you to make sure you know how things are going with your car. I'm grateful for all that they do! Thanks for your service! More

by feliciahope47
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brenda Nappi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 05, 2021 -

Kia AutoSport Columbus responded

We are grateful for you, Felicia! Thank you for choosing us and for the 5 stars!! Let us know if you ever need anything. We are here to help.

August 28, 2021

I’ve gotten 2 cars with Kia of Columbus and both times have been the best experience! In and out! And got the car of my dreams for an unbeatable price! Thank you Trent and Robert!! - the sunflower girl!! More

by Abygail
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Trent Callens
5.0
This rating includes all reviews, with more weight given to recent reviews.
Robert Laster III
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 05, 2021 -

Kia AutoSport Columbus responded

WOW! 2 cars!! whoop whoop! Thank you so much for continuing to do business with us. We are thankful to have you as part of our family!

August 20, 2021

The best staff hands down! They made it happen for me and I rode off in a few hours! More

by Diaj9
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Robert Laster III
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Phillip Futrell, Terry Hancock
Oct 05, 2021 -

Kia AutoSport Columbus responded

We are so glad we were able to get you taken care of in a timely manner! Thank you for the 5 stars!! We appreciate you!

August 19, 2021

Rashad made sure I got the right help I needed and help me drive away in a brand new 2021 Kia Forte! More

by khalil
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rashad Jones
Oct 05, 2021 -

Kia AutoSport Columbus responded

Rashad is the man with the plan! We are so happy he was able to take good care of you. Thank you so much for choosing us! Don't hesitate to reach out if you need anything.

August 19, 2021

The people are very friendly and always greet you with a smile. The advisors always keep you updated on your car. The techs are good at their jobs. More

by Rick
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brenda Nappi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Andrew "Drew" Klementovich
Oct 05, 2021 -

Kia AutoSport Columbus responded

Our techs will be so glad to hear your feedback! Thank you for choosing us, Rick! We appreciate you!

August 18, 2021

My salesman was very professional and straightforward I liked his attitude and I love my car very satisfied More

by Shellyrod1
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Robert Laster III
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Terry Hancock
Oct 05, 2021 -

Kia AutoSport Columbus responded

Thank you for your 5 stars! We appreciate you!

August 18, 2021

It was great working with Phillip when purchasing our new Telluride. We definitely appreciate him taking the time to go over all of the in-car tech with us. We also loved that the dealership had a small o More

by Craig Smith
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Clarence Fedrick, Phillip Futrell
Oct 05, 2021 -

Kia AutoSport Columbus responded

We absolutely LOVE kids! We are glad your toddler was able to have as much fun as you did during your car buying experience! We appreciate your business and hope to see you back! If you need anything don't hesitate to call us!

August 16, 2021

Phillip was very kind, gracious and made the process of buying my Sportage extremely easy and was very thoughtful. I would like him very much. More

by lanettedonehoo
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Phillip Futrell
Aug 16, 2021 -

lanettedonehoo responded

I have recommended Kia AutosSport to my friends and told them if they want to buy and auto to head to Columbus, GA to do it. My salesmen was very kind,made the process easier, and I would recommend him to anyone

Aug 16, 2021 -

lanettedonehoo responded

Ya'll where great 👍

August 10, 2021

I had a great experience and my salesman Kevin Mosley was very efficient and professional. I will recommend my friends. More

by W Kelly
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kevin Mosley
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 05, 2021 -

Kia AutoSport Columbus responded

We are so glad you chose Kevin to guide you through the car buying process! We appreciate you and your business. Let us know if you ever need anything!

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