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Kia AutoSport Columbus

Columbus, GA

Overview
Employees
Reviews
4.9
1,997 Reviews
KIA AutoSport is one of the only family owned and operated New Vehicle Dealership in the Columbus area. We are committed to providing our clients with the absolute best experience when visiting our dealership. We provide a seamless in home delivery process for both sales and service. Visit us online to learn more and we look forward to seeing ya at KIA!
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7041 Whittlesey Blvd

Columbus, GA

31909

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Showing 1,997 reviews

August 20, 2022

The best dealership around ! ! you take care of your customers on our car needs. and Brenda Nappi is the best car care person there. More

by Carole Thurston
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brenda Nappi
5.0
This rating includes all reviews, with more weight given to recent reviews.
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August 18, 2022

James Orr and his team went above and beyond in spite of the difficulties of my old KIA Rio. 5-star service. Thanks to the shuttle drivers as well. They were very corteous. Thanks for the patience. I know I More

by mleonav
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Gary Wade
5.0
This rating includes all reviews, with more weight given to recent reviews.
Makenzie Johnson
5.0
This rating includes all reviews, with more weight given to recent reviews.
JAMES (JIM) ORR
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Cedric "BUD" Thrash
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August 17, 2022

I took my car in after an accident they didn’t inspect the entire car and a few months later I had to get a whole new transmission on a 2021. General manager was rude and not helpful at all. More

by MichelleM
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Melanie Lee
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Andrew "Drew" Klementovich
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Aug 20, 2022 -

Kia AutoSport Columbus responded

Thank you for your feedback Ms. McMichael. As we discussed previously, your vehicle was originally presented to us 03/04/22 with a tire issue from impact. We corrected your concern and you drove 7,311 miles and 3.5 months before returning to the dealership with a completely different issue. Your vehicle had experienced another impact causing your transmission to be run out of fluid and failing, your oil pan was damaged, your splash shield was damaged, and your transmission mount was damaged. If all of this damaged was from the original impact, how would your vehicle have driven 7,311 miles. When we presented this to you, you became extremely irate with us, using fowl language and yelling. You even hung-up on us and we continued to try and reach you. At that point you asked us to contact your insurance company, which we did for you, and continued with repair. We are happy to assist you but no one here, including management, deserves to be yelled and cursed at. I think if we are unable to satisfy you or you are dissatisfied with management or by the service we provide it would be best for you to seek assistance from another Kia dealership. Melanie Lee General Manager mplee@kiaautosport.com 706-341-4421

August 14, 2022

Kia Autosport of Columbus was absolutely amazing! Everything went well and the sale associates helped me to find the perfect car suitable for my family. The process was also very smooth. Chris and Ro More

by katrinahudson212
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Robert Laster III
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Chris Shult
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August 13, 2022

Great service very friendly rep nice courteous and he gave a great explanation on spot More

by darashamae
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Shult
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August 11, 2022

Very friendly and honest. They knew exactly what I wanted and took me straight to it.Jackson Gunnels is a fine young man and a very good salesman. Robert Laster did the financ More

by trudyadk7
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Robert Laster III
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jackson Gunnels
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August 06, 2022

Brenda has been my service advisor since 2013! She always gets the jobs done accurately and timely. I trust her completely with my vehicle services and repairs. Always a great service experience! More

by eddie.weaver3
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brenda Nappi
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Aug 11, 2022 -

Kia AutoSport Columbus responded

Thank you, Eddie for the 5 star review! We are happy that you are happy. We are looking forward to your next visit. Whether you want to get an oil change, tire rotation, wheel alignment or any other tire and auto services done, remember we are here to help. We are thankful for you!

August 03, 2022

Awesome the service was great the service people professional The waiting area was clean. Good More

by billiepot
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brenda Nappi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Yusef Johnson
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Aug 04, 2022 -

Kia AutoSport Columbus responded

Thank you for your kind words and feedback, it means the world to us. We will continue to walk the extra mile to exceed your expectations. We are thankful for you and your business. If you ever have any questions or concerns, please let us know.

August 03, 2022

I only use kia to service my car. Thhey do a great job every time More

by John
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Yusef Johnson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chris Arevalo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Makenzie Johnson
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Aug 04, 2022 -

Kia AutoSport Columbus responded

Thank you for your great review. We work hard to offer high-quality service every time! We are so thankful you chose us for your business. Let us know if there is anything else we can do for you!

July 31, 2022

The best customer service I have witnessed in a long. Personalized to me, no pressure! More

by thedisneygirls@yahoo.com
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Melanie Lee
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chris Rome
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : GUY MARTIN
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Aug 01, 2022 -

Kia AutoSport Columbus responded

Thank you so much for sharing your experience with us! We are so glad to hear that everyone took great care of you. If there's ever anything we can do, please reach out! We are SO thankful for you.

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